Sunscape Puerto Vallarta Resort

TripAdvisor Review

Based on 4380 review

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Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecó...

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Availability

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Sun Club Romantic Suite Bay View

The Sun Club Romantic Suite Bay View offers a private bedroom with a king size bed on the top floor of the Club Tower with a large furnished...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Sun Club Deluxe Romantic Suite Ocean Front

In addition to the amenities listed above, the Sun Club Deluxe Romantic Suite Ocean Front  just a few feet away from the ocean and features ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Sun Club Deluxe Ocean View King Bed

In addition to the amenities listed above, this category features beautiful panoramic views of the bay from a private balcony. All rooms off...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Deluxe Family Kids

This category features tropical views. It offers a king and an in-room division with a bunk bed for two. Each room features lanai terraces t...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Junior Suite Bay View Double

These suites offer a private bedroom with two double beds and a full bathroom with a tub and shower. On the lower level, there is a separate...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 2 years

Immediate booking

Sun Club Deluxe Ocean View Double Beds

In addition to the amenities listed above, this category features beautiful panoramic views of the bay from a private balcony. All rooms off...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Junior Suite Bay view King

These suites offer a private bedroom with two double beds and a full bathroom with a tub and shower. On the lower level, there is a separate...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Sun Club Junior Suite Bay View

Sun Club Junior Suite Bay View These suites offer a private bedroom with two double beds and a full bathroom with a shower. On the lower lev...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 2 years

Immediate booking

Deluxe Partial Ocean View King

This category features partial ocean views with a king size bed and a private furnished balcony. As well as a lovely Huichol style decoratio...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Deluxe Partial Ocean View Double

This category features partial ocean views with two double beds and a private furnished balcony. As well as a lovely Huichol style decoratio...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Sun Club Romantic Suite Bay View With Terrace

The Sun Club Romantic Suite Bay View With Terrace offers a private bedroom with a king size bed on the top floor of the bay view tower. It o...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Property Info

Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecón in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. Sunscape Puerto Vallarta treats families, couples and singles to an Unlimited-Fun® getaway where everything ...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
NannyKids Club
Reception services
Services / Luggage StorageExchange24 hour receptionTourist Office
Cot available on requestRooms for the disabledAccepts major credit cardsPolyglot TeamBus parkingButlerGymnasiumStageATMWedding ServiceBus parkingButlerPlayground
Business Facilities / Facilities
PhotocopiesMeeting RoomsConference Center
Common areas
TV roomPlayroom
Food & Beverage
restaurantBuffet RestaurantCocktail Services
Transport options
Pool BarParkingFree Parking
Pool and wellness facilities
PoolOutdoor PoolBabysitting on RequestFree fitness centerDirect beach accessMassage Service
Activities
Pool TableWater sports
Cleaning / Laundry Services
Daily maid service
several
Wheelchair Accessibility
Stores
Gift ShopHair stylistShops / Shopping
Accommodation
Playground

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2367

  • Very Good

    957

  • Good

    576

  • Reasonable

    244

  • Bad

    236

Travelers profile
  • Business

    59

  • Couples

    988

  • Solo travel

    91

  • Family

    2161

  • Friends getaway

    664

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Excellent playtime so the adults can have somw time to themselves

Reviewed 24 november, 2021

Wide variety of activities for kids in a safe environment, inxlusing water park/swimming, games, trampoline activity, and plenty of time to eat. Our kids had an awesome time with Abril y Yareli. The rooms were big in the new tower.

Slimsumie

Relaxing holiday

Reviewed 24 november, 2021

The explorer club is so so excellent! My daughter had so much fun while we had a lovely relaxing time. She had so much fun that she told us not to pick her up early. We would love to be back again! Thanks so much to fun staff that welcomed her in.Yareli and Abril we’re so lovely ! Our whole stay was excellent !

ShannonD1554

Good place for a family vacation, but don't expect 5 star amenities

Reviewed 24 november, 2021

Sunscape Puerto Vallarta is an excellent option for families with young children, you just have to make sure to manage expectations. The play area for children is amazing, our children were able to play there all day and truly enjoy themselves. Customer service is amazing. We had particularly amazing service from Eduardo at the beach and Raul and Jonathan at the buffet. We recommend upgrading to the Sun Club membership for a few reasons: it includes room service (you beat the long lines for breakfast at the only restaurant that is open at that time), you get access to the separate palapa area on the beach, and get access to top shelf liquor. The rooms and buildings as a whole need significant maintenance and routine cleaning. The rooms were simplistic and a bit old, nothing extraordinary but sufficient if you plan on being out and about all day. The AC did not work as expected, we would wake up from how warm it would get in the morning. We reported to the front desk, maintenance came out and supposedly fixed it, but made little difference. When I called the front desk, I was asked if we had the sliding door open, which we did not. I asked if we could switch rooms and we were told the resort was at maximum capacity. Don't come here and expect amazing food, you won't find it. The restaurants are lackluster and the buffet is very limited and doesn't have usual staples expected. The biggest disappointment is the limited food options while poolside or at the beach. These options are limited to hamburgers, hot dogs, and nachos, up until Tuesday, November 23rd we were able to enjoy these poolside but then management made changes prohibiting the servers to bring food to the lounge area. Guests are now expected to order their own food and eat in a small picnic area making for longer lines and poor service at the snack food truck. Overall, it was a fun vacation but we don't plan on returning unless management makes changes in the food options and allowing the amazing service staff to bring food to guests by the pool and beaches.

danielavS2001UH

Granddaughters wedding

Reviewed 23 november, 2021

Julissa Melchior from UVC. SunScape P.V. Set up a very nice package for us to visit a presentation for a vacation package. Unfortunately being on a fixed income prevented us from being able to select a package as it was out of our comfort zone to spend that kind of money. She set up the massages and our romantic dinner for two even though we did not purchase a vacation package. We look forward to making another trip down in the future. We will do more research this next time and choose a resort that is adults only and has a better selection of food and a time when humidity isn’t so high.

335gaili

Vacation

Reviewed 22 november, 2021

Everything was wonderful! Our family had the best time at this resort. We hope to come back again soon. The kids had so much fun in the kids club, they wanted to stay there all day, every day. They never got bored because the staff had so many different activities planned for them each day. The kids loved the water park and the lifeguards kept a close eye on all the kids. Thank you so much to Abril, Yarnell, Maricopa, and Carmen! We also loved the large pool that was very clean and perfect temperature. The beach service was great and the ocean was so warm. The food each day was quick, with lots of options. The service was fast for drinks too. We enjoyed coffee from the coffee shop each day. We traveled during the pandemic and all the staff had masks on and everything felt safe and clean. The staff made sure that guests wore masks in all public spaces. The chief concierge was very helpful when I needed to do an unexpected video call for work. The entertainment team was so fun and kept the energy up with different activities all day. This was exactly the vacation I was hoping for. Sunscape is located very close to the airport and the staff help to get a taxi quickly if you want to leave the resort, which we only did once for an excursion to Los Arcos. The resort had everything we need to keep our family happy for 6 days. Thank you, Sunscape! We'll be back soon!

EmilyG135