Based on 1852 review
Select the date of your trip
This high-class resort enjoys a privileged location on the Banderas Bay South Shore in Puerto Vallarta, surrounded by lush gardens, beautiful waterfalls, and an exclusive beach with golden sands. Stylish ocean front suites with more than 60 square meters and large balconies, is the ideal place to rest, whether travelling for pleasure or business purposes. The property is located just 10 minutes from downtown, very close to the Zoo, Botanical Gardens and the Natural Water Park "Los Arcos". The hotel has an excellent infrastructure in meeting rooms, areas for events, experienced staff, and delic...More details
Check-out ends at: 11:00
The good reviews lie
Reviewed 17 january, 2022
Woke up night 2 to cockroaches everywhere even crawling on us in bed. The food was horrible at the Mexican restaurant and the Italian , buffet was a bit better. Very loud wedding party kept the entire group up past 2 am.We checked out early and went and stayed somewhere else , still waiting on a refund for nights not stayed there.
Reviewed 17 january, 2022
We stayed at the Grand Park Royal Puerto Vallarta for a 5-night stay Jan 7th. I want to begin this review by stating my wife is a review fanatic... She reads and reads them, which sometimes hurts the experience. Her mind is already made up. So, I this review I will do my best to break it down in sections, hopefully providing an accurate description helping fellow review readers. Service / People: This more than anything is why I am giving a 5-star rating. We engaged with several staff members. Each of them was just great. I will list a few names, because I forgot all of them. In the breakfast buffet area Mirabel was so sweet, and happy to serve. She remembered how I liked my omelet and made me excited to go see her. Manuel, Alfredo, in the swim up bar, great guys and great drinks (tip them, they hook you up). At the check area they were always smiling and welcoming as well. Food: Depending on what your expectations are this one might go up and down. Other reviews slam their food as horrible and barley eatable. Do not buy in to that. The food is good... Keep in mind I stated good. It is not great; it is not a 5-star restaurant. This is an all-inclusive resort that provides affordable travel. If you want unbelievable food, go out. We were happy with the food and of course the service made it better. Property: Nicely tucked away with you own private like beach and ocean cove area. We were lucky to see whales in the ocean from our room and the beach. The rooms are all very nice. They all face the ocean with opening sliding glass doors to your balcony. I do not know too many better ways to wake up. Entertainment: Each day they had some fun games in the pool and some type of music on the 5th floor. The entertainment was middle of road, not amazing but something to do. I would say, set your expectations to not think you are going to a live concert. Overall: We would go back to Grand Park Royal Puerto Vallarta without a hesitation. In fact, we are already looking at a future date. Have fun, relax, and enjoy your vacation! David
Great getaway vacation
Reviewed 15 january, 2022
The hotel is great and the service is outstanding! The location is quite south of the main part of town, but taxis are inexpensive and at this all inclusive resort, there isn’t a need to go into town.
Reviewed 14 january, 2022
I had a blast at this resort! They had great food and service. All of the workers were very kind and always offered there service. Mafer from the entertainment team was a great person she was kind and always made everyone have a good time at the pool area. She invited me and my family to do all sort of activities and games like aerobics. Me and my family had a great vacation!
Fire Italian Food on God and A1 service for real for real
Reviewed 11 january, 2022
My boys Gonzolo and Antonio were putting it down at the Andiamo Italian Restaurant. What a couple of class acts as servers. Fire food recommendations, prompt service, and no BS. Then to top it all off it was probably the best Italian food you’ll ever eat in Mexico. Highly recommend and hopefully you’re lucky enough to get Gonzolo and Antonio as servers because they’ll take care of you.