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This resort affords guests a calm, relaxed setting amidst the tropical splendour of the Caribbean. The resort is located in Puerto Plata, in the Dominican Republic. Guests will find themselves surrounded by ample opportunities for relaxation, rejuvenation and discovery. This magnificent resort is a hidden gem, welcoming visitors into a world of unprecedented luxury and tropical splendour. The accommodation options are sublimely designed, oozing luxury and style. The resort offers unrivalled, personalized services and exemplary facilities, to ensure an unparalleled experience for every type of ...More details
Check-out ends at: 11:00
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BIGGER IS NOT ALWAYS BETTER !!!
Reviewed 30 november, 2021
BIGGER ISN'T ALWAYS BETTER : Cofresi Palm at Lifestyle Holidays Vacation Club Resort in Puerta Plata, Dominican Republic. As usual I will be breaking down this resort into catagories. 1. CHECK IN : Check in was not bad at all, straightforward no offering of guest welcoming drinks to get your vacation started just the breakdown of the resort and a map detailing the lay of the land. [we'll get into that in a minute] 2. ROOMS: Let's see, where do I begin? Our first room was a double bed and looked OK with a nice balcony and at 1st we were pleased. I started to unpack when the wife told me we have to move, I asked why ? She replied come and look, I went into the bathroom and it was literally raining from the ceiling, don't know if it was a busted water pipe, but we called and waited about an hour for someone to arrive to show them where it was leaking from and show them the video we took because it had kind of subsided a little by the time they came. They said they would transfer us to another room and in about another 40 minutes they came to move us from that room on the 2nd floor to a ground level unit in which we wanted anyways. So it was a decent trade of rooms. The unit 40107 was big, double beds, speaking about the beds, they were hard as a rock, I tossed and turned all night. Didn't get much sleep, over when I came in after a very long day of walking up and down those hilly routes, drinking & eating, I just knocked out. The room had very high ceilings, no real view from our balcony /deck. The one thing I notice is that we didn't turn on the A/C unit the whole time we were there. It was naturally cool, which was a plus. Room had a little fridge and were stocked daily with beer and water, if you want soda you have to call the guest services up front and ask that they put soda in your fridge. At that point I was like, that's just too many people going in and out of our room. So I was OK with the beer and water. Bathroom has a separate shower, toilet and jacuzzi. Showers had hot water double basin sinks and shower was a walk in. Not bad at all. I noticed space for clothing was a little limited, with only 6 very small drawers. Ironing board was about 20" long, so it takes a little work to get something ironed. They have like a 32" TV mounted on the wall with a few channels mostly in Spanish, but you'll find some in English. Electric outlets suck, I alway bring a 3ft extention cord with 3 outlets just so that I can have enough outlets to power all my stuff. You should do the same. Also they're European style outlets with 2 prongs and not 3 prongs with ground. So have a small power strip just in case. 3. THE RESORT: Well here's where the problem is, this resorts has I think 4 resorts put into one huge location, I mean I wanna come chill, relax and have a good time. But the problem is you literally have to walk, and when I say walk I mean WALK, through a maze of routes on inclines, declines, stairs, ramps, you name it. They're shuttles that come thru if you wait 10, 15, 20 minutes to get you where you want to throughout the resorts or if you get lucky you can flag down one of the workers driving the golf carts and ask them for a ride to where your going and as usual you tip accordingly $2-$3, depending how far in the resort your going. A couple of dollars is nothing compared to having to hike to get somewhere in this place. It's poorly designed, any thorough way you walk threw, you really have to pay attention because you have Motorcycles, golf carts, busses, construction vehicles flying in both directions with no regards to any type of safeguards. It's just terrible, people who have bought timeshare villas here get a golf cart to use while they're on the property, so you also have to deal with them flying down the street, drinking and driving. Just have to be careful walking the routes, and that's what I mean, I didn't want to come somewhere where I have to watch myself from getting run down from a drunk driver or seriously hurt slipping from one of the steep stairways that are always wet cause they're all by the pools. Again, I just want to relax, chill and have a SAFE, good time. 4. LIQUOR: If you think your going to be drinking good liquor, think again. The liquor is at the bottom of totem pole. Drinks are super sweet and will get you drunk, but you will pay for it afterwards with headaches. Just bad bad drinks. Your best bet is to buy a few bottles at the Duty Free store at the Airport and find something to mix it with. Trust me, I've posted pictures of the bottles at the bars so you can see for your self. Straight garbage ! Need more liquor? Go outside the resort to Juan's Bodegas [little mini mart] about 4 minute ride from the Cofresi Lobby. Ask one of the guys driving the golf cart to take you there. 