Based on 664 review
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This hotel boasts a convenient setting in La Altragracia, in Punta Cana. The hotel is located in front of Punta Cana International Airport. Lying at the heart of the busy commercial area, the hotel enjoys direct access to the broad range of shopping and dining options that the area has to offer. The stunning Playa Blanca, excellent golf courses and Santo Domingo are just a short driving distance away. This wonderful hotel comprises sumptuously designed guest rooms, which combine tropical splendour and luxury. The Spacious rooms dedicated only to the comfort of the client have TV, a desk and te...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool
Reception servicesLuggage storage
Bad service, especially front desk
Reviewed 27 november, 2021
Service was very bad at the hotel. Had to wait for more than half an hour for a glass of beer and a cocktail. Then got feedback that cocktail was not possible because they did not have pineapple juice, so we had to choose something else and wait even more. We also had an issue with late checkout, agreed a day before for 2pm late checkout, even though based on loyalty program titanium status hotel must give 4pm. On the check out day the front desk said the late checkout was not possible anymore and we had to move out at standard time. I appreciate the hotel is busy, but the way and arrogance we were treated, in particular by shift leader Hylenna, was far from Marriott standards. That ruined our mood the for the afternoon.
Great experience close to everything
Reviewed 10 september, 2021
Four Points by Sheraton is an executive hotel, ideal for travelers that prefer to stay away from noise and many kids spreading sand all over the place. We stayed as a family and while it's not close to the beach, it's possible to to to a portion of Punta Cana beach monitored by this and other hotels. We didn't bother going to the beach, as we enjoy more the peace and tranquility. They have a small pool (both in size and in depth), enough to entertain your small kids and take some sun rays. They have a gym, Wi-Fi is strong everywhere so you can work as well in your room, in the lobby or by the pool. Personnel is extremely helpful, friendly, very diligent, easy to get help from. This is always a plus, trust me. Four Points is located just in front of the Punta Cana Village, a cozy plaza with many small shops and restaurants that really have an overall nice atmosphere. The Village is a great place to have dinner and lunch (Four Points only offers breakfast buffet, up to noon on weekends, 10am weekdays). If you are on the tranquil side and prefer to wander around doing your own stuff instead of having everything offered by an All-Inclusive (which quality is not usually the best), the Four Points is as good as it can get.
Reviewed 23 august, 2021
I was here with my son for two nights and the room was small, cozy, modern and it had a nice TV. The breakfast, drinks and pizza was good. The staff from the front desk till restaurant were all great and they seem to enjoy their job. Felix was a good waiter. A big plus for the free shuttle to Playa Blanca and the airport. I would definitely stay at this hotel again. The pool area was cleaned and it was great for kids.
Last night in Punta Cana
Reviewed 13 august, 2021
Our last night in Punta Cana we decided to stay here, especially since its right in front of the airport. Room was nice, stylish and comfortable. The staff that greets you at check in are also pretty nice. At checkout though, they were rude. But all throughout its a good hotel.
Reviewed 27 july, 2021
Excellent place to stay. The staff was wonderful and the hotel super clean. If I ever went back to Punta Cana that would be the place where I would stay. Everyone was super helpful and happy. The pool was really pretty