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TripAdvisor Review
Based on 1677 review
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Wonderfully located in front of the white sandy beach this establishment gives its customers the possibility of enjoying the most blissful holidays …. Let yourself be embraced by the sun warmed breeze and the turquoise waves of the sea. Take a walk or ride a bike and discover the emerald lush vegeta...
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Wonderfully located in front of the white sandy beach this establishment gives its customers the possibility of enjoying the most blissful holidays …. Let yourself be embraced by the sun warmed breeze and the turquoise waves of the sea. Take a walk or ride a bike and discover the emerald lush vegetation and the stunning blue lagoons…Take advantage of the possibility of visiting the ruins at Chichen Itza and Tulum, and feel free to enjoy the opportunity of such a variety of watersports, snorkeling, kitesurfing, or paddling, golf during your stay. Enjoy the restaurant on site, the pool, the spa,...
See allCheck-out ends at: 11:00
TripAdvisor
Excellent
1347
Very Good
166
Good
86
Reasonable
51
Bad
27
Business
135
Couples
498
Solo travel
30
Family
589
Friends getaway
123
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 19 September, 2021
We love everything. Everything was absolutely fantastic 👏 wine reduction sauce foie gras The service was amazing Thanks to having us in your wonderful place Bravo!!! Thank you. 😊 Go check out. I highly recommend it.
648prunea
Reviewed 19 September, 2021
David was amazing during our Sunday Brunch. The service and team was exceptional. The food was delicious. Daniel also had the best service and took care of all of us. We left full and so happy at the wonderful experience. Thank you David and Daniel for giving us the best birthday brunch.
OnAir68465485927
Reviewed 19 September, 2021
This has been an incredible experience at Andaz Mayakoba. If your a nature lover you will definitely love and appreciate the nature and how they preserve the surrounding nature areas. Because of the staff and how beautiful this hotel/beach is I will definitely recommend to colleagues, family, and friends. Tinta de Pulpo for lunch ,Cocina Milagros for breakfast, and Casa Ámate for dinner are highly recommended and have the most amazing foods ever! I want to specifically thank the staff that was very much so attentive to our needs during our stay Julio (the cart driver) gave us such a great and friendly experience while taking us from our hotel to the surrounding restaurants or assisted in reserving our dinners for us. His attention was just simply amazing! Juan the boat tour guide was also amazing please take the tour around the beautiful mayakoba cenotes and lagoons you won’t regret it. Very peaceful! Also a few of the staff that we had the pleasure to meet and be taken care of by were Marcelo (waiter), Alberto (waiter), Fernando and Alan the beach area supervisors were constantly checking on us to make sure we were good while lounging on the beach, Felipe the bartender that kept us hydrated with amazing Piña Colandas, the amazing food here prepared by Jannet at Tinta de Pulpo (please try their aguachiles verdes), and lastly Jorge and Lalo our other waiters that helped while the beach was slammed. They are truly the reasons why we will come back to this hotel. The service was impeccable. One of the best experiences that I will always remember! Thank you again Andaz Mayakoba staff! I will be back very soon!
JeanetteO817
Reviewed 18 September, 2021
I absolutely loved this restaurant. The decor, the spaced the service. Cristian was our waiter and he was amazing. The food was perfect!!! We will be back to this hotel, specially to ThiS restaurant!!
840alejandrab
Reviewed 14 September, 2021
We stayed at the Andaz Mayakoba Resort for our honeymoon. Words cannot express how exceptional the service, the resort and food was during our stay. From the moment we arrived and greeted with a delicious drink to the time we checked out and extended a fond farewell from the GM, Pascal - it was truly an amazing experience. We were able to enjoy each of the food outlets with Casa Amate being our favorite. We did a continental breakfast boat ride one morning, Sergio was our driver with an outstanding attitude and knowledge of the lagoon. The beach was well maintained and the attendants were always available to assist with drinks and food when needed. The room was always spotless! We would go out to breakfast and return to a clean room daily. The staff truly make this place even more special with their attention to detail and care. Sadly I don't remember the names of all the golf cart drivers that were always gracious, transported us throughout the resort and remembered who we were. The spa is a must! The environment, sauna, therapists and overall experience should not be missed. We highly recommend the resort. It's not just the amazing views, great rooms, outstanding food but also the incredible staff that makes this resort so special.
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