Estúdio, várias camas, para não fumantes
Max. 5 adultos y 4 niños
Estúdio, 1 cama King e sofá-cama, para não fumantes
Max. 3 adultos y 2 niños
Información de la propiedad
Check-out hasta las: 12:00
8401 Angels Drive - Plano, Texas - Estados Unidos - 75024
Comodidades de la propiedad
Check-out hasta las: 12:00
Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Amazing Staffs and comfortable stay!
Opinión escrita el 1 de enero de 2023
Every experience at this note was amazing. But the most amazing thing were the people work there. Miss Shoe is the front desk lady and she went over and beyond what she could do to help out our family. Our 8 year old daughter left her beloved lovey doll at our room, and was heartbroken when we found out 1 day after we checked out. I called the front desk in the hopes of finding it. Miss Shoe answered and she immediately took the action and worked with the Housekeeping team to find the doll. She was so kind and compassionate and personable in the whole process, and I was really impressed. Although the doll might mean nothing to others but it was very emotionally significant to my daughter and we were so grateful that she understood our needs. Miss Shoe shipped the doll back to our home, and my daughter was so excited to find out the news! The professionalism, kindness and dedication that Miss Shoe and Ms Glenda from Housekeeping team showed is really worth praising. It’s not only the physical comfortness and cleanness matters but also these little details and kindness goes a long way in a customer’s heart. We had a great time at the hotel. It was clean, pleasantly decorated and modern. Service was impeachable. Huge shout out to Miss Shoe and Ms. Glenda again for your exceptional service! These two are certainly huge asset to the company. Keep up the good work!
Refuge from the Hospital
Opinión escrita el 2 de octubre de 2022
All of your staff was friendly, encouraging, helpful, and pleasant during an extended stay. The front desk, Elaina (the bartender), the cleaning staff: everyone made us feel welcome and cared for as we traversed back and forth from the hospital for 2 weeks.
Great location and great staff
Opinión escrita el 24 de febrero de 2022
We stayed at the Springhill Suites February 12-14 to attend a competition at the Ford Center. We arrived early so I figured the room would not be ready, so we waited in the lobby while the clerk put a rush on a room for us. Everyone was nice to us during our entire stay and very helpful. The place was very clean and the room was well appointed with amenities and very spacious. The staff there all seemed like they actually wanted us to be there and weren't just working to get a check. We attempted to leave to catch our plane at 3AM Monday morning. I was devastated to see that our rental car had a flat tire. Hertz could only call Triple A, but warned that they could not give a time estimate and it may take a while. I frantically tried to change to the spare myself. I quickly realized that I didn't know what I was doing. I walked back inside the hotel and asked Wesley Delany, at the front desk if he knew of any place open or anyone that could help us. With a smile on his face he said yes, he can help us. I was shocked and so grateful. He spent the next hour on the cold ground putting our spare tire on. We ran into all kinds of problems, but he kept at it and got us rolling again. We would never have made our flight without his help! And he was nice the ENTIRE time. He could have easily told us no, like 2 other people did. I hope that a manager sees this review and gets Wesley a bonus/raise because he truly deserves it! Every time we stay in that area we will definitely be back at this hotel because the entire staff at this location was phenomenal. Thank you!
Springhill Hotel in Plano, TX
Opinión escrita el 1 de enero de 2022
MJ the receptionist at the front desk was very polite and helpful. She was able to assist me in making a purchase. She helped me by showing the area of my room on the map. She smiled the entire time while talking to customers.
My Amazing Experience - , I am Elite Marriot.. And I reached this status by staying in your property.
Opinión escrita el 28 de octubre de 2021
I stayed in this property since 2017 ,,, every week Monday to Thursday.. I my last 4 years ,,, I was first greeted with Room Key Ready and Mrs Shoe smiling and handing over keys with my name .. it was really amazing .. I really liked her approach of greeting with room readiness and me checking without any hassles.. I simply loved her welcome .. I wish every Marriot I go across country has Mrs. Shoe to welcome me..