Quality Porto Alegre Atlantica

TripAdvisor Review

Based on 1509 review

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Quality Porto Alegre has apartments very well equipped to welcome the guest. It is located opposite Moinhos de Vento Park, one of the most famous postcards of the state capital and just 3 blocks from Padre Chagas Street, known for its vibrant and bustling nightlife. All apartments have a cable TV, ...

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SUPERIOR KING NÃO FUMANTE

King size bed, view to Rua Mostardeiro and possibility of side view to Moinhos de Vento Park, Quality line amenities and hairdryer. Apartmen...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 7 years

Immediate booking

LUXO KING NÃO FUMANTE

King size bed, tea and coffee kit, lounge chair, Smart TV, Natura Plant line amenities (shampoo, conditioner, bar soap, moisturizer and show...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 7 years

Immediate booking

BUSINESS CLASS CASAL

King size bed, different layette, dream bed by Atlantica, Nespresso coffee machine, bathrobe and slippers available for your stay, lounge ch...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 7 years

Immediate booking

SUPERIOR TWIN NÃO FUMANTE

Two single beds, overlooking the Mostardeiro Street with the possibility of a side view of the Moinhos de Vento Park, Quality line amenities...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 7 years

Immediate booking

Property Info

Quality Porto Alegre has apartments very well equipped to welcome the guest. It is located opposite Moinhos de Vento Park, one of the most famous postcards of the state capital and just 3 blocks from Padre Chagas Street, known for its vibrant and bustling nightlife. All apartments have a cable TV, work desk, iron and ironing board, electronic safe, minibar, hairdryer, magnifying mirror and bathroom amenities.

Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage StorageWi-Fi
Kids PlaygroundRooms for the disabledAccepts major credit cardsPolyglot Team
Cleaning / Laundry Services
Laundry / Dry CleaningOnline check-in
Accommodation
Apartment for smokersHair dryerSlippersMicrowave24-hour room service
several
Broadband InternetFree self parkingSpecial diet menus (on request)Wheelchair Accessibility
Business Facilities / Facilities
BalcónCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.Ropa de camaConference CenterAuditoriumCoffee/Tea Maker
Food & Beverage
Special diet menus (on request)restaurantPublic RestaurantBuffet RestaurantCyber Point24-hour room service
Wellness facilities
Free fitness center
Transport options
Towels and bed linenValet Parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    466

  • Very Good

    651

  • Good

    256

  • Reasonable

    94

  • Bad

    42

Travelers profile
  • Business

    764

  • Couples

    194

  • Solo travel

    69

  • Family

    342

  • Friends getaway

    104

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Many little annoyances hindering a potentially great place

Reviewed 11 january, 2020

This is clearly a hotel that tries to provide a superior experience to the guest – fantastic location; very good, very well maintained room; very kind and attentive personnel; a pair of courtesy water bottles; Nespresso machine in the room... And then, everything is put to waste by a barrage of small but VERY annoying details: You arrive from the airport (counting on going to your room's restroom as soon as possible); receive your key; it works in the elevator... but not in the doorlock. You go back to the reception desk and the (authentically sorry) receptionist provides you with 2 keys, just in case (it is clearly a very common occurrence). It works, this time. Next day – not your last day of stay – you return from the workday and the keys (both of them) do not work again! Meaning it is not a problem with the keys but either a software or a human problem. When you finally get to the room, good luck if you want to call reception. Although there's a "trendy" little prism over your bedside table informing the name of the cleaning lady of your room, there's nowhere you can find out the front desk number – it's not 0, 9, 1, * or # (it's *1, which I'm now informed is a standard in Porto Alegre; but then again, guests are usually from other places, right?). You finally get to talk to someone in the front desk, that informs you that there's no login or password to the wi-fi; you just have to fill up a form and will be logged in. You fill up the form (lots of info requests, including ID number, email etc.). Hit the "Login" button. Comes a window: "please check the 'accept conditions' box before connecting". The 'accept' box is bellow the the login button AND bellow the screen line. Not only this, but all the (excessive) info you had typed in is lost – all the fields are emptied and you have to fill them up all over again. Time to checkout, it is 10:16 am and you want to have a cup of coffee before leaving. The breakfast ends at 10 am exactly and the coffee jars are probably the first to be taken away. You mention it to the checkout clerk and she gives you a free welcome (in this case farewell) drink voucher and you are able to ask a cup of espresso in the bar. This last event synthesizes the experience in the Quality Hotel: lots of effort to compensate for frustrations that could easily have been avoided in the first place, with a modicum of attention to the customer experience. I hope this feedback helps them do exactly that.

mmellof

Good option for business

Reviewed 9 november, 2019

Positive points: Spacious room, location, confortable, great breakfast, friendly staff, acceptable internet access (it could watch Netflix), room service 24 hours, iron board, frigobar and boiler. Negtive points: Cleaning (due to the old carpet, the cleaning is compromised, smelling of smoke, hotel manager should consider to remove the carpet or change for a new one), old furniture (it doesn't impact my opinion so much, but overall it impacts the first impression), room service price versus quality (high price and unmatched quality), my room had a terrible air-conditining noise (I was very tired so I could sleep, but the noise bothers me). My next trip, I´ll look for other option, since there are a lot of options in the city.

Ferla

English knowledge

Reviewed 2 october, 2019

Hi, Some of the hotel staff didn't know English. It was especially difficult when checking in at night. My recommendation is that if there is only one person in the front desk - they shall know English.

smoshpo

Great location, welcoming front staff and confortable room.

Reviewed 1 november, 2018

Quality Hotel is located in a nice, safe area, at the back of a beautiful park at walking distance from many restaurants, bars and shops, including a beautiful shopping centre, and taxi ranks. The young people at reception were wonderful. They couldn't have been more welcoming, efficient and lovely. The room was very spacious, with big windows and a large and comfortable bed. The shower was one of the best I have ever had in a hotel. The only disappointment was the breakfast (although it would be good to have a rubber rug to avoid sliping accidents). I am a Brazilian living in the UK and have always said to my European friends that there is no better hotel breakfast than in Brazil. That was true in Rio (at Porto Bay, Copacabana) and in Lençóis, Bahia (the most criative and enjoyable breakfast at Pousada do Alcino), but at Quality PA, the fruit was ripe and tasteless, the choice of bread and everything else was very limited. For instance, the only jam was diet strawberry. The staff, in contrast to the reception, wouldn't eve look at you or say a word except when checking our room number. No good morning, nothing! In my humble opinion, the whole breakfast experience was a disservice to the Rio Grande do Sul tradition. Otherwise, we had a relaxing time at Quality PA.

ivone0248

Excellent

Reviewed 2 september, 2018

We had an excellent two day stay here last month on the 17th and 18th. The front desk employee Elisa was committed to providing top-notch service. We really appreciated the assistance Elisa provided for us. The hotel is on a lovely park near the shops and restaurants. Breakfast daily was quite good. The room was clean and spacious. But really, Elisa was the one who made the stay great.

Ken C