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Not what I expected
Opinión escrita el 13 de Septiembre de 2021
Room was too small everything was to crammed up. Bathroom was super small.Beds did not look like queen beds but like full size. Bed too close to air conditioner. It seems like they tried to fit everything into a small space.
Opinión escrita el 12 de Septiembre de 2021
Would be so happy if all BW locations followed same standards for appearance and cleanliness. Have stayed at some that were exceptional, others disappointing and this one fell somewhere in the middle. A older building, advertised as smoke-free lodging. Our unit had obviously been a smoking unit at one time in the past. Bed and bath linens fresh but upon entering, the room was stale smelling like smoke had permeated the walls and fixtures. Room amenities (TV, AC, WIFI, frig, etc) all functioned well. Disappointed to see little bugs crawling on walls around sink basin. Room probably due, or past due, for pest treatment. Bed comfortable. Front desk and breakfast attendant employees friendly. Had choice of bagged breakfast or a few selections (waffles, cereal, toast, muffins, fruit, beverages) at counter. Access to 580 and 680 convenient. Light sleepers might be bothered by traffic noise. Walk to Starbucks. Location of motel north of the heart of Pleasanton about 10 miles.
The hideaway hotel
Opinión escrita el 8 de Septiembre de 2021
It feels like BW purchased a motel, face lifted it to make it acceptable, but the bones still make you feel like you are at a prison motel that is off the beaten path. Comes with ear plugs which I don't normally see at most best westerns. Still acceptable to stay at, one of the rooms had a noisy AC unit compared to another room I stayed at but at least it still worked.
Best Western Pleasanton
Opinión escrita el 6 de Septiembre de 2021
Love the city, but this hotel while nice and clean is right next to the 580 and the room noise made sleep very difficult. The bed are very firm so that added to the poor review. On the positive, room was very clean and hotel was in good condition, just the bed and location are the negatives.
Pleasant stay in Pleasanton
Opinión escrita el 3 de Septiembre de 2021
Our stay was great. The staff is wonderful and friendly, and the property is maintained and clean. The beds were a little too hard compared to what we have at home, but overall nice. The breakfast was good, and a welcome addition.