Check-out ends at: 11:00
Playa Dorado, P.O. Box 22, Puerto Plata 57000, Dominican Republic - Puerto Plata, Puerto Plata - Dominican Republic - 57000
Check-out ends at: 11:00
My vacations this 2022 summer
Reviewed 10 august, 2022
We loved this hotel so much, we use to travel all the time and visited a lot of resort in the country and so far this is our favorite. I went with my boyfriend and everything was so good, the food it’s the best from the cost of Puerto Plata. Scarlet it’s the best of the best, she was so kind and fun to us.
Average at best
Reviewed 5 august, 2022
Stayed there for 5 days the first week of January. Place is ok but compared to some other all inclusives I've stayed at over the years it's below average. Rooms are on the older side, service at the buffet was mainly non-existent (got service maybe twice in the week), service was better at the bars but even there it was you and your luck. Buffet food was ok... We had one night where the food was amazing but outside of that most things were, once again, average at best. As for restaurants there was apparently only one that was only open for a couple of days in the week but we didn't go to it. Beach was ok, actually better then I expected. It's not big and you do have waves (which is normal for the area) but it's a nice small beach. Hotel is pretty clean, grounds are well looked at. You have some activities during the day but nothing amazing. You have a show at night that's hit or miss and after that the hotel pretty much dies, don't go there for nightlife. Overall stay was ok but so many things are just meh that it doesn't make the overall experience higher than a 3 stars. If you get a good deal then book it but otherwise I'd go somewhere else
Super Star Quality
Reviewed 3 august, 2022
The resort itself is beautiful. The activities are limited although the activity staff tries hard to entertain. The food is good, the drinks are strong and delicious, and the staff is friendly. However, the gem of the resort is Solange Rosario. She works hard to make sure that your stay is outstanding, and your special events are more special. She and her staff went above and beyond to salvage my special day which was ruined by circumstances beyond the resort. I will forever be grateful for the kindness of the staff at his hotel and for Solange. I can't wait to go back for my anniversary!
Thank you to our friends
Reviewed 1 august, 2022
I wanted to thank some very special people from our most recent visit to Gran Ventana. Thank you to Santa for getting us settled and ensuring we were taken care of. To our beach crew Aquilino our beach server your the best and your amazing customer service was greatly appreciated. To Jose thank you for ensuring we had loungers and helping my parents get on and off the beach. And Jeol our amazing bartender. I miss my margaritas! This was our 3rd visit and if we ever go back it will be to see our new friends. We upgraded to Royal package and to be honest the only thing good about it was the option of room service. We had a standard room which was disappointing. I recommend to stick with the premier package. Same services and options as the royal. Won't go in the summer again just doesn't have the same options as the winter. Entertainment was terrible and needs revamping. Thursday to Sunday the resort was taken over by very unruly locals. Way to many kids..... next vacation will be an adults only for sure.
Beautiful resort but small
Reviewed 31 july, 2022
The resort is nice. But the activities are limited. And reservations in the gourmet restaurants even more so. The staff was great and helpful. And the secondary pool is great for a swim. Dodge the main pool unless you have kids. Wate ris 3 ft. Juan the restaurants manager was very helpful as well as activities assistant Micheal also. The housekeeper was also very helpful. All in all great staff but the amenities could use some growth.