Based on 209 reviews
Had 3 nights here. Booked a queen double room and it’s massive, double bed and a single. Clean and comfortable. Good location Only down point would be that it can be quiet loud. With it being an old building, noise echos and it doesn’t help when it appears cleaners are dragging trolleys down flights of stairs before 8am.
Nice room but bad breakfast
We stayed 3 nights at this hotel. We were a big group of spanish and english people. The room was spacious and clean. The bed was comfortable and the bathroom was okay. The staff was friendly and helpful. The big negative for all of us was the breakfast. It was included in the price but it was small and below average with very poor selection. There was nothing sweet to eat (no muffins, croissants or biscuits). The food wasn't tasty with no much fruit selection either. There was no microwave and the milk was served cold in a jar so we had to drink coffe and hot chocolate cold or just a bit warm which is not acceptable. We think there's a lot of room for improvement. Overall it was a great experience. The hotel is in a pretty good location as well.
Good hotel around 15 minute walk to the centre of Prague
A nice hotel within 15 minute walk of the centre of Prague along the river. If this is not for you a tram stop is within 2 minutes walk. The hotel is also situated just around the corner from Frank Gehry's dancing house. The staff were friendly upon arrival and the room was clean and large. We were there when it was very hot but a large fan was provided which was appreciated!
We booked this hotel for 4 nights but we’ve changed it after only 2. It was our university trip to Prague and I had a quite bad experience! After the first night, I had few itchy red marks on my chest but I didn’t pay much attention on it, I thought that might be bites of some strange mosquitos or something. The second night was even worse: I woke up at 2 a.m. because of the strong burning kind of pain on my arm. It was all red (few hours later the red marks appeared). I checked my bed and the wall but in the nighttime I couldn’t find anything . It felt like something really small is biting me late in the night and it’s seems like I’m allergic to it (never happened to me before). The next day I told what happened to me to the reception workers, they seemed to be shocked and promised me to clean up all the room , change all the laundry, and check the bed. But unfortunately when I came back to the room in the evening, none of laundry was changed, the room was barely cleaned, and with the old towels we’ve had from two days. The same day I found out to have more red marks on my body that was itching (on my legs, neck) and unfortunately, we still don’t know what it was! But I think it was in the bed and it was there probably because of the poor hygiene conditions of this place… I said I won’t stay in that room one more night, they didn’t have another available one, and so the travel agency found us another hotel to stay (and I actually stayed well from then). I was with other 3 person in the room and it’s true that none of them had same thing as I did. The doctor told me after that I’m probably allergic to those insects/parasites and gave me antihistamine (after two weeks only the red marks are almost disappeared). Well, that was a number 1 minus. Other CONs : breakfast is one of the worst (they give you a lemon taste water instead of orange juice and beetroot instead of fresh fruits). Elevator stops between the floors, but it doesn’t matter so much to me. The place and the building is quite old and kind of “soviet”, it’s not a typical hotel but a part of an old residence house. No air conditioner. PROs : position, our room was quite spacious and bright, the bathroom seemed to be clean. For me it was a horrible experience and be aware next time about all this bed situation
Really bad and dirty
In few words: smelly and dirty. Very low level of service and rude staff. Claimed they cleaned the room while there were still papers on the floor (left on purposes to check if they eventually cleaned the room). No air conditioning - no opening of windows,..... Dirty sheets, insects,...