750mil of Hennessy $31, 1.5mil of Grey Goose $40, White Hennessey 750mil $47...... Beer, soda, chips, anything you want they have. You buy this inside the resort, your paying double. FACTS !!! 5. FOOD : Yes, the resort has like 14 restaurants, but unless your a member of the vacation club. Meaning you bought one of they're timeshares, you will only be able to eat at certain spots. You can make reservations to certain restaurants but you have to make them early at guest services between 9-11am, get there late and your done, you won't be able to get any reservations. The Pilone restaurant has a daily buffet either afternoon or evening. Casa Blanca restaurant is bigger and has a better selection. The food has been great, I haven't found something I didn't like. It can be repititious at times but all in all you'll find something you'll like. 6. FOOTNOTES: The one thing I noticed and asked some of the workers was, once the weekend hit the resort was bombarded with locals coming to the resorts for the weekend. Overcrowding pools, buffets, beaches, I mean just completely taking the resort over. By Sunday after checkout they're gone. I seen a big group by a pool I was in and they were drinking hard and heavy. Throwing all they're cups on the ground and not even clean up when they left. Just completely disrespectful, left no tips at any location they went to. Workers there told me they hate it when they come. These workers work extremely hard and I tip them for everything they do for me, I appreciate all that they do for me and make sure your having a good time. It's unfortunate that this resort let's this happen, must be hurting for money. 7. VACATION CLUB: As with almost any resort, they'll try to sell you a timeshare. Will even pick you up the next morning and take you to a breakfast buffet, then take you straight to the high pressure timeshare presentation followed by a TOUR of the complex. Just say no, these timeshares are really not worth it. You'll find better deals online without having to pay an annual premium and or financed loans.
A great deal!
Reviewed 23 november, 2021
My wife and I booked this through Groupon for an absolute steal. An all-inclusive stay with VIP access for $360 for six nights was absolutely astonishing. Of course, we were a bit skeptical about the whole thing because it was so cheap. However, we were blown away by what we got for that price. Room: we had a king room that looked to be about 600 sq. ft. in size. It was extremely spacious and came with a small terrace overlooking the garden. It wasn't of five star hotel quality, but that's really what I was expecting. It was like staying in a Holiday Inn but with stone floors, granite counters, and a fully tiled shower stall. Food: the food wasn't anything great. The buffet that was closest to our room was actually closed for remodel. They had setup the buffet, temporarily in the Dominican Restaurant that was 100 yards from the building our room was in. The buffet that was fully open had slightly more options but nothing significant, and as I mention above, the food at the buffets wasn't great but it was adequate. We were able to order food at the VIP beaches, and that was of much better quality. The pizza at one of the beaches was wood fired and delicious. It was only available from 11:00-5:00, though. Drinks: as this is an all-inclusive, the drinks are free. They had a wide variety of mixed drinks and cocktails. However, if you're ordering a cocktail (such as a pina colada), be sure to ask for alcohol consistently. If you don't ask for it each time, you'll get it in the first couple and then not again unless you ask. Beaches: there are several private beaches all equipped with cabanas which are free to use. Be sure to get there early to reserve your cabana, though, as they do go quickly. The level of service at the cabanas varied greatly. The beach closest to our room had pretty poor service while the VIP beach furthest from our room had phenomenal service. Antony was our server every day while we were at the VIP beach, and he did a great job - by far one of the best I've experienced. He remembered us every day and made it a point to be our server every day we were there. He even connected us with his brother for a ride to the airport while was half of what it cost had we booked through the hotel. Transportation: We flew into Santiago airport which is about 90 minutes away. We took a cab from the airport there for about $90 USD. Our trip back was $60 USD using a private booking which was great. There is a closer airport (POP), but Delta didn't fly there. Overall: I would highly recommend this property to anyone. While there are some small maintenance issues, and they are remodeling, it's still such a fantastic value. I would 100% return sometime in the future.
