Hard Rock Hotel & Casino Punta Cana

Thrilling gaming action in the biggest and best casino in the Caribbean, exhilarating nightlife, tantalizing culinary options, state-of-the-art meeting facilities and rooms worth tweeting about, all infused with our legendary rock and roll vibe? Delivered. This is Hard Rock after all. The best All I...

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1

Suite Caribenha Clássica com Cama King-size

Max. 2 adults and 2 children - by 3 years

1

Rock Suite Classic (1Bdr) with Personal Assistant

Max. 2 adults and 1 child - by 3 years

1

Suíte Caribenha com Camas de Casal

Max. 4 adults and 3 children - by 3 years

2

Suíte Família Rock (2Bdr)

Max. 6 adults and 5 children - by 3 years

1

Rock Suite Classic (2Bdr) with Personal Assistant

Max. 6 adults and 5 children - by 3 years

3

Suíte Caribenha com Cama King-size e Sofá-cama

Max. 4 adults and 3 children - by 3 years

1

Suite Dupla Caribenha e Sofá-cama

Max. 4 adults and 3 children - by 3 years

1

Pure® Wellness Caribbean Suite King Bed & Sofa Be

Max. 4 adults and 3 children - by 3 years

1

Suíte Caribe Pure® Wellness Camas de Casal e Sofá-

Max. 4 adults and 3 children - by 3 years

1

Islander Junior Suite King & Sofa Bed

Max. 4 adults and 3 children - by 3 years

4

Islander Junior Suite 2 King beds & Sofa Bed

Max. 4 adults and 3 children - by 3 years

1

Caribbean Sand Suite King & Sofa Bed

Max. 4 adults and 3 children - by 3 years

1

Suíte Caribbean Sand Camas de Casal e Sofá-cama

Max. 4 adults and 3 children - by 3 years

1

Caribbean Diamond King & Sofa Bed

Max. 4 adults and 3 children - by 3 years

1

Camas de Casal e Sofá-cama Caribbean Diamond

Max. 4 adults and 3 children - by 3 years

1

Rock Royalty Caribbean Sand Suite King & Sofa Bed

Max. 3 adults - by 3 years

2

Rock Family Suite (One Bedroom) King bed & Two So

Max. 4 adults and 5 children - by 3 years

2

Rock Suite (1Bdr & sofa bed) with Personal Assist

Max. 4 adults and 3 children - by 3 years

2

Rock Suite (2 bdrm) King beds + Sofa beds with Per

Max. 6 adults and 5 children - by 3 years

Property Info

Check-in starts at: 15:00

Check-out ends at: 12:00

Thrilling gaming action in the biggest and best casino in the Caribbean, exhilarating nightlife, tantalizing culinary options, state-of-the-art meeting facilities and rooms worth tweeting about, all infused with our legendary rock and roll vibe? Delivered. This is Hard Rock after all. The best All Inclusive Resort in Punta Cana. We present the highest, mind blowing all-inclusive experience featuring: 11 luxurious pools with swim-up bars and waterslides 9 restaurants perfect for every taste A Nicklaus designed golf course And an astonishing Spa Resort all lovingly cradled by the most pristine...

Boulevard Turístico del Este Km.28 No.74 - Punta Cana, La Altagracia - Dominican Republic - 23000

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 12:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    24543

  • Very Good

    5788

  • Good

    3042

  • Reasonable

    1362

  • Bad

    1446

Travelers profile
  • Business

    2250

  • Couples

    10387

  • Solo travel

    310

  • Family

    14065

  • Friends getaway

    5689

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Be Cautious

Reviewed 5 october, 2022

My wife and I stayed for a week. From the moment we checked in, to the moment we checked out, we ran into issues. The first three days we were there, we spent at least an hour each day in the lobby dealing with another issue. Check in was in a restaurant, not the lobby. Credit card machines weren’t working properly. They were having issues with their equipment, but yet told me I probably didn’t have enough credit on my card. (Insult right after arriving to the resort). It took over an hour for us to get checked in. 100% the resorts fault, considering my payment went through after the finally got me to a operational card reader. TV in room constantly had issues throughout the stay. The late night restaurants consistently closed early before their posted times. At a 24 hour resort. Even though gratuities are supposed to be included, everyone EXPECTED a tip. I’m all about tipping for room service, baggage, stuff like that. But everyone expected something. The food was very spotty in regular restaurants. The best food was at the reservation only places. Multiple pools were not open. The nightclub never opened for our stay. The lazy river was shut down.z Multiple restaurants were not open during the stay. Being that this is an all inclusive, you would expect most of the activities to be included. Wrong, the wave rider cost money, the arcade cost money, any interactive experience, cost money. The beach was dirty, littered with severe and trash. Constantly having to fend off vendors on the beach. Fortunately they were not aloud on pool decks, but still, made it difficult to be able to relax on the beach. Considering that what seemed like half of the resort was not in operation during our trip, you would think there would be some kind of price reduction, not at all. Not worth the money, the time, at all. You’re supposed to be on vacation, for us our honeymoon. It was a memorable trip for sure, but unfortunately for us, not for the right reasons.

mb202246

Renewing our vows in a fantastic resort

Reviewed 4 october, 2022

My Family visited the resort in september to renew our vows. my wife and myself traveled to Dominican republic 25 years ago to get married and we decided to return and stay in one of the best resorts on the island. I might add that hurricane fiona tried to spoil things but this didn’t happen,with it gone we could concentrate on enjoying the holiday and wedding. we appreciated all the help that made this such a amazing experience and special thank you to Fred and Miguel for making our stay more comfortable and special. The hotel did suffer slightly with the Hurricane but within days things where sorted by Fred and his staff. The wedding was held on the beach with a beautiful sunny day to help us enjoy the experience. i might add a special thankyou For Ronald from the wedding team who straight away made sure and reassured us that the wedding would be special. The staff are all polite and professional in their jobs and another shout out to one of the bar staff Selandia who every day greeted us with a smile and hug she really looked after us. The food was fantastic fantastic but it was a shame that Toro was closed at the time of our stay however Fred organised a special wedding treat and got the Toro chef’s to create a Toro night in the italian restaurant. i can only say a big thank you to you all from my family and myself

Gadget L

THANK YOU!!

Reviewed 4 october, 2022

Ricardo sanchez!! What a guy from customer relations!! He was a great help and nothing was ever a bother he helped down to minor thing such as locating things around the hotel!! One of the best customer services i have ever received from any hotel around the world!! He is a asset to the hard rock and these are the types of staff they need to keep customers happy!! Also a big thanks to Jose from customer relations (assistant manager) and Christian waiter from the main market restaurant without these guys our holiday wouldnt of been what it was big up you guys and thank you once again.

Jessnazife

BEST HOLIDAY EVER!!!

Reviewed 4 october, 2022

The best experience ever had good customer service ever!!! All thanks to Ricardo Sanchez in customer relations he was so helpful with my excursions and service 10/10. The hotel food was good definitely worth the money and the money is definitely worth it. Especially Jose Ramos customer relations assistant manager help me too these guys were really helpful. I recommend anyone from abroad to ask for these guys in the hotel when they come over. They deserved a promotion for their hard work they went above and beyond for me soo many times and for other people is well!!

Realmadrid55

Mr Bediz Hassan

Reviewed 4 october, 2022

The people working at the hotel are amazing and so friendly. Nothing is too much for them to do. Everywhere is clean especially the toilets and the food is great once you get used to the different ways of cooking.

bedizh