Based on 126 review
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"The Amaca Hotel in Puerto Vallarta is an exclusive and recently renovated Boutique Hotel located on the hills surrounding Banderas Bay. The hotel rises almost one hundred feet above sea level, offering its guests magnificent views of one of Mexico's prettiest and longest promenades. Our biggest perk is the ability to take a two-block hike from the hotel, walking on stone-paved roads beeming with cozy little restaurants, to stand in front of the magnificence of the Pacific Ocean and its particularly beautiful waters. Our family-owned boutique hotel holds to a traditional Mexican motif without ...More details
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Reception servicesLuggage storage
Reviewed 23 november, 2021
This is a beautiful boutique hotel. Its not by any means the Westin or Marriott, but it serves its purpose and is unique its own special way. The staff here is friendly and genuinely wants to help you and try to make your stay pleasant. Samantha greeted us with a smile and assisted us when we had a small issue in our room. Staff was able to correct it in a timely manner. Olivia was also very helpful, we chatted via Facebook prior to our arrival. We finally met the day we left and she was just as nice in person. They offer maid service daily and they did a really good job servicing our room. There is not a restaurant on property but there is a roof top bar thats run by a really great bartender but I forgot his name. Pool is small but the views from the rooftop are amazing! Note that their pool is freezing! Also, there are no elevators at the hotel. You will need to walk up stairs to/from your room depending on your floor. The hotel is also situated on a hill so getting to/from the hotel requires some walking up and down steep roads. If thats not an issue, Amaca Hotel is in a great location from bars/restaurants and the beach. Also, we had a premium king ocean view with a balcony and the sunset view were stunning. Would we stay here again? Absolutely! We can't wait for our next trip.
A Hidden Treasure
Reviewed 26 october, 2021
It is my last day at Hotel Amaca as I write this. I've read the bad reviews and I don't understand why people don't bring up their concerns during their stay and give the hotel an opportunity to make things better rather than just give a poor review after the fact. At any rate, I have only positive things to say about this hotel. If you are looking for a cookie cutter generic full service hotel or resort, this is not for you. If you are, however, looking for a true charming Mexican experience and are on a budget you cannot go wrong with this hotel for the money. As others have mentioned, it is a bit of a climb to get from the hotel but, again, there is a funicular that runs most of the day. Personally I liked the idea that I was getting exercise to help work off the margaritas. The architecture and decor of this hotel is charming. The rooms are minimalist however there are nice touches such a hammock in the room. My room was kept sparkling clean and tidy during my stay. The bed was firm but quite comfortable and I slept incredibly well. The AC unit was whisper quiet and kept the room nice and cool. The rooftop pool has views to die for and a refreshing small pool that was never crowded. All of the staff was welcome, friendly and seemed truly happy to be working at the hotel. All in all, I highly recommend this jewel of hotel.
Reviewed 6 september, 2021
Nice accommodating staff, clean, large rooms close to Olas Altas. They have a small cute bar and pool up top with a great view. Oxxo and Farmacia just 5 minutes away, and there is a tram to go up and down the hill (don't have to stay with the nearby properties to use), especially when coming back late (safer to not try walking up in the dark, especially after adult beverages!). Wifi in room was solid my whole stay, cut in and out on the roof which was fine. My only complaint is my room had a hard bed. As others have mentioned, no breakfast, just coffee, but plenty of breakfast options down the hill. Yes, stairs, both getting into the lobby, and to the room, and to the pool - fine with me as I wasn't getting in any gym time during vacation. Lastly, I liked the size of the hotel as a solo traveler, I ran into new people the whole stay (and happy hour was great to talk to guests or the bartenders [Jorge & Omar]), and it wasn't impersonal or remote like a resort can be. Overall - they took great care of me for a week and met every request - can't ask for anything else imo.
Worth the steps
Reviewed 14 september, 2020
We travelled to Puerto Vallarta for a friends birthday. We chose to stay in the Hotel Amaca because of the positive reviews and we weren't disappointed. The hotel is on the hill and has a steps to reach each of the floors, which wasn't an issue for us at all. Our room was very big, clean and quiet. The WiFi worked perfectly. The roof top terrace has a small pool and stunning views of the ocean - perfect for sunset. It only takes about 10 minutes to get to the beach area and there's lots of brunch places en route. Would stay here again.
Not what it looks like
Reviewed 20 march, 2020
This hotel photos really well on their website and TripAdvisor, but is truly not in great shape. Pros: the view from our King room and the rooftop were amazing. Internet worked well for us, we loved the location, the pool was a very nice addition that we used a lot. Cons: the room seemed dirty, fridge provided but rust on the front, safe didn't work as instructed so had to get someone to come to the room to help, no ice machine on the property, no easily available regular water, the hallways/rooms echo terribly - you can hear everything everyone says all throughout the night. Our room was large but very sparse with one vulgar art piece, no real closet, no full length mirror. The aesthetics of the rooms could be greatly improved with minimal cost. No bed skirt on the bed and a sour smell coming from the bathroom drains. The bartender on the roof was fine, but was brand new and clearly struggling to make drinks. Morning lobby coffee was not good and only Styrofoam cups with no lids were provided. We also had no actual doorknob on our door when we first checked in and at some point on our first day a "handle" was attached to the door, but still no doorknob. The staff were fine as they were nice enough, but it was obvious an owner or manager is not regularly present. For a hotel this size, a more personal feel by an owner or manager could make a huge difference. We overpaid for this hotel at $99/night as it not worth more than $50/night.