Dreams Natura Resort & Spa
More details
3
Suíte Júnior com vista para o mar Duplo
Max. 3 adults and 3 children - by 2 years
6
Suite Júnior Vista Parcial para o Mar Duplo
Max. 3 adults and 3 children - by 2 years
5
Suíte Júnior com Swim-Out Duplo
Max. 3 adults and 3 children - by 2 years
6
Suíte Júnior Tropical com vista dupla
Max. 3 adults and 3 children - by 2 years
4
Suíte Júnior com vista para o mar, rei
Max. 2 adults and 2 children - by 2 years
4
Suíte Júnior com vista parcial para o mar, king
Max. 2 adults and 2 children - by 2 years
4
Suite Júnior com Cama King-size
Max. 2 adults and 2 children - by 2 years
4
Suíte Júnior com vista para o mar e tropical
Max. 2 adults and 2 children - by 2 years
6
Suíte Junior Preferred Club Junior com vista para
Max. 3 adults and 3 children - by 2 years
4
Quarto Preferred Junior Suite Swim-Out
Max. 3 adults and 3 children - by 2 years
5
Suíte Junior Preferred Club Junior com vista para
Max. 2 adults and 2 children - by 2 years
4
Suíte Junior Preferred Club Junior com vista parci
Max. 2 adults and 2 children - by 2 years
5
Suíte Júnior Preferred Club, Swim-Out King
Max. 2 adults and 2 children - by 2 years
2
Breakfast Plan Junior Suite Tropical View Double
Max. 3 adults and 3 children - by 2 years
4
Breakfast Plan Junior Suite Tropical View King
Max. 2 adults and 2 children - by 2 years
2
Breakfast Plan Junior Suite Partial Ocean View Dou
Max. 3 adults and 3 children - by 2 years
8
Breakfast Plan Junior Suite Partial Ocean View Kin
Max. 2 adults and 2 children - by 2 years
5
Family Junior Suite Ocean View
Max. 5 adults and 1 child - by 2 years
3
Preferred Club Ocean Front Double
Max. 3 adults and 2 children - by 2 years
5
Preferred Club Master Suite Ocean Front
Max. 3 adults and 2 children - by 2 years
2
Run of House
Max. 3 adults and 3 children - by 2 years
4
Preferred Club Master Suite
Max. 2 adults and 2 children - by 2 years
1
Preferred Club Family Suite Ocean View
Max. 5 adults and 4 children - by 2 years
3
Suíte Preferida para Governadores de Clube
Max. 2 adults and 2 children - by 2 years
1
Junior Suite Double
Max. 3 adults and 1 child - by 2 years
Property Info
Check-out ends at: 12:00
SM 31, MZ 03, LOTE 101-21 , KM 332 CARRETERA CANCUN-TULUM - Puerto Morelos, Quintana Roo - Mexico - 77500
Property Amenities
Check-out ends at: 12:00
Guest rating
TripAdvisor
Travelers rating
Excellent
1092
Very Good
282
Good
128
Reasonable
64
Bad
112
Travelers profile
Business
25
Couples
216
Solo travel
17
Family
749
Friends getaway
137
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
the best experience:)
Reviewed 24 march, 2023
the best Aquaerobics thank you very much to Sergio, Yes and Armando for their energy and attitude we had an incredible time and we were able to enjoy the exercise in the best way as well as we had an incredible time in the dance classes. The food is very tasty and the live music is the best, setting the best atmosphere for dancing.
Palmer D
Best trip ever
Reviewed 23 march, 2023
We are very happy to be able to share our experience since the service was 10/10 and the shows and pool activities made us have a good time with our children. Thanks to Sergio, Alex and Efrain The best Staff.
Amaya M
Great Family Trip
Reviewed 23 march, 2023
We had a great 6 day stay. The kids 6&2 loved it. Lots of things for them to do all day. Even though the sargassum is constant it did not stop them from playing in the sand. We did not notice a smell. We did get to see a crocodile swim off the beach, which happens a couple times a week from what we were told. We stayed in a standard room, which was what you expect. It was difficult to get the mini refrigerator refilled. Bottles of water go fast with 4 people in a room. The food was our least favorite part. We have stayed at many dreams/secrets resorts and this one has been the most disappointing when it comes to food. The buffet is small and offers limited selections, that don’t change day to day. We did enjoy the Italian and Mexican restaurants and the grill by the pool. As always the staff works very hard and are always willing to help. The morning mimosa cart by the pool was a nice touch. This is definitely a family resort, we only saw 2 weddings but it did not seem to affect anything.
travelrater123
Spring Breaker almost died and ruined my wedding
Reviewed 21 march, 2023
We booked Dreams Natura for our picture perfect wedding and were led to believe it would be just that. We were concerned about spring breakers and were assured the resort did not allow those kinds of bookings as it was a family and wedding destination. Two days before our wedding roughly 160 high school seniors checked in and turned the resort into spring break in Panama City. Seniors from Blue Valley High School just south of Kansas City were running wild, throwing up in the pools, on the beaches, acting a fool, banging on doors at 3 am while yelling in the hallways. To top it all off, a young girl got so drunk, maybe 17 years old, she climbed over her balcony ledge and fell 2 stories landing on the glass pergola above the restaurant area. Blood covered the entire area and onlookers witnessed it all. My 13 and 4 year olds were subjected to this. One of my wedding guests watched the girl fall and lay motionless in a pool of blood, as my guest screamed for help. The staff did not know how to handle the situation and a doctor on vacation had to step in as the resort doctor had no clue what to do. After 10 plus minutes of what appeared to be a dead child laying there, she was brought back and rushed to the hospital only to be medically flighted back to the US. The resort shut down for the night and the day before our wedding was ruined. This continued for several other days culminating in a huge going away party for the group, showing the resort had full knowledge that these rooms were indeed booked as a spring break seniors trip, and were lying to all the guests when tell everyone that all these kids booked rooms separately. Clearly not the case as they had a DJ, dance floor, food, the whole set up by the resort from them booking a party. The resort offered no assistance, no financial compensation after spending over 20,000$ for a wedding to turn out like this, and instead told us Tough in not so many words. Absolutely would not recommend this resort and then way the management treats guests who are not happy with circumstances.
Kyle L
Luis The Magic
Reviewed 21 march, 2023
Luis came by our family at the pool and was friendly and did some impressive magic tricks with cards. It added to our fun day 😊 We have been here for 2 days and it was a highlight. Evidently he does magic in the main lobby on some evenings.
146kristenw