Hotel Riu Palace Punta Cana

Starting at

$ 94

TripAdvisor Review

Based on 1811 review

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Situated on a breathtaking white sandy beach in Punta Cana, this hotel with its 612 rooms is ready to welcome guests to an all-inclusive experience like no other, allowing guests to enjoy their stay more and get to know what this enchanting country is all about. Scuba lessons in the pool or a workou...

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Property Info

Situated on a breathtaking white sandy beach in Punta Cana, this hotel with its 612 rooms is ready to welcome guests to an all-inclusive experience like no other, allowing guests to enjoy their stay more and get to know what this enchanting country is all about. Scuba lessons in the pool or a workout in the gym or one of the four tennis courts are some of the options available for guests' entertainment. Standard amenities include a hydro-massage hot tub, satellite TV and a patio, or terrace. Kids' Club, with supervised activities will guarantee the children are never bored.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Steam room
several
Elevator
Stores
Beauty Salon
Pool and wellness facilities
.
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesFast check-inCoffee / tea in common areasMeal service changed to increase securityArcade / table gamesThe use of a mask is mandatory in the establishmentSmoking areasIn-room accessibilityBabysitting or childcare (surcharge)Support for excursions / ticket purchaseParty roomElectrostatic spraying used in disinfectionMultilingual teamQuick checkoutFree breakfastSpa treatment roomsPool or snooker tableWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shopDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourYou can experience a safari adventure. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an indoor pool and a spa tub, a lucky night at the casino isRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness centeTreat yourself with massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, which include 2 spa tubs, outdoor tennis courts, and a health club. Additional amenitRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, aAfter a day on the slopes, enjoy recreational amenities including outdoor tennis courts and a sauna. Additional features at this aparthotel include complimentary wireless Internet access, tour/ticket

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1188

  • Very Good

    332

  • Good

    155

  • Reasonable

    69

  • Bad

    67

Travelers profile
  • Business

    4

  • Couples

    449

  • Solo travel

    35

  • Family

    795

  • Friends getaway

    197

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Don't waste your time

Reviewed 1 december, 2021

I am currently staying at Riu Palace Punta Cana...I can't wait to leave. The food is horrible, majority of the staff are rude. They make you feel like a burden. We were sent here from the Riu Palace Macao after they messed up our reservation. That hotel is even worse. More detailed review of both resorts coming soon!!!!! I've traveled to DR many times but this is the first and LAST time I will be visiting the RIU brand resorts.

E151720

Nice stay

Reviewed 30 november, 2021

Nice hotel, Great staff. Rubiella at the buffet was helpful, friendly. Plusses: grounds are great, rooms well appointed, staff. Negatives: smaller restaurants are impersonal, cold and gives you the why am I hear feeling. Buffet is good, steakhouse good. Drinks are watered down.

brynulf

Great staff!

Reviewed 29 november, 2021

The highlight of this resort is definitely the staff. Almost everyone we dealt with was helpful, fun, and added to our positive experience. The resort itself is quite nice visually, and it's a plus to have the larger Riu property to roam as well. There is a water park at the other end of the property that is fun for a few hours, although it's a bit of a walk. The food is a bit hit or miss. Some of the theme restaurants were quite good, while some we definitely had no interest in going back to for a second time. The buffet is a good spot for breakfast and has the usual stations (omelettes, sandwiches) that you would expect. We tried both lunch buffet locations and they were good as well. Although again, some of the food is hit or miss in the buffets too. The beach and pools are kept in great shape and the vendors on the beach are not very pushy. The servers in the pool area are great, although it can be a bit hard to get a drink when it is busy. All of the less busy bars are located closer to the lobby, so you either have to wait for service by the pool or make the long walk back towards that area. For the price, it is hard to complain about anything at this hotel. We felt like we got great value and had no regrets going here. It did not seem like tipping was very common among the Euro crowd, so when we tipped even a small amount, we got fantastic service. Staff who went above and beyond for us during our stay were Victor in the Sports Bar, Ariel by the pool, and Willy in the buffet area. Also, the manager who got a stream of F1 going in the Sports Bar deserves a shoutout as well.

cook9220

Great hotel but some serious lack of security

Reviewed 28 november, 2021

Overall it's a lovely hotel and the food is excellent but the reason I have given two stars is it feels very unsafe and was told if I complain about the issues I have found I would be asked to leave the hotel. If you want to come here you need to be aware that they will not be wiling to assist you and will fob you off. I was told Riu have a reputation to defend but have seen drug taking, selling and am shocked at how blasie they are about it.

Roland J

Service

Reviewed 26 november, 2021

Sandy was amazing he take care of our group, he really make us feel like we are a guess to is home, him and his group did a good job of taking care of all of us the food wasn’t that good but the way they take care of us we will definitely come back next year

1lidyr