Impressive Resort & Spa Punta Cana

TripAdvisor Review

Based on 2325 review

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It is the ideal resort to enjoy a privileged and comfortable environment in the pleasant tropical climate of the Caribbean.

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Availability

Select the date of your trip

TVP – Tropical View

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 1 years

Immediate booking

PLV – Pool View

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 1 years

Immediate booking

OCV – Ocean View

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 1 years

Immediate booking

Property Info

It is the ideal resort to enjoy a privileged and comfortable environment in the pleasant tropical climate of the Caribbean.

Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Accepts major credit cardsATM
Common areas
Playroom
Reception services
24 hour reception
Food & Beverage
PubrestaurantPublic RestaurantBuffet RestaurantCocktail Services
Transport options
Pool BarParking
Pool and wellness facilities
Outdoor PoolFree fitness centerDirect beach access
Cleaning / Laundry Services
Daily maid service
Stores
Gift Shop

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1315

  • Very Good

    398

  • Good

    237

  • Reasonable

    172

  • Bad

    204

Travelers profile
  • Business

    7

  • Couples

    669

  • Solo travel

    41

  • Family

    747

  • Friends getaway

    455

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Changes Need To Be Made

Reviewed 26 november, 2021

I don't know where to really begin. We waited almost an hour to check in. No welcome package unless you agree to give them your credit card and listen to them sell you on other destinations I believe for such a great price. Needless to