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2 adults - 0 children - 1 room

Deville Prime Porto Alegre

3740 TripAdvisor Reviews

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According to guests, it's ideal for:

Just 800 meters from Salgado Filho International Airport, Deville Prime Porto Alegre is 15 minutes from the city center and on the main access road to the industrial region and the Valley of the Bells. With a modern ambience, complete structure and impeccable services, the hotel is ideal for those t...

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3

Quarto Luxo Com 1 Cama Queen Size

The Luxury apartments have an area of 27 to 31 m², located from the 1st to the 5th floor, with 1 queen size bed, free Wi-Fi Internet, Air co...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 10 years

Immediate booking

3

Quarto Luxo Com 2 Camas de Casal

The Luxury apartments have an area of 27 to 31 m², located from the 1st to the 5th floor, with 2 double beds, free Wi-Fi Internet, Air condi...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 10 years

Immediate booking

3

Quarto Luxo Superior Com 1 Cama Queen Size

The Superior Luxury apartments have an area of 27 to 31 m², located on the 6th floor, with a queen size bed, free Wi-Fi Internet. Air condit...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 10 years

Immediate booking

3

Quarto Luxo Superior Com 2 Camas de Casal

The Superior Luxury apartments are 27 to 31 m² in size, located on the 6th floor, 2 small double beds, free Wi-Fi internet. Air conditioning...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 10 years

Immediate booking

4

Quarto Studio Com 1 Cama Queen Size

The Studio apartments have an area of 52 m². Divided into two environments: bedroom and living room, with queen size bed, free Wi-Fi Interne...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 10 years

Immediate booking

Property Info

Just 800 meters from Salgado Filho International Airport, Deville Prime Porto Alegre is 15 minutes from the city center and on the main access road to the industrial region and the Valley of the Bells. With a modern ambience, complete structure and impeccable services, the hotel is ideal for those traveling for leisure or business. We are now Pet Friendly. For convenience during your stay, if you are accompanied by your pet, a fee will be charged upon arrival at the hotel. Each apartment can receive only one pet up to 10 (ten) pounds and from 04 (four) months of life. For the check-in is requ...

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Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Cleaning / Laundry Services
Laundry / Dry CleaningPets not allowed
several
Accepts major credit cardsPamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access.physical distancing rules followedWheelchair Accessibility
Reception services
Spa facilities
Accommodation
24-hour room service
Food & Beverage
physical distancing rules followedrestaurant24-hour room service
Wellness facilities
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a nightclub, an outdoor pool, and a waterslide. This Mediterranean resort alsFree fitness center
Business Facilities / Facilities
Take advantage of recreation opportunities such as karaoke or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a picnic area, and barbecueConference CenterPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary w
Transport options
Massage

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2424

  • Very Good

    1033

  • Good

    189

  • Reasonable

    55

  • Bad

    39

Travelers profile
  • Business

    1971

  • Couples

    441

  • Solo travel

    109

  • Family

    944

  • Friends getaway

    169

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Things Change

Reviewed 17 may, 2022

We visited this same hotel last year and wrote a 5 star excellent review. Things changed and not for the better. Our week long stay was not entirely enjoyable. While the hotel retains some of the quality, the quality of service and room standards has gone down noticibly. Specifically, wait staff is not attentive as before and even during non peak dining hours, wait times for the first greeting and offer of a drink were long. The food was well done but taste varied between lunch and dinner, dinner being the better meal selecting the same dish. We asked 3 times for the room to be cleaned while we took a break from work. The room was not cleaned when we returned. After ordering room service, tray pick up took 3 hours. Then, when we called back to insist they remove the tray, the restaurant called our room within 5 minutes to find out where thier coffee and not milk thermos was and insisted on knowing exactly what was in the room still. We felt like inmates rather than guests. The room we were in for a week was nothing like the room on the same floor on our first trip. Cheap artificial wood TV shelves replace beautiful dressers and the room felt like a holiday inn rather than an elegant hotel like our last trip. The highlight of our stay was Rosemarie (we think) in housekeeping. She's a delight and obviously a remanent of the old days. Alberto and Taylor in the dining room were the only waiters who made us feel comfortable. One waitress moved around so quickly, we were holding our glasses to be sure they were not taken. Very nervous way of serving tables. Another waitress took so long to serve us with guests, I had to get up 3 times to find help. The bell captains were also excellent and helped greatly. (Maybe they should be put in charge of the front desk and dining room!) If you need to stay in Porto Alegre, you'll want to stay here but be prepared and if you stayed before as we did, prepare yourself for the changes in room quality and service level. Not sure what happened but it's not the same place anymore.

Ljbe610

Great Hotel!

Reviewed 9 april, 2022

Our stay was great, it was good pricing, very clean and so close to the airport. The hotel is beautiful, the staff is very helpful and the food in the restaurant is amazing! This place is a must stay for anyone!!

Roam211328

Misleading pictures

Reviewed 1 february, 2022

Rooms and gym are clean and very comfortable, but all other facilities are old and pending maintenance (pool, tennis court). Breakfast very basic. Overall misleading pictures. They also charge for a parking that is not maintained and exit gate broken.

amud_m

Excellent hotel great customer service

Reviewed 9 january, 2022

My family and could not have found a better stay for our last days in Brazil. Great experience from arrival to departure. The entire staff was polite accommodating and ready to help. The rooms were spacious clean and comfortable. The food was fenomenal. Strongly recommend and will definitely be back.Special thanks to Camilla and Djair for their top notch customer service.

CintiaG236334

Incredible World Class Service and Hotel

Reviewed 16 october, 2021

The best hotel I've stayed at anywhere in Brazil and I've lived here for more than a decade. This hotel trains their own staff who take great pride in serving guests. I've not encountered anything close in Brazil. The rooms are charming and cleaned with great detail. Staff truly care, meaning the hotel cares about them. Something nearly every other hotel misses.

Ljbe610