Dreams Natura Resort & Spa
More details
3
Suíte Júnior com vista para o mar Duplo
Max. 3 adults and 3 children - by 2 years
6
Suite Júnior Vista Parcial para o Mar Duplo
Max. 3 adults and 3 children - by 2 years
5
Suíte Júnior com Swim-Out Duplo
Max. 3 adults and 3 children - by 2 years
6
Suíte Júnior Tropical com vista dupla
Max. 3 adults and 3 children - by 2 years
4
Suíte Júnior com vista para o mar, rei
Max. 2 adults and 2 children - by 2 years
4
Suíte Júnior com vista parcial para o mar, king
Max. 2 adults and 2 children - by 2 years
4
Suite Júnior com Cama King-size
Max. 2 adults and 2 children - by 2 years
4
Suíte Júnior com vista para o mar e tropical
Max. 2 adults and 2 children - by 2 years
6
Suíte Junior Preferred Club Junior com vista para
Max. 3 adults and 3 children - by 2 years
4
Quarto Preferred Junior Suite Swim-Out
Max. 3 adults and 3 children - by 2 years
5
Suíte Junior Preferred Club Junior com vista para
Max. 2 adults and 2 children - by 2 years
4
Suíte Junior Preferred Club Junior com vista parci
Max. 2 adults and 2 children - by 2 years
5
Suíte Júnior Preferred Club, Swim-Out King
Max. 2 adults and 2 children - by 2 years
2
Breakfast Plan Junior Suite Tropical View Double
Max. 3 adults and 3 children - by 2 years
4
Breakfast Plan Junior Suite Tropical View King
Max. 2 adults and 2 children - by 2 years
2
Breakfast Plan Junior Suite Partial Ocean View Dou
Max. 3 adults and 3 children - by 2 years
8
Breakfast Plan Junior Suite Partial Ocean View Kin
Max. 2 adults and 2 children - by 2 years
5
Family Junior Suite Ocean View
Max. 5 adults and 1 child - by 2 years
3
Preferred Club Ocean Front Double
Max. 3 adults and 2 children - by 2 years
5
Preferred Club Master Suite Ocean Front
Max. 3 adults and 2 children - by 2 years
2
Run of House
Max. 3 adults and 3 children - by 2 years
4
Preferred Club Master Suite
Max. 2 adults and 2 children - by 2 years
1
Preferred Club Family Suite Ocean View
Max. 5 adults and 4 children - by 2 years
3
Suíte Preferida para Governadores de Clube
Max. 2 adults and 2 children - by 2 years
Property Info
Check-out ends at: 12:00
SM 31, MZ 03, LOTE 101-21 , KM 332 CARRETERA CANCUN-TULUM - Puerto Morelos, Quintana Roo - Mexico - 77500
Property Amenities
Check-out ends at: 12:00
Guest rating
TripAdvisor
Travelers rating
Excellent
943
Very Good
250
Good
114
Reasonable
52
Bad
97
Travelers profile
Business
21
Couples
165
Solo travel
16
Family
675
Friends getaway
119
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Nice hotel good restaurant and facilities
Reviewed 19 november, 2022
Booked 2 years ago Hotel was nice as expected for our 5th Dreams stay. Food was nice but limited but down to supply issues I understand. Unfortunately there were 4 weddings in the space of 6 days which disrupted access to pools. Great fun for kids and adults with the zip line and water slides. Shop was ridiculously expensive. Restaurants were good, the Japanese Himitsu and Mexican were good. Really nice new room, sound proof rooms which helped with wedding noise. A few very drunk clients but it was spring break… Hotel is very close to Cancun I would opt to go to further to Tulum again. Dreams Tulum is a-lot quieter but it depends what you’re looking for. Kids club is good even for slightly older kids
brooksie22
Minerva was great!
Reviewed 14 november, 2022
Minerva was so sweet and fun! She remembered us throughout our entire stay and helped us decide on our next trip when we bring the kids! It was great to have staff that recognized and remembered you. Everyone was so great
stephaniefM3213JL
Many wonderful things with a few small negatives
Reviewed 14 november, 2022
We had a great week for 7 girls. 4 rooms total. One we upgraded to a swim out which was amazing to have. The food was all wonderful for an all-inclusive and rarely was service anything but top notch. Special should out to Delfino in El Patio who was the best waiter EVER! The resort thinks of many things to make your stay special and the grounds are kept up beautifully including the beach. I had an issue during water aerobics one day. Having guests touch each other and especially the massaging heads and shoulders and arms during a group workout was awkward and uncalled for. It made our entire group very uncomfortable during what should have been a fun workout. Also, I booked a spa appointment which led to some confusion on what time to arrive for the actual massage and when to arrive to enjoy the hydrotherapy prior. When entering the facility to go in the water pools, I felt extreme stress that the person was telling us where and what to not do because things weren't explained prior to entering. So instead of being relaxing , I felt reprimanded. Then during my actual massage, a wedding party was taking photos in the caves and screaming and hollering- not sure how I was to relax. My masseuse even left during to say something they were being so loud. Despite these few things, it was a great week!!
tanyalfrank
Great service
Reviewed 13 november, 2022
The service was top notch. Jose Luis in VIP services was very welcoming and ensured we had everything we needed during our stay. Our favorite restaurant was Portofino. The food was great and the staff went above and beyond. Our waiters Luis and Oscar, hostess Aura and Manager Arturo were amazing. We enjoyed the variety of evening entertainment. Manuel Lozano was an awesome host. He provided the best customer service, was extremely thoughtful and went out of his way to make our week fun and memorable.
Jennifer R
Not great
Reviewed 11 november, 2022
The food and staff at the resort were wonderful. Not having to make dinner reservations was a real treat. We were excited about the lazy river. swim up bar, adult only pool but were quickly disappointed with all. The lazy river is in one small corner of the resort with basically no current or sun. If you want to move through it you must paddle or have someone pushing you. It is also in disrepair. The swim up bar in located at the adult only pool but unless you are a “preferred” guest you do not have access to either. Our travel provider rates this resort as 5 star but unfortunately it’s more of a 3 star.
915tammyo