Hotel Eclipse

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TripAdvisor Review

Based on 144 review

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Welcome to the Noraa Inn Hotel. We are a 3 stars Hotel located in the epicenter of Playa del Carmen. Q.Roo. México. Iconic beaches, Maritime terminal, Bus Station, Taxi site, 5th Avenue, Malls, Cocobongo plus many many more points of interest conveniently located only some steps away from us. We hav...

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Property Info

Welcome to the Noraa Inn Hotel. We are a 3 stars Hotel located in the epicenter of Playa del Carmen. Q.Roo. México. Iconic beaches, Maritime terminal, Bus Station, Taxi site, 5th Avenue, Malls, Cocobongo plus many many more points of interest conveniently located only some steps away from us. We have a drugstore, convenience store and a small restaurant at the Hotels front where you can buy your starter kit upon arrival like suncreen, beer, snacks, etc. A large bottle of purified wáter (20lts.), is replenished on a "as needed" basis in our reception so you can refill your empty bottles or ther...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedHand sanitizing gel is provided to guestsTemperature measurement available to customersWheelchair access - noEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsimposition of interval between guests' stays 24 hours24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedWithout elevatorsSmoking areasSupport for excursions / ticket purchaseBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this vacation home include complimentary wireless IntDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This farm stay also features concierge services, an arcade/game room, and a fire

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    59

  • Very Good

    44

  • Good

    15

  • Reasonable

    15

  • Bad

    11

Travelers profile
  • Business

    2

  • Couples

    58

  • Solo travel

    13

  • Family

    13

  • Friends getaway

    42

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Bad management

Reviewed 24 march, 2017

We stayed in the hotel for 10 nights. after the 4th night, one of the guys who works in the hotel came to our room (at 9:30 pm) and told us that we need to do check out tomorrow until 12 because there is another reservation to the room. (we booked the room weeks before) after long evening, us trying to talk to the manager and explain that this is not make sense (btw the guy who works in the hotel laugh at us and didn't want to give us the numbers of the manager) He came to us that this is ok and we can stay (thanks) We booked again a room for one night, and the day before check in the manager text us that AGAIN we cannot come cause there is another reservation. we are not the only one who's found themselves without a room- we heard a lot of similar stories like us.

Yuval G

Great Location

Reviewed 8 march, 2017

This hotel is located right in the center of all the nightlife. So, it is loud at night, so if your not looking to stay out at night, probably shouldn't be your first choice. It's really close to mamitas, just a short walk. Alex, who works at reception at the hotel, makes this place! He is very helpful, had great tips, and honestly is the biggest reason I would return to this location

Cuba8

Thieves!!!

Reviewed 30 december, 2016

I dont write too many reviews but I definitely wanted to warn folks who are thinking of staying here. I stayed here for 2 nights in December 2016. My husband's Calvin Klein pants were stolen when put out to dry in the sitting area of our room. Along with the pants were towels etc that weren't stolen. The hotel provides bands to guests to wear for entering the 'secure' area and keeps gates locked past 11pm. I put out the clothes to dry after a beach day at 12 midnight and they were missing by 7am next morning. What was most shocking was the attitude of the owners when I complained to them about the situation. I complained in the morning to the receptionist who said she'll look into it (with a casual 'it happens all the time' hand wave). Come afternoon, I again had to remind them about the case. She says she has to wait for the owner Alex to review CCTV footage to see if they can find something. In the evening, Alex was right there working on the PC but didn't bother to give us an update of what happened. None of them seemed to be bothered or interested in taking an action. Now, I understand we are only talking about a pair of pants, but the attitude of the folks running the place was what forces me to give this review. Most customers who leave their bags with them for the entire day better know what they are getting into!

Richa K

Great location and price. Lots of nightlife (and noise)

Reviewed 29 december, 2016

Excellent hotel location, right off the main shopping street and 1 block from the beach. Our room was huge with a kitchen, 2nd bed (single) and a couch. AC and Wifi worked great. No breakfast included, but plenty of places nearby. Be aware that the main street with many dance clubs playing loud music until the wee hours are within a block or two. If you are sensitive to noise, this is not the place for you. If you want a great location in the heart of Playa del Carmen, this is the place for you. NOTES: 1. Parking is on street only if you have a car. 2. The restaurants on the beach are a rip off, way overpriced for cruise ship tourists. Find better prices on the main shopping street (2 blocks back from the beach) or locals prices a few blocks further into town (away from the beach) 3. There are dance clubs on the nearest street down to the beach. The largest of them charge a cover, but the medium sized ones do not. Good if you only want to drop in and out. 4. Be aware that Playa del Carmen is a cruise ship destination. Lots of gringos milling around and the prices are geared for tourists. Walk a few blocks further in (away from the beach) to find the real Mexico.

SunSeaSkyy

Spontaneous Visit

Reviewed 20 october, 2016

While my wife and I were staying in Cancun, some friends invited us to spend a day with them in Playa del Carmen. We hopped on the ADO bus and thought we'd spend the day there. We were amazed at all the things to look at in the area, and as we walked by this place, we thought, "hey, let's just grab a place for the night and stay through tomorrow". Checking in was easy and the price was great. Our room reminded us of previous stays in Costa Rica. We upgraded to the suite and had a balcony, small refrigerator, full bathroom, and more. All for the price of a hostel. The owner is chill, from Germany, and offered a great tip for finding a local breakfast. Service overall was great. We asked if we could leave some bags with them while we walked around - they accommodated no problem. We came back 10 hours later and picked them all, all was accounted for. The other reviewers are right, the hotel is directly behind two major clubs and close to two others - so make sure loud music doesn't bother you before staying. We'd stay again when we return to PDC.

AWearyTraveler16