Krystal Puerto Vallarta

TripAdvisor Review

Based on 5115 review

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Este hotel se encuentra en la zona turística de Puerto Vallarta, localizado solo a unos pasos de los dos centros comerciales más modernos de la ciudad, a tan sólo 10 minutos del centro y 5 minutos del Aeropuerto Internacional de Puerto Vallarta. Krystal Puerto Vallarta cuenta con 388 habitaciones, 4...

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Availability

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Standard Garden View

These 40 m² rooms are decorated in a contemporary Mexican style, with large windows, private balconies and marble floors. They offer a wide ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 6 years

Immediate booking

Standard Vista al Mar

These 40 m² rooms are decorated in a contemporary Mexican style, with large windows, private balconies and marble floors. You will enjoy its...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 6 years

Immediate booking

Quarto Luxo Vista Montanha

This comfortable room, where rest is guaranteed. It has a modern decor and an impeccable space of 40 m². It has convenient amenities such as...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 6 years

Immediate booking

Quarto Luxo Vista del Mar

This comfortable room, where rest is guaranteed. It is located on the upper floors, with its modern decor and an impeccable space of 40 m². ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 6 years

Immediate booking

Estándar vista al jardín USD

These 40 m² rooms have a contemporary Mexican style decor with large windows, private balcony and marble floors. Offer a wide selection of a...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 6 years

Immediate booking

Estándar vista al mar USD

These 40 m² rooms have a contemporary Mexican style decor with large windows, private balcony and marble floors. You can enjoy its amazing v...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 6 years

Immediate booking

De lujo vista a la montaña USD

This comfortable accommodation, where rest is guaranteed. It has a modern decor and an impeccable space of 40 m². It has convenient amenitie...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 6 years

Immediate booking

De lujo vista al mar USD

This comfortable accommodation, where rest is guaranteed. It is located on the upper floors, with its modern decor and impeccable space of 4...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 6 years

Immediate booking

Estándar vistal al jardín king USD

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Estándar vista al mar king USD

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Deluxe vista a la montaña king USD

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Deluxe vista al mar king USD

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Estándar Vista al jardín KING

king bed...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Estándar vista al mar KING

king bed...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Deluxe vista a la montaña King

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Deluxe vista al mar King

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Property Info

Este hotel se encuentra en la zona turística de Puerto Vallarta, localizado solo a unos pasos de los dos centros comerciales más modernos de la ciudad, a tan sólo 10 minutos del centro y 5 minutos del Aeropuerto Internacional de Puerto Vallarta. Krystal Puerto Vallarta cuenta con 388 habitaciones, 4 albercas frente al mar y una de ellas con tobogán, 3 restaurantes y dos bares. Disfruta de nuestras nuevas instalaciones Torre Krystal con 16 niveles con una espectacular vista al océano pacífico. Contamos con club de niños kamp krystal con un sin fin de actividades, en una área de juegos con air...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage StorageTerrace
Free WifiAccepts major credit cardsTVWedding Service
Food & Beverage
BarrestaurantBuffet RestaurantPrivate RestaurantCocktail Services
Transport options
Pets not allowedSpa
Wellness facilities
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SFree fitness centerDirect beach accessSpaSPA
Business Facilities / Facilities
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.
Cleaning / Laundry Services
Online check-in
several
Wheelchair Accessibility
Family entertainment and services
Coffee/Tea Maker

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2685

  • Very Good

    951

  • Good

    584

  • Reasonable

    448

  • Bad

    447

Travelers profile
  • Business

    192

  • Couples

    1021

  • Solo travel

    78

  • Family

    2460

  • Friends getaway

    828

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

First time in PV

Reviewed 21 january, 2022

Beautiful hotel and great location. Our first time in PV! Great experience from the taxi to checking into the hotel. Melany was very helpful and kind. It says a lot about a hotel as that’s the first person you see. The beach is beautiful. We can’t wait for our tours. Thank you Melany!

