HF Fénix Porto

TripAdvisor Review

Based on 1449 review

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Bold and urban, the HF Fénix Porto is a different hotel for a different trip, with carefully thought decoration and lighting, which marks the atmosphere of the spaces and sometimes take you to a fantasy world. With a metro station, restaurants, market and shopping centre close by, the hotel is loc...

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Availability

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Comfort Twin

- 1st to 11th floor - 20m2 to 27m2 - Free Wi-Fi Internet - Carpeted floor - Complementary amenities: conditioner, body lotion and vanity kit...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 8 years

Immediate booking

Comfort Double

- 1st to 11th floor - 20m2 to 27 m2 - Free Wi-Fi Internet - Carpeted floor - Complementary amenities: conditioner, body lotion and vanity ki...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 8 years

Immediate booking

Comfort Plus

- 1st to 11th floor - 20m2 to 27m2 - Free Wi-Fi Internet - Carpeted floor - Complementary amenities: conditioner, body lotion and vanity kit...

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Cancellation Policy

Amenities in this room:

Max 3 adults

by 8 years

Immediate booking

Comfort Triple

- 2nd to 8th floor - 27m2 - Free Wi-Fi Internet - Carpeted floor - Complementary amenities: conditioner, body lotion and vanity kit - Non Sm...

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Cancellation Policy

Amenities in this room:

Max 3 adults

by 8 years

Immediate booking

Twin/Double

1 QUEEN SIZE COUPLE BED (200 X 180) OR 2 INDIVIDUAL BEDS (200 X 110) LOCATED BETWEEN THE 1st FLOOR AND THE 11TH FLOOR TOTAL AREA: 20 M2...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 8 years

Immediate booking

Property Info

Bold and urban, the HF Fénix Porto is a different hotel for a different trip, with carefully thought decoration and lighting, which marks the atmosphere of the spaces and sometimes take you to a fantasy world. With a metro station, restaurants, market and shopping centre close by, the hotel is located in a privileged shopping area and business centre , between Boavista and Oporto's downtown. The Bom Sucesso market, the Cidade do Porto shopping centre and Casa da Música are places you must visit and they are just a few steps away. For those looking for more comfort while visiting Oporto, whet...

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Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage Storage
Rooms for the disabledAccepts major credit cardsPolyglot Team
Cleaning / Laundry Services
Laundry / Dry Cleaning
several
Broadband InternetElevatorFree Wifi
Business Facilities / Facilities
PhotocopiesFaxBusiness Center
Transport options
Paid garage
Food & Beverage
PubPublic Restaurant
Pool and wellness facilities
Babysitting on Request

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    490

  • Very Good

    717

  • Good

    167

  • Reasonable

    46

  • Bad

    29

Travelers profile
  • Business

    125

  • Couples

    562

  • Solo travel

    27

  • Family

    399

  • Friends getaway

    200

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Avoid - its a con!!

Reviewed 19 october, 2021

Do not book this hotel, its a trick I have booked this hotel a month before, just to get a massage few days before my stay that they “upgrade” me to a different hotel in the chain - which is rated less on TripAdvisor When i asked for explanation - no response - for 3 different emails and calls Yet - they still tried to charge me. Luckily booking site canceled my reservation after i had to contact them Avoid booking it

DanBasman

Quality hotel, great location, amazing staff

Reviewed 14 march, 2020

Stayed for 3 nights at this lovely 4 star hotel. Marco at reception was amazing helping upgrade us once we gave him feedback on our room neighbour. We ended up in a privilege room on the 12th Floor overlooking the city. Marianne in the breakfast room could not do enough to help.She arranged tasty omelettes and even got us additional pillows for our room. Thoroughly recommend the hotel as the location is ideal with so many nearby restaurants, transport to downtown or the coast. There us a lovely vietnamese restaurant a few doors away and an indoor street food market next door the hotel. However,the attitude and willingness of the staff to help, was first class!

Simon B

Beautiful hotel with large rooms and friendly staff

Reviewed 10 march, 2020

The hotel is situated a 10 minute walk from the Metro (Casa de Musica), and is located amongst various shopping centres and places to eat. It has no restaurant of its own (other than for breakfast), but this is not a problem as there are so many places to eat just outside the door. Eating in the hotel involves ordering from a local restaurant (bbGourmet). The food was great, though it would have been nice if the website offered a slightly easier path for ordering.

alanx73

Going That Extra Mile!

Reviewed 14 february, 2020

It's my wife's birthday and I surprise her with a 3 night stay in Porto, somewhere new to us. The flight from Bristol is an early one, so we arrive at the hotel around 09:30, and all we want to do is drop our case off and take a wander outside. Check-in is at 14:00, but the man on reception asks if we've eaten. We have breakfast for 3 mornings, but not today, at which point he invites us to go to the breakfast room and have a complimentary breakfast on the hotel. Good start! Our room is ready by 11:00, so after a great breakfast we head for the room. It's large, clean, tidy and is more than ample for our stay. At around 19:30 there's a knock on our door; I answer to find a waitress holding a tray with a bottle of chilled Champers and some cake, for my wife's birthday. Great touch! Breakfast was wonderful each morning, and the room was always spotless. The hotel is next door to a shopping centre which opens from 06:30 to 23:00, and always seemed empty. Lots of food places in there, including a McDonalds which serves beer! The hotel has it's own bar with very reasonable prices, not like the one we experienced in London last year. Great hotel, great service, 5 minute walk from Metro station, no rip off, but is about a 30 minute walk from the Old Town. Worth it though!

Vrooom

Great stay

Reviewed 28 december, 2019

Stayed in October great position easy walk down to river - much harder walk back so taxi, Nice room well equipped with everything you need. Good breakfast with great choice. Enjoyed the funky bar & happy hour. There are some great restaurants within easy walking distance & the market next door with communal eating places & music. We used hotel package for hop on hop off bus which does a special pick up at the hotel

Sharon49bicester