Hotel Xcaret México – All Parks & Tours / All Fun Inclusive




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4

Garden SPA
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Cancellation Policy
Amenities in this room:
Max 3 adults
by 5 years
Immediate booking
3

Suíte River Adultos
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Cancellation Policy
Amenities in this room:
Max 3 adults
by 5 years
Immediate booking
4

Suite júnior
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 2 children -
by 5 years
Immediate booking
3

Suíte Júnior de frente para o mar
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Cancellation Policy
Amenities in this room:
Max 3 adults
by 5 years
Immediate booking
2

Suite River SPA
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Cancellation Policy
Amenities in this room:
Max 3 adults
by 5 years
Immediate booking
3

SPA Junior Suite
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Cancellation Policy
Amenities in this room:
Max 3 adults
by 5 years
Immediate booking
4

Suite Garden
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 3 children -
by 5 years
Immediate booking
3

Suite River
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 3 children -
by 5 years
Immediate booking
3

Swim Up Garden
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 3 children -
by 5 years
Immediate booking
2

Suite Vista Oceano
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 3 children -
by 5 years
Immediate booking
4

Suite Frente ao Mar Adultos
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Cancellation Policy
Amenities in this room:
Max 3 adults
by 5 years
Immediate booking
3

Swim Up Ocean Front
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Cancellation Policy
Amenities in this room:
Max 3 adults
by 5 years
Immediate booking
4

Suite Família Frente ao Mar
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 3 children -
by 5 years
Immediate booking
Property Info
Check-out ends at: 12:00
Hotel Xcaret Mexico is a natural haven by the Caribbean Sea and the mystic jungle, a new destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites you can admire unique natural spaces such as rivers, coves and beaches of white sand dedicated to rest and fun. Living and enjoying the best of Mexico has never been so easy as at Hotel Xcaret Mexico, where you have unlimited access to Xcaret parks and tours: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes,...
Carretera Chetumal Puerto Juarez KM 282 Rancho Xcaret - Playa del Carmen, Quintana Roo - Mexico - 77710
Property Amenities
Check-out ends at: 12:00
Guest rating
TripAdvisor
Travelers rating
Excellent
7557
Very Good
659
Good
284
Reasonable
165
Bad
318
Travelers profile
Business
232
Couples
2893
Solo travel
83
Family
3866
Friends getaway
665
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
For 20000$ US, so disappointing.
Reviewed 24 june, 2022
No communication . Booked mutplue events in someone else's name after getting a referral. Honest disappointment. Names in wrong. Persons name, wrong room number, couldn't get room service have to tip or pay if you expect services
467tiffanis
Family vacation to remember
Reviewed 23 june, 2022
We stayed here for 5 days and it was absolutely amazing. When we arrived we were welcomed with warm smiles, popsicles (lemon was the best!), a cool wet towel, wrapped gift that included a face mask and hand sanitizer. The best part on arrival for me was they all told us “welcome home!” That’s definitely how we felt. We hotel is absolutely stunning and the staff is extremely friendly and always willing to help and go that extra step. There were many restaurants to choose from. My advice, make reservations immediately when your arrive because certain restaurants require one and you will also need one for kayaking. Don’t miss out on that. During our 5 day stay we visited a different park. Our favorite was Xenses and Xcaret. It took us half a day for Xenses and two days to do Xcaret. Make sure to wear good quality water shoes or you can buy them there. There are buses that take you to and from the parks. When we left we had a bus pick us up and take us safely to the airport. We really felt like we left our home. We had so much fun and we can’t wait to go back!!
993shannenr
Casa Fuego with Teresa you can’t go wrong
Reviewed 23 june, 2022
We stayed in Casa Fuego for 8 nights and had the luxury of having Teresa as our butler. Hands down Teresa made our stay. She checked on us daily and made sure our friends and family were taken care of. The hardest part was saying goodbye to Teresa and adios to Hotel Xcaret. The attention to detail was phenomenal for this resort. Even though the hotel was sold out it never felt like it. This by far was our best vacation because of the beauty of the property and the services they offered. Not to mention the food was unbelievable especially for an all inclusive. It stayed true to Mexican heritage/authenticity. We cannot wait to come back next year and request Teresa again. Teresa thank you for creating memories that will last a lifetime. We hope to travel back to Hotel Xcaret real soon.
446laur
VP of Sales
Reviewed 23 june, 2022
Our trip at the Xcaret was nothing short of incredible. We had over 250 people in our group and they handled them perfectly by our group coordinator Luis. Our butlers were Rosy and Betty. They were so professional and available for anything we needed. They checked in with us every morning to make sure our restaurants were booked and if there was anything they could get us to enhance our experience. The customer service was some of the best we’ve ever had. This place is worth the price. From the food to the ambiance of the resort to the rooms. It was all perfect. Can’t wait to come back.
BigChief028
Awesome vacation at Hotel Xcaret!
Reviewed 23 june, 2022
We love the Xcaret resorts. The beautiful nature makes you feel like you’re in paradise. We don’t get tired and keep going back 😅 We love the variety of food and drinks. And there’s an adventure for all ages. All the attention received from the staff makes it extra special. Special thanks to Our butlers Ernesto & Daniel Our concierge Angel Zozaya Our awesome Xenotes tour guide Noe Castellanos Thank you for your hard work and for making our vacation extra special 💛
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