Vila Galé Porto
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5
Twin Standard
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 1 child
- by 3 years
Immediate booking
6
Suite Junior
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 2 children
- by 3 years
Immediate booking
4
Superior
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 1 child
- by 3 years
Immediate booking
Property Info
Check-out ends at: 12:00
Avenida Fernão de Magalhães, 7 - Porto, Porto (Estado) - Portugal - 4300190
Property Amenities
Check-out ends at: 12:00
Guest rating
TripAdvisor
Travelers rating
Excellent
360
Very Good
673
Good
290
Reasonable
99
Bad
42
Travelers profile
Business
135
Couples
478
Solo travel
61
Family
434
Friends getaway
222
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
NOT A FOUR STAR HOTEL
Reviewed 11 september, 2022
The building looks quite impressive from the outside but the hotel needs an entire renovation : rooms, hallways, elevators, furniture and fixtures. The housekeeping is just average, There is no safe in the room, just an empty box (see photo)
RiBa_100
Not at the level of a 4 star hotel
Reviewed 15 august, 2022
Oh boy, where to start... Look, we booked this because the name "Vila Galé" used to mean something around here, used to have a good reputation... I can see that what's left of that reputation is really just the name. The lady at the reception told us the daily fee for parking, said we could come and go as we pleased. Well, we went out for dinner and when we came back there was no place to park anymore and we had to leave the car outside. Outrageous. No one even warned us this was a possibility... Please keep in mind this is supposed to be a 4* hotel. And in a 4* hotel you expect certain things... My stay wasn't any better than staying at a 3* hotel, I have in fact stayed at better 3* hotels. Here, the rooms are dated, the carpet is full of dirty spots, the AC can give you allergy because they probably don't clean those filters properly, and the window was broken. But the worst part was breakfast. If they can't deal with so many people at breakfast (it was full, a mess) then organize things in a way that you make people tell you at what time they're gonna eat breakfast and do it by turns. So that there's more or less the same amount of people every hour. It's not rocket science. Also, the waiting time for the elevators is terrible. Covid isn't over yet but we are forced to get into a tiny, packed elevator to go to and from breakfast. Ridiculous. 4*? Definitely not. Someone ought to take one star away. It's despicable. And I've noticed they answer negative reviews here with something like "we're sorry that you think this way, unlike the majority of people reviewing us"... The audacity! Do better. Respect reviewers. We're the ones paying, after all. You have so many reviews that even if the negative ones are a minority, that minority is still A LOT of people. I don't recommend this place.
justmypipedream
Overall a very good tourist hotel
Reviewed 9 august, 2022
I must agree with many other travelers here the hotel is dated, however, everything is still working functionally. It has an 80's look from the reception till your room. Staff was kind and check in fast. Odd thing are the elevators - 6 of them, all working, but the floors they serve are scattered so you can use only two of them for your floor - never seen that. It gets confusing when you go from the restaurant to the pool or your room. Room was very spacious, had a great city view from 13 floor. Furniture is matured, but beds were comfy. Bathroom likewise. Breakfast was very rich with plenty to choose from and an egg live cooking station. The top floor pool was awesome, very big in size, clean and with great views. Aside is a hot tub and sauna. They have underground private parking for a very reasonable fee of around 7 Euros per day. Location is not in the tourist center, but in a residential area. Plenty options to reach it by public transport, but we preferred walking through local neighborhoods which took us around 20 min. Considering the price of around 100 Euros for double with breakfast, we found it a good deal and would stay again.
B1714D
Very Happy
Reviewed 31 july, 2022
Stayed at the Vila Gale Porto Centro for one night and was very happy with my stay. The reception staff were friendly and helpful. The hotel is a 15 minute walk from the metro station. Google Maps brought me to the rear of the Hotel which is accessible through a business centre. The business centre was closed when I arrived so had to make a detour to the main entrance - not the fault of the hotel but Google Maps. The room was spacious and the bed was comfortable. Breakfast the next morning was very good, fresh and plenty of choice. Very happy with my stay.
John R
It's getting worse
Reviewed 13 june, 2022
I'm a regular client of Vila Galé Group. And i've stayed often at Vila Galé Porto. Yesterday was the last time. I stayed with my wife for three nights to attend a music festival. The hotel was full and the hotel was clearly understaffed. And this is something that we've been experiencing at the Vila Galé Group (like the Vila Galé Opera, in Lisbon). Yesterday we waited more than one hour (!!!!) in the lobby bar for a waiter to attend us. We left the bar (after the people in the reception saying more than five times that he should be arriving any minute) and went to a nearby bar. At breakfast, the staff was clearly tired and looked clearly tired. Contrary to what the website said, our room didn't have coffee and tea service and no Room Service menu. We've been Vila Gale clients for many years now. Here and Brasil. But we strongly feel that this Hotel group is more focused in expanding to new cities and not improving on existing hotels. Old hotels like this one in Porto are dated and rapidly decaying. And clearly understaffed.
828andr_o