Based on 463 review
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This hotel is beautifully located in the leisure district of Puerto Escondido on Bacocho Beach. The hotel is located just a 15 minutes' driving distance away from Lagune Manialtepec, while the nature reserve is to be found just 40 minutes away. Links to the public transport network are to be found just 100 metres from the hotel, while Puerto Escondido Airport is to be found just a 5 minutes' driving distance away. This charming hotel is sure to impress, welcoming visitors with the promise of a truly enjoyable stay. The guest rooms are elegantly appointed, featuring refreshing tones and a relax...More details
Check-out ends at: 11:00
Reviewed 12 january, 2022
I wish I could get a negative star to this hotel. I am outraged! I have stayed in this hotel 2 out of 9 nights in October 2021 and had to cancel our stay because of a funeral. The hotel agreed to cancel a reservation, promised to refund, asked to wait 15 days (it's their policy ) and now it is January 2022 and I am calling every day for weeks now to resolve this issue. One day a person tells me that the refund is approved and they need an email with my address for the refund to be wired. Many emails with all the information were sent. The next day nobody speaks English. The next day the person doesn't know anything about this situation. The next day I need to call back. The next day and the excuses are endless. Why is this so difficult? I made a mistake of not canceling with booking.com, trusted the hotel staff. And now $1000 of refund, that has been approved, is still not wired. I mean, what kind of dishonest place this is?
Villasol Beach club review
Reviewed 9 june, 2021
There are more cons than pros about this place unfortunately. Nice amenities, good enough internet to have your video calls but it all gets ruined by customer service. I've been here 4 times and got disappointed each time because they change rules and make you pay for it. There is no way you can track the rules either. Initially I came here to relax and enjoy myself in a comfortable space. Unfortunately everytime I tried to do this, one of their employees would come up to me and haggle me for one thing or another. First they let you in without buying a day pass but not using a pool. Second time they tell you can't do it and you in have to pay for the day pass. The day pass price changes on a daily basis whenever they want. Regardless, each time I have been there I spent over 500 pesos which is more than their daily pass. I think I deserve some loyalty but instead I have been treated like a thief, been told that I stole their towel because my place at stay is also using the same type and color of towel. Also, when I went with a friend here, they acted like dictators on where we could rest on which lounge chair. It had to be next to each other no spaces in between even through there was NOBODY around. Every time I felt like I'm under surveillance. You get the point. There is so much I can take so my last time I stood up and left. Never coming back again.
Sparkling clean and tranquil paradise
Reviewed 6 may, 2021
The beaches of PE are splendid but we had our visits to Carizalillo and Manzanillo ruined by loud boom box music. There is nothing the restaurant owners there can or will do. This is why we spent 3 days at Villasol Beach club. Friendly staff, sparkling showers and bathrooms, beautiful grounds. If you are having lunch and a few drinks price is same as beach chairs on a rowdy public beach. Definitely worth it. Family friendly and tranquil. Class act! Thank you!
Great beachclub at the best beach in Puerto Escondido
Reviewed 8 april, 2021
The hotel is located about 10 minutes walk (there is also a shuttelt that goes every 30 minutes) to the Bacocho beach where the hotel offers a fantastic beach club. The hotel has simple rooms (make sure you reserve a refurbished room) and nice area with pool, but we spent almost all the time at the beach club and on the beack. The hotel is located in a calm area and the Bacocho beach is not crowded, very different from the crowded Zicatel area and beach.
Terrible Room. Beautiful Common Spaces
Reviewed 30 march, 2021
The hotel itself is very nice. Pool area is great. Now our room....I saw the hotel on an online travel site and the price was good so we had our taxi drop us off. I asked the front desk how much for a room (I prefer to book directly with the hotel if possible) and she quoted me a price way higher than online. So of course I sat down and booked the room online. I don't know if this irritated the staff because the room they gave us was not good. Room 514. 1. Bed is horrible. You can feel the springs. Pillows were comfy. 2. Curtains are thin which is fine if you do not have a giant street light shining in the window directly onto the beds. 3. Loud vehicle traffic all night that would continually wake you up... if you managed to fall asleep. The good about the room is the A/C worked great and they proved a pitcher for water that they will fill at the bar for you. The beach club was nice but a bit over priced if you don't drink beer. Food was not good. Cute open air shuttle takes you to the beach club. I normally do not write negative reviews. It may be a result of minimal sleep due to the quality of the room. I know they had better located rooms available. I think we just got punished for saving some $.