Hacienda Buenaventura Hotel & Mexican Charm

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$ 82

TripAdvisor Review

Based on 3597 review

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Hacienda Buenaventura Hotel and Mexican Charm is a family hotel in Puerto Vallarta, located 2 miles from the International Airport Gustavo Díaz Ordaz (PVR). The Malecon is 3 miles from the hotel and the Marina Vallarta golf club is 2 miles away. The hotel's beach club is only 450 meters away. It off...

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Property Info

Hacienda Buenaventura Hotel and Mexican Charm is a family hotel in Puerto Vallarta, located 2 miles from the International Airport Gustavo Díaz Ordaz (PVR). The Malecon is 3 miles from the hotel and the Marina Vallarta golf club is 2 miles away. The hotel's beach club is only 450 meters away. It offers quality accommodation with colonial features architecture and lush tropical gardens. The hotel has 155 rooms decorated in Mexican style and equipped with private balcony or terrace, air conditioning, direct dial telephone and purified water system. The superior rooms additionally have a safe, ha...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
several
Elevator
Reception services
Luggage storage
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOHand sanitizing gel is provided to guestsTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequently24 hour receptionFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Smoking areasReception with wheelchair accessIn-room accessibilitySwimming pool with wheelchair accessMultilingual teamUmbrellas by the poolSpa treatment roomsBeach umbrellasBar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelePamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aFree self parkingTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access andTake time to pamper yourself with a visit to the full-service spa. This lodge also features complimentary wireless Internet access and concierge services.Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access andTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features a picnic area and barbecue grills.Enjoy recreational amenities such as an outdoor pool and a spa tub. This hotel also features concierge services, an arcade/game room, and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a fireplace in the lobby.Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. This motel also features barbecue grills and a vending machiRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Colonial property include complimentary wireless Internet access and gift shops/n

Guest rating

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Travelers rating
  • Excellent

    1756

  • Very Good

    1156

  • Good

    429

  • Reasonable

    144

  • Bad

    116

Travelers profile
  • Business

    62

  • Couples

    1203

  • Solo travel

    158

  • Family

    1262

  • Friends getaway

    619

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Excellent service and food

Reviewed 3 december, 2021

I stayed at the Hacienda Buenaventura Hotel, and booked dinner at this restaurant, the waiter was very educated and polite, the food was delicious, and the ambience was very good too! The place has only 6 tables, and it has a casual-to-formal dress code, you need to book in advance, but it's worth it!

Ardib

family vacation

Reviewed 2 december, 2021

Food was excellent. Staff was excellent very helpful..No doubt we will certainly stay at this hotel again. Had great music, live band and great atmosphere. We met wonderful guest from around the world. The photographer took wonderful pictures, she was wonderful to work with...

FarAway630896

Loved my stay in hacienda buenaventura

Reviewed 27 november, 2021

Excellent experience I would Definitely revisit on my next trip to puerto Vallarta .wonder full service good food good entertainment, clean pool clean rooms and most important friendly staff I will most definitely recommend it

arenasnufo

Excellent time and as always service was way above and beyond. Thank you Hacienda Buenaventura staff for making our vacation ama

Reviewed 22 november, 2021

Variety of food was good. The best part of our time at the hotel was the excellent service from Angeles around the pool area. She is above 10+ for service, friendliness, and efficiency. She was able to serve the whole pool area on her own when the area was packed, and always had a smile. Francisco in the restaurant was amazing as well. All 3 times we have stayed here Fransico has made sure our drinks were full and table clean. Really missed having the outside bar due to renovating but understood it had to be done.

Nadene B

PV2021

Reviewed 21 november, 2021

This is not a luxury resort. So, if you stayed in 4-5* hotels in Cancún, you might feel disappointed. But I've never met such an amazing team of dedicated staff before! The amount of personal attention, readiness to serve, warmth and friendliness of all staff made me feel like home with family. Reception staff - Neri, Esmeralda and their manager Laura, and even bellboy Jesus, went out of their way to make sure that I am happy with my room and my stay. Or maybe it's their usual way? Anyway, the room turned out to be very much to my liking. Only the mirror in the bathroom was quite old and stained, and no mini-bar, if it's important to you (as for me, I did well without), but the matress was fine, room was clean and resupplied (thanks, Andrea), with iron, safe and hairdryer, and I liked the view and location. I strongly prefer beach to the pool, so it was a bummer not to have washrooms on the beach available (the hotel is not on the beach front), of which I was notified AFTER I made the reservation. And there seems to be a shortage of staff in the pool bar - long lines were quite usual there, and clean up of the side tables is not very prompt. But I wouldn't let that bug me. Mosquitos, however, are very cruel there, almost ate me alive, so strong repellent is a must. And I wish they played more Mexican music in the pool area - be it traditional or modern. I didn´t come all this way to hear English rock and disco. But again - the staff was very responsive to my requests to switch the music. Restaurant staff are also very attentive and friendly and working really hard. And I even got a parting gift arranged by Luis (capitan de meseros) - a special treat on my last night at Hacienda. Great vacation overall!

Newtt08