Aruá Hotel

TripAdvisor Review

Based on 164 review

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Aruá is the most traditional hotel in the city, with service experience since 1981. We are located in the central area of Presidente Prudente - SP. We have free WiFi internet throughout, 24-hour reception and restaurant until 1 am, free private parking on site valet. All 84 apartments feature flat-s...

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Availability

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Quarto Individual Luxo

Fit approx. 20m², tiled floor / split air conditioning / single bed box / workstation / 32" led tv / safe and minibar. Large bathroom with l...

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Cancellation Policy

Amenities in this room:

Max 1 adult

by 8 years

Immediate booking

Quarto Duplo Superior

This double room has a tile / marble floor, minibar and air conditioning....

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 8 years

Immediate booking

Quarto Duplo Deluxe

Fit approx. 20m², tiled floor / split air conditioning / queen-size bed box / workstation / 32" LED TV / safe and minibar. Spacious bathroom...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 8 years

Immediate booking

Quarto Deluxe com 2 Camas de Solteiro

Fit approx. 20m², tiled floor / split air conditioning / 2 single box bed / workstation / 32" LED TV / safe and minibar. Spacious bathroom w...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 8 years

Immediate booking

Quarto Duplo Família

Room size 24 m²...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 8 years

Immediate booking

Quarto Triplo Deluxe

Fit approx. 20m², tiled floor / split air conditioning / single beds box / workstation / 32" led tv / safe and minibar. Spacious bathroom wi...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 8 years

Immediate booking

Property Info

Aruá is the most traditional hotel in the city, with service experience since 1981. We are located in the central area of Presidente Prudente - SP. We have free WiFi internet throughout, 24-hour reception and restaurant until 1 am, free private parking on site valet. All 84 apartments feature flat-screen cable TV and include a private bathroom with a single-control shower. Recreation area with sauna, gym, bar, restaurant and outdoor rooftop pool with a privileged view of the city. Our hotel aims to ensure the comfort and well-being of our guest throughout their stay.

Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Cot available on requestRooms for the disabledAccepts major credit cardsBus parkingPlayground
several
Broadband InternetElevatorFree WifiWheelchair Accessibility
Business Facilities / Facilities
PhotocopiesMeeting RoomsSteam roomBusiness Center
Reception services
24 hour reception
Accommodation
24-hour room service
Food & Beverage
PubrestaurantPublic Restaurant
Pool and wellness facilities
PoolOutdoor PoolFree fitness center
Cleaning / Laundry Services
Daily maid service
Transport options
ParkingFree ParkingValet Parking
Family entertainment and services
Kids Club

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    49

  • Very Good

    84

  • Good

    21

  • Reasonable

    7

  • Bad

    3

Travelers profile
  • Business

    81

  • Couples

    8

  • Solo travel

    9

  • Family

    47

  • Friends getaway

    8

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Very Pleasant

Reviewed 23 september, 2017

My wife and I stayed here for 5 days during a conference. Contrary to other reviews, our stay was very pleasant. The location of the hotel was convenient for shops and restaurants. Our room was clean, quiet, and comfortable. All the staff were very friendly and helpful (e.g., letting us print files for free at the front desk, allowing us to take hot water and tea from the restaurant up to our room at night). The only negative aspects were that the wifi was slow and the ambience and menu options of the restaurant left something to be desired (though the breakfast was good). Overall, we enjoyed our stay and would recommend the Arua.

20Ian

Improvements - Please!

Reviewed 1 december, 2012

Well, in a lack of other alternatives or if you really like old fashioned style, this hotel maybe an option. The wifi internet is free, but extremely slow and unreliable. The hotel facilities is old and need an urgent renovation. The elevators need maintenance, as well as the air conditioners. The bathroom is remarkable old fashioned with a very old style bidet. The breakfast is free and average good. The cleaning of the dependences is adequate. There is an available parking and valets. I didn't used a rental but I witnessed some guests complaining about the vallets overall efficience. Their restaurant is good. I waited 20 minutes to make my checking out. The price is too much high for this place. Conclusion: last option in Presidente Prudente city in Business travel.

TadeuALN

Stuck in Time

Reviewed 21 january, 2010

It is sad that the city of Presidente Prudente does not have hotels compatible with its local wealth - and Arua is no exception. This hotel needs urgent investment, otherwise it may not be able to keep up with major hotel chains such as Accor/Ibis in case they show up in the upcoming years. Arua's rooms are dark and mediocre at best, and their decor seems to have been stuck in time for the last 30 years, with no major updates in furnitures and appliances. With no central cooling system, the individual air conditioning units are noisy and can be really annoying if one (like me) has light sleep. Service, on the other hand, is corteous and friendly as much as possible.

NJunzo

Hotel bem médio.

Reviewed 28 november, 2021

Hotel bem médio. Atendimento: poucos funcionários. Só um na recepção. Pedi mais travesseiro por 2x e não recebi nem resposta. No quarto não tinha aparelho de telefone. Banheiro: duchinha com torneira quebrada. Torneira da pia vazando. Ducha do box não regula e fica um jato sem esparramar a água. Toalhas de banho muito pequenas e poídas. Internet ruim, instável.

Adriseva

Melhor que fiquei na cidade.

Reviewed 16 november, 2021

Minha experiência: Check-in rápido. Quarto espaçoso, cama boa, chuveiro muito bom, apesar dos jatos de água estarem meio desfocados, internet ok. Piscina e mini academia boas. Café da manhã muito bom, estacionamento meio cheio durante a minha estadia e atendimento atencioso, com exceção do atendimento de um recepcionista, por telefone, no domingo 14/11, 16h30. Check-out realizado logo de manhã, então foi bem ágil também. Recomendo e voltarei.

lvtnk