Based on 304 review
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Located in Cobano, Nautilus Boutique Hotel is by the ocean, within a 10-minute drive of Cocal Beach and Hermosa Beach. This family-friendly resort is 4.3 mi (7 km) from Manzanillo Beach and 9 mi (14.5 km) from Cabo Blanco Nature Reserve. Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Featured amenities include complimentary wired Internet access, dry c...More details
Check-out ends at: 11:00
Don't stay here!
Reviewed 1 september, 2021
We have had to delay our trip to Costa Rica because of the pandemic, and now the hotel refuses to answer my e-mails. They were very efficient in the beginning, they charged my credit card in advance, and now they simply will not talk to me anymore. Shameful. This is not the type of people/business that you want to deal with in your life. Stay away from it, not trustworthy. Plenty of good options in the region with nice honest people. Will take legal action.
Reviewed 18 june, 2021
I'll first preface this review by stating that I have provided a written communication to the hotel of all of my complaints and after 6 weeks of no response from them, I've chosen to post my review on a variety of travel sites. I booked 9 nights at Nautilus after extensive e-mail and text communications with the owners, explaining that I would be traveling alone for some of my stay and that my interests were yoga and food nearby, in a peaceful, safe environment. • I was never told that the restaurant on the property was closed. It is featured prominently on their website. That was one of the reasons I chose to stay there. When I explained this frustration to the on-site Manager, Rami, I got a half-heartedly apology. • Upon check-in, we were informed that only one of the AC units would be available to use because they were trying to minimize expenses. Again, I was not informed in advance that this would be the case. This required us to run the bedroom AC the entire time just to keep the living room space bearable for some of the time. At other times, I found myself left with no option but to hang out in the bedroom because it was too hot in the living room. • Maid service was inconsistent. No one showed up the first full day to clean. On the 2nd full day, she showed and we asked her to empty the garbage and then come back in an hour. She never came back. • Shower hot water and water pressure. In order to get any hot water, the shower knob had to remain turned all the way to the left which resulted in a tiny trickle of water. Or, I could choose to have a somewhat bigger stream of cold water. Not acceptable. Rami, the on-site manager was informed but he just shrugged and said he'd see why that was happening. He never followed up. • Rami was often not around and not responsive on WhatsApp. It would sometimes take hours (during “normal” work hours) before he would respond to questions. • I ultimately chose to leave 4 days early as it just was not a good experience. Once again, Rami was nowhere to be found when we left the hotel on Wednesday early afternoon. I informed him via WhatsApp as to where I left the room key. It would be nice to think that the owners might offer some type of a partial refund. Or even just an apology. But, it has been 6 weeks since I e-mailed and I've not received a response from anyone. Quite disappointing. I would not recommend this facility.
Great property, but the people were the best
Reviewed 16 march, 2020
Loved everything about my stay at the Nautilus. The grounds were beautiful, the location was great, and the room was clean and comfortable. What made it 5-stars was the exceptional staff at the front desk. They really went out of their way to help with everything I wanted to do. Great recommendations, very helpful, and extremely friendly. I'd absolutely stay here again.
Great place, amazing staff.
Reviewed 24 february, 2020
I stayed here with my wife and 6-month old daughter. The staff were incredibly helpful and friendly. The pool was great. The location is amazing. I would definitely stay here again. It's quiet, safe, and close to some great restaurants, the Super Ronny grocery store, and minutes from the beach.
Helpful front desk people but....
Reviewed 23 february, 2020
Place would be better if they filled in the huge gap under door so insects don’t come indoors. Very friendly and helpful front desk thought. Arranged a good ATV company and we had fun on the mountain roads.