Sheraton Porto Alegre Hotel

TripAdvisor Review

Based on 890 review

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The Sheraton Porto Alegre Hotel celebrates in the year 2016, 15 years. A date so special needs to show something meaningful where is emblematic the passion of our associates. A set of bold actions, where they are lined up our commitment to the long-term success of partnerships and the daily deliver...

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Apartamento Superior King

Elegant apartment with approximately 32m², it has a king size bed, spacious desk with 02 telephone lines, voicemail services, fax and laptop...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 12 years

Immediate booking

Apartamento Superior Twin

Elegant apartment of approximately 32m², with 2 singles, spacious desk with 02 telephone lines, voicemail services, fax and laptop connectio...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 12 years

Immediate booking

Apartamento Luxo

Spacious apartment with approximately 36m² and neoclassical decor, it has a king size bed, sitting area, spacious desk with 02 telephone lin...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 12 years

Immediate booking

Property Info

The Sheraton Porto Alegre Hotel celebrates in the year 2016, 15 years. A date so special needs to show something meaningful where is emblematic the passion of our associates. A set of bold actions, where they are lined up our commitment to the long-term success of partnerships and the daily delivery. So we will make practical our motto: actions speak louder. Many stories are told, stay tuned.

Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage Storage24 hour reception
Cot available on requestRooms for the disabledAccepts major credit cards
Transport options
Paid garageParking
Accommodation
24-hour room serviceInternet accessTelephone WC
Food & Beverage
Pubrestaurant24-hour room service
Business Facilities / Facilities
Meeting RoomsSteam roomConference CenterBusiness Center
Pool and wellness facilities
Free fitness centerMassages on RequestIndoor pool
Stores
Shops / Shopping

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    408

  • Very Good

    347

  • Good

    75

  • Reasonable

    37

  • Bad

    23

Travelers profile
  • Business

    402

  • Couples

    191

  • Solo travel

    61

  • Family

    119

  • Friends getaway

    47

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great location and great stay

Reviewed 26 september, 2021

Fantastic location in the best neighborhood in Porto Alegre. Attached to a nice shopping mall with plenty of stores. Amazing restaurants and bars in the area. I used the gym which was very well equipped. Friendly staff. Room was a little bit outdated but very clean and comfortable - so no complaints there. Overall a great place to stay!

flakaroni

Excellent! Excellent! Excellent!

Reviewed 23 january, 2021

I had been thinking of staying at this hotel for a very long time, as I have been traveling to Porto Alegre continuously since 2013. However, because of the negative reviews, I never stayed here. However, this visit, I decided to try my luck. I was pleasantly surprised. The stay was very good. Positives :- 1. Extremely big room ( took the suite). I found it extremely comfortable and pleasant. 2. The front desk was very good. Thankfully, they all spoke fluent English ( a major problem in Brazil hotels ; that front desk is unable to speak in English). 3. Excellent location ; connected to a mall which has many coffee shops and excellent restaurants. 4. Shower was strong/hot 5. Internet was fast and efficient. 6. I used the gym, which was good with enough equipment. Permission required to use the gym. 7. The room was absolutely noise free, for a good nights sleep. 8. Enough plug points near the bed. Negatives 1. They have issued their gym membership to locals living in Porto Alegre. So, if you want to use the gym, at your preferred hour, you may be denied, if the gym is full of locals using it at the moment. I found it unfair and irritating. 2. The Ac was not very cool. The thermostat worked at the same temperature, at any setting, you may insert on it. Overall, I highly recommend this hotel. Do not believe the negative reviews below. I will return to stay again. Definitely better than its nearest competitor in Porto Alegre, Deville hotel. Hope you found my review helpful? In case you did, please do click on “Found the review helpful”.

Sally M

Central location in Mohino but hotel is run down

Reviewed 23 february, 2020

The hotel is situated on the edge of the Mohino district which full of bars and restaurants. Checked in to the hotel was easy and the staff was friendly. The room however was not up to standards of maintenance and cleanliness. They also had a strange blue tint in the window which made the room feel odd. It’s a series of little things like crooked light fixtures in the hallway, loose towel rack in the bathroom, stains on the chair, the table top looking streaked etc. They need to step up the cleaning and maintenance. The gym and pool is on the top floor. They are both very dated. The equipment in the gym looked like a gap hazard mix of things gathered over the year. The pool is actually very small and indoor. Not very appealing.

Christopher C

Great location but tired rooms

Reviewed 30 november, 2019

Best location in Porto Alegre next to a shopping mall, nice neighborhood and park. Reception area was just remodeled and service is ok. We have been staying in this hotel for over a decade and rooms have not been upgraded. They look tired and bathroom needs better cleaning.

Marcelo N

Best for location

Reviewed 24 november, 2019

This hotel is located in one of the best neighborhoods in Porto Alegre. Close for shops, bars, & top notch restaurants and really really safe with lots of security around. The rooms are clean the air conditioning and staff is great. Will stay there again for sure.

Bogo78