Based on 581 review
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This comfortable hotel is situated in Pontiac. Nestled within 4. 8 km from the town centre, the property allows easy access to all this destination has to offer. The hotel is 3. 2 kilometre(s) from the main entertainment areas. Clients can find the nearest golf course within 5. 6 km from the property. The hotel is within 19. 3 kilometre(s) from the slopes. Visitors can reach the public transportation means at 38. 7 km away. Auburn Hills Marriott Pontiac features a total of 290 units. This hotel underwent renovation in 2007. Everyone staying at this accommodation may take advantage of the Wi-Fi...More details
Check-out ends at: 11:00
Amanda is the best!
Reviewed 9 november, 2021
The bar was actually amazing. Great food. Amanda pushed it over the top for us. She was so attentive and super fun on top of it. Definitely recommend hanging out here on your trip. If Amanda is at work get ready to have fun!
Awesome and genuine service
Reviewed 8 october, 2021
Great staff everyone happy and push it to the maximum quality of service special thanks for Madison she was helping everyone in the morning and jump in to help the guests in night at the bar. Also special thanks to Amy &Mo in the morning they take care of us like a family. I love it!!!! I was there for UWM training
Reviewed 7 october, 2021
Great staff. Good vibes. I stay here almost every time I visit Detroit. Joey who runs the restaurant/bar is outstanding. They don’t advertise it but the waffles are amazing. Ask the server and they will make it special for you
GM needs an attitude adjustment
Reviewed 25 july, 2021
The hotel overall is nice. We were in town for a baseball tournament, and it was centrally located. Front desk staff were nice, but slightly inept. The bar/restaurant staff were pleasant. However, the GM was rude and not helpful. Several folks from our group were bumped to another hotel after having made reservations, with no previous communication that this would happen. We were hanging out in the lobby, and were asked to leave because we were drinking, and left. Only for me to come back to the lobby, sms see people drinking in it. I’ve been a Bonvoy/Rewards member for 20 years, and travel for work for work often, and only stay at Marriott hotels. Our travel baseball team only stays at Marriott hotels, as well. We have never been treated as poorly as we were by this GM. Hopefully we will be able to find another property that will accommodate the 20-25 rooms we need, when we return, as we will not be staying here again next year for this tournament.
not worthy of the Marriott name
Reviewed 19 july, 2021
I am a platinum elite member who has stayed at more than a dozen different Marriott brands over the years and no matter which brand we have stayed at, they have always provided us with a high quality stay. That is, until last weekend’s stay at the Auburn Hills Marriott. We booked 2 rooms, one with a king and the other with 2 queens for the kids which were supposed to be adjoining. We chose this property from the many choices in the area as they promised us this room set up both before we made our reservation and when I spoke to Taylor and another woman the night before check in. At check in, they said they were sold out and could not honor that request. We would not have stayed at this property if they had told us the night before the rooms we needed were unavailable! They said they could switch us the next night and at that point we had no other choice. When we checked into our first two rooms, neither room was clean. There was hair on the floor of both bathrooms and one of the bathroom doors would not close. The refrigerator had to be unplugged as it was making a loud grinding noise. We went down to the Marriott lounge which was not very well kept. One of my kids went to get a scoop of gummy bears only to find hair on them. My wife went to make a Starbucks drink, but the message on the machine said it needed to be cleaned and serviced and would not work. We went down to breakfast the next day, our greeting was a server yelling at us across the room to sit anywhere. We sat and waited and no one spoke to us. We finally flagged down a server who told us to go ahead and go to the buffet. The breakfast buffet was truly the worst we have ever seen at any hotel. The counters were dirty and the food was not being refreshed at 8:30 am. There was no milk for cold cereal. We tried to get oatmeal and of the 7 bowls that were out, 6 had food residue and 1 had hairs in it. The cold buffet consisted of old melon and a handful of yogurts. Late that afternoon when we came back to the hotel, the room configuration promised to us prior to check in was available. Once again, both rooms had hair in the bathrooms and one of the rooms had a giant hairball outside the shower in the middle of the bathroom floor. The tvs in all 4 of the rooms we stayed in turned on to a weak signal message and no actual TV channels. After the breakfast we experienced the first morning, we went off property the second day which negated one of the benefits of staying at this property in the first place. Our kids literally asked us if we had to eat at “that restaurant” again. We tried the Marriott lounge again the second morning and it was even in worse shape than the first day. The coffee machine had still not been cleaned and serviced and the same food was in the snack jars from the first afternoon. As a platinum elite member, I can say without hesitation, this is the worst stay I have ever had at a Marriott property. When we stay at a Marriott property, we have always been able to count on well maintained rooms and bathrooms and food service areas which are always spotless. The Auburn Hills Marriott is a poorly maintained property that is not worthy of the Marriott name.