Reviewed 1 June, 2020
+Enjoyed the clean, older quality of facility and friendly staff.
-Only poor score is lack of handicap access and inflexible room location change needed for mobility issue (Up many outdoor stairs to Lobby & down many stairs to room from main /lobby floor) .
-Also disappointed with several blocks distance from any water view as hotel website seems to indicate.
+Good quality and variety at breakfast buffet. Large, comfortable lobby & dinning room only common areas.
Very nice Hotel
Reviewed 14 March, 2020
Very nice und clear Hotel, Restaurant also, very delicious, not expensive and very pleasant to be there. Body-Massage was also perfect, although she didn‘t spoke English. I can only recommend this Hotel!
Reviewed 1 March, 2020
‘Dangerous (if you’re asthmatic)
‘Very low quality
I would give this place a -10 minus ten if it was possible.
We are residents of Norway but my wife is Argentinian.
We planned this trip to Iguazú together with her parents just to spend some “ Quality” time together.
Unfortunately “Quality” is not what we found.
Upon arrival the staff at the reception made sure to collect the payment they had reserved on my card before we was sent off to find our rooms.
On the way to our rooms which they were located on the basement of the hotel along side staff rooms.
As we walked down the corridor we could not ignore the smell of mold as it was overwhelming but not as much as in the rooms.
I have spend time in lower quality hotels in my youth but never have I experienced anything like it.
The condition of the room was as if it had been abandoned floated with water for years and someone just put it together last minute.
The entire room smelled like mold the bed, bathroom, courtliness everything.
I started looking around amazed by the condition and the smell, didn’t take long to see why!
The pillows were covered in mold the mattress was full of stains (of what I don’t even want to imagine)
The frame of the window was corroded and rusty, the net (for keeping the bags out) was also corroded and open for the most part.
The curtains was cover in dots of black mold.
The bathroom was older then me (I’m 34 y,o)
We called the reception to inform them of the situation, they said they didn’t have any other room available until tomorrow but they would send us new billows, shortly after and as we were heading up to the front desk to talk to the manager we saw a member of the staff coming out from a room further down the corridor holding two pillows we took the pillows quickly to free the woman from her task, but we immediately noticed that the pillows were warm on the middle as if someone was actually using it just before they were handed out to us.
We thought that’s it we are going up to talk to the manager, we explained the manager all the situation and presented him with the photos I had taken of the room expecting that he’d would see how serious this was and fix the situation immediately, but no!
He’s response was that this looked strange to him as he was told by the people responsible that the room was perfect as all the rooms in the hotel :(
He would have to contact that person he added to see what had gone wrong, I told him to follow me down to the rooms to see for him self as being the manager he should oversee the conditions of he’s premises but he refused.
I expressed my suspicions that they had over booked the hotel and given us rooms that they normally don’t have in use, and that the fact that they requested the payment before we had the chance to see the rooms was cause they were very well in knowledge of the conditions but played the odds.
He’s response was that those are the rooms of the category that we ordered and that my theory was not accurate.
He then offered to squeeze us in a double room for 5 people that would get cleared in 40 minutes and tomorrow move us up to better rooms.
I said that I would have to check with the family on what they wish to do and asked if that would mean that we would be compensated somehow for inconvenience and going down to one room when we booked and payed for two rooms.
He’s response again , the price for the double room is actually higher then the two room combined sir, so no discount is possible, you can go ahead and check with your family but this is the only option I have for you.
Worst experience so far,
A hotel that has no means of providing the 4 stars under its name or any stars really.
Untrustworthy” the know the conditions of their rooms would make any person with common sense to turn around and leave that place so they take the payment beforehand!
Against what every other hotel is doing!
Reviewed 12 February, 2020
Very old hotel, hasn’t been renovated and employees don’t seem very happy with their job. especially the one at the pool.
Coffee is watery, wi-fi super slow, and A.C. not controllable. (Not cool enough)
City Trip Hotel to visit the Iguazu Falls
Reviewed 13 January, 2020
Near to the 3 country corner of Argentina,Brasil and Paraguay. There you can watch the sunset and a small fountain show. A few nice restaurance around the corner. The city center is a longer walk away.
The room was clean. The guys from the reception were very nice. The breakfast was very good.