Labyrinthe hotel with poor quality food...
Reviewed 18 november, 2021
travel all over the world for the last 15 years And the configuration of the hotel is soo a mess that it take you 40 min walking to eat at the buffet. The buffet 2 min from my room was so terrible that it force me to walk the 40 min... The shuttle bus could take forever to arrive so its fast to walk... They have crew who sell u the hotel at the puerto plata airport about its the best hotel in the world you will never want to leave the hotel ever because u will like it soo much. Except the location and food and waiting time 80% of the guest are dominican with loud music with no respect for tranquility... I had a business meeting with attorney and some dominican can and sit right next to us with the loud speaker without caring about everybody else and none of the staff ask him to respect other guess. The hotel is made like a labyrinthe with poor indication. I did book for 10 days and left after 2 days even if they told me there is no refund so i did prefer to pay another hotel completely than staying there. Good luck i was not with my kids with all those dominican who dress almost naked... Well the worst experience in a south american hotel... And ive been in over 100 hotels in my life. Do not go there if you want to eat good be quiet and have respect.
Reviewed 11 november, 2021
I have to say reading these 1 star reviews made me laugh because it's like we were all in the same room. The bathroom had ants all over due to the vented window which allowed for whatever to crawl in , and it also left our room so humid. There were crack s in the ceiling, the sliding door barely would slide, walls are paper thin, and the housekeeping staff were always yelling back and forth at each other regardless of the fact that it would be a time when guests may be sleeping. Be prepared for a bamboozling when they tell you they will pick you up to send you to a nice breakfast then take you on a "VIP Tour" FYI the VIP tour is basically them trying to sell you a timeshare that's not called a timeshare simply because there are no blackout dates and what not. I feel it was so salesman like to call you family as par of the gimmick. Heard that the rate for these presedential suites is 250/week! Be careful as you will almost 50% of your stay almos get run over by speeding golf carts and mopeds. Walking from one area to another to get to the beach or the restaurants was taxing unless you randomly came across a shuttle or a helpful employee in a golf cart. Coffee maker was brroken, and even though another one was requested, we never got one. We stayed 4 nights and our 5th day was when we had to leave at 1130pm to get to the sirport 1 hour away. When I asked about check out, the lady tried to tell me they would charge me $82 dollars for not staying the time that I reserved...Ummm WHAT?? Late check out I can understand a fee, not early check out. She rudely asked me why i was leaving early and I was like as I just mentioned, our flight is at 340am so we must head to the airport around 1130...I finally just had to walk away and say nevermind, we will return the keys and such before we leave and you will not be charging me anything. Worst all inclusive resort I have been to. Only highlight was the Italian seafood dinner we had on the second night. Oh also, they make it so hard for you to reserve dinner at the restaurants saying that they are booked when actually the restaurants were more than half empty when we went to a few. Money is better spent elsewhere, DO NOT get this Groupon
Tennis 🎾 Instructors-LILO and ANGEL
Reviewed 8 november, 2021
As Chairman’s Circle members, my husband and I have enjoyed the Cofresi villas for several years with family and friends. This visit was the first time I’ve been able to book lessons. Lilo and Angel were extremely professional, friendly and provided excellent “refresher” lessons to enhance my game. Please ensure they stay as I will be looking for them April 2022 on our next visit.