Check-in - Check-out
2 adults - 0 children - 1 room
Deville Prime Porto Alegre
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3740 TripAdvisor Reviews
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According to guests, it's ideal for:
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3
Quarto Luxo Com 1 Cama Queen Size
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Cancellation Policy
Amenities in this room:
Max 2 adults
Max 1 child -
by 10 years
Immediate booking
3
Quarto Luxo Com 2 Camas de Casal
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Cancellation Policy
Amenities in this room:
Max 4 adults
Max 3 children -
by 10 years
Immediate booking
3
Quarto Luxo Superior Com 1 Cama Queen Size
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Cancellation Policy
Amenities in this room:
Max 2 adults
Max 1 child -
by 10 years
Immediate booking
3
Quarto Luxo Superior Com 2 Camas de Casal
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Cancellation Policy
Amenities in this room:
Max 4 adults
Max 3 children -
by 10 years
Immediate booking
4
Quarto Studio Com 1 Cama Queen Size
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Cancellation Policy
Amenities in this room:
Max 2 adults
Max 1 child -
by 10 years
Immediate booking
Property Info
Just 800 meters from Salgado Filho International Airport, Deville Prime Porto Alegre is 15 minutes from the city center and on the main access road to the industrial region and the Valley of the Bells. With a modern ambience, complete structure and impeccable services, the hotel is ideal for those traveling for leisure or business. We are now Pet Friendly. For convenience during your stay, if you are accompanied by your pet, a fee will be charged upon arrival at the hotel. Each apartment can receive only one pet up to 10 (ten) pounds and from 04 (four) months of life. For the check-in is requ...
More detailsCheck-out ends at: 12:00
Property Amenities
Cleaning / Laundry Services
Laundry / Dry CleaningPets not allowedseveral
Accepts major credit cardsPamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access.physical distancing rules followedWheelchair AccessibilityReception services
Spa facilitiesAccommodation
24-hour room serviceFood & Beverage
physical distancing rules followedrestaurant24-hour room serviceWellness facilities
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a nightclub, an outdoor pool, and a waterslide. This Mediterranean resort alsFree fitness centerBusiness Facilities / Facilities
Take advantage of recreation opportunities such as karaoke or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a picnic area, and barbecueConference CenterPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wTransport options
MassageGuest rating
TripAdvisor
Travelers rating
Excellent
2424
Very Good
1033
Good
189
Reasonable
55
Bad
39
Travelers profile
Business
1971
Couples
441
Solo travel
109
Family
944
Friends getaway
169
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Things Change
Reviewed 17 may, 2022
We visited this same hotel last year and wrote a 5 star excellent review. Things changed and not for the better. Our week long stay was not entirely enjoyable. While the hotel retains some of the quality, the quality of service and room standards has gone down noticibly. Specifically, wait staff is not attentive as before and even during non peak dining hours, wait times for the first greeting and offer of a drink were long. The food was well done but taste varied between lunch and dinner, dinner being the better meal selecting the same dish. We asked 3 times for the room to be cleaned while we took a break from work. The room was not cleaned when we returned. After ordering room service, tray pick up took 3 hours. Then, when we called back to insist they remove the tray, the restaurant called our room within 5 minutes to find out where thier coffee and not milk thermos was and insisted on knowing exactly what was in the room still. We felt like inmates rather than guests. The room we were in for a week was nothing like the room on the same floor on our first trip. Cheap artificial wood TV shelves replace beautiful dressers and the room felt like a holiday inn rather than an elegant hotel like our last trip. The highlight of our stay was Rosemarie (we think) in housekeeping. She's a delight and obviously a remanent of the old days. Alberto and Taylor in the dining room were the only waiters who made us feel comfortable. One waitress moved around so quickly, we were holding our glasses to be sure they were not taken. Very nervous way of serving tables. Another waitress took so long to serve us with guests, I had to get up 3 times to find help. The bell captains were also excellent and helped greatly. (Maybe they should be put in charge of the front desk and dining room!) If you need to stay in Porto Alegre, you'll want to stay here but be prepared and if you stayed before as we did, prepare yourself for the changes in room quality and service level. Not sure what happened but it's not the same place anymore.
Ljbe610
Great Hotel!
Reviewed 9 april, 2022
Our stay was great, it was good pricing, very clean and so close to the airport. The hotel is beautiful, the staff is very helpful and the food in the restaurant is amazing! This place is a must stay for anyone!!
Roam211328
Misleading pictures
Reviewed 1 february, 2022
Rooms and gym are clean and very comfortable, but all other facilities are old and pending maintenance (pool, tennis court). Breakfast very basic. Overall misleading pictures. They also charge for a parking that is not maintained and exit gate broken.
amud_m
Excellent hotel great customer service
Reviewed 9 january, 2022
My family and could not have found a better stay for our last days in Brazil. Great experience from arrival to departure. The entire staff was polite accommodating and ready to help. The rooms were spacious clean and comfortable. The food was fenomenal. Strongly recommend and will definitely be back.Special thanks to Camilla and Djair for their top notch customer service.
CintiaG236334
Incredible World Class Service and Hotel
Reviewed 16 october, 2021
The best hotel I've stayed at anywhere in Brazil and I've lived here for more than a decade. This hotel trains their own staff who take great pride in serving guests. I've not encountered anything close in Brazil. The rooms are charming and cleaned with great detail. Staff truly care, meaning the hotel cares about them. Something nearly every other hotel misses.
Ljbe610