658evelynf

Very Clean, excellent service

Reviewed 15 january, 2022

We arrived and there was some confusion re our reservation (my fault) . Lillian was so helpful and kind. She got us checked in and even got us water when we had to wait. I found the other staff were also helpful and caring. The room was excellent and we were impressed with how clean it was. The location was excellent. Between the Marina and the Malecon. We had the all-inclusive which was good. Covid protol was followed. At the time we were there occupancy was about 25%...many had cancelled because of Covid. We were careful, wore masks when near people and easily distanced. It was a great experience.

Resort91304

Congratulate

Reviewed 10 january, 2022

I’m pretty happy to spend my holidays in this place with really amazing people and good environment clean and comfort. I want to thank especially to the next people, wouldn’t be possible my staying there without them Capitán Omar becerra Roberto Carlos Aguilar Don Roberto Isaac — botones Leslie Fatima Christian — botones Cesar Thank you so much 😊 infinity

christianjS5789YU

2nd stay with 25 years apart!

Reviewed 7 january, 2022

Firstly I love Puerto Vallarta irrelevant of where you stay. Stayed at this hotel back in the Nineties when it was almost new. Took a day or two for the memories to come flooding back. (Good and some not so good) Without going in to detail. This time around was for totally different reasons. After loosing almost all my immediate family within 2 years like all of us I needed a break before I cracked up. This leads me to the Krystal Hotel. Being one of the first classier hotels directly on the beach in the mouth of Banderas Bay, the hotel sits on a huge mature plot, with incredibly beautiful palm and flower lined walk ways. I will be honest and agree that the complex is looking. a bit tired in areas. But saying that much upgrade work was evident in progress. (so only a good thing) Was originally given a room on the 25th floor in the newer tower block where they have the (Deluxe rooms). One view to the mountains beyond with the hotel entertainment area below. The other side has great views of the bay. Now I have to admit I sleep like a dog with its ears ON all the time. Also a quite early to bed. So all drunkards not a problem at all for noise. The noise of the lift shaft and AC machinery echoing throughout the night with band or disco winding up at 11pm.The marble hall outside my door became an unbearable amplified speaker chamber to ME. Went to the reception and explained my position. Not so much the hotels problem but a 50/50 case. Was introduced to the Chief Concierge Ricardo Rodriguez Gordian. Where do I start? This man is an absolute Diamond of a man.Firstly and foremost a completely genuine honest caring man. His command of English is amazing. (I'm English) Nothing too much trouble. Always at his best. This man is an irreplaceable asset to the Krystal Hotel. ( Note to Management. I hope you know this and numerate accordingly) I was personally take care of by Ricardo to move to a room with no noise. There wasn't and I am deeply thankful for the great nights of sleep I had. (Hope you didn't think I was being pedantic?) Saying this also a special mention to Christian, as Ricardo an absolute gem and asset to the hotel with all his colleagues on the front desk. On many occasions "my may seen to many forward personality" was taken well and every interaction with the front of staff was helpful and polite. The breakfast staff at the beach diner area were just so friendly and funny. It became a pleasure to eat my omelet there every morning looking out to the sea. The thatch roofed restaurant is tranquil with enough variety of foods to satisfy every nationality and some. One morning a pigeon perched above me up in the thatched roof, decided to Sh.t directly on my plate. The staff were amazing, shocked at first, then we had a great laugh after moving my table never to sit there again. The laundry service can only be described as amazing!. Same day with a smile and so so soft. (Also very good price) So above all a hotel that does need a bit of spending on. But with its original large established plot directly on the beach. With the most professional courteous staff anywhere in the world. Make me give this a FIVE 5 Star review simply that the staff make you overlook the duller sides. But as personally witnessed work is going on and I do appreciated the hardships the Hospitality industry has been through. See you all real soon.

Ricky666666

Friends Bday Trip

Reviewed 23 december, 2021

This hotel was an amazing experience. The rooms were spacious along with the swim out pool it was more private than expected. The staff was very nice always accommodating. I love the all inclusive option and I never do but I enjoyed there inclusive options. We set up to have breakfast on the beach for our friend bday and it was perfect the staff did such a good job. Their breakfast buffet isn’t the best tho lack seasoning. One of their pools has all you can eat sushi and it was really good. Along with other things burgers fries wings pizza etc. one particular staff member gave us options on what to do and where to go outside of the hotel he was really great with that. I enjoyed this hotel

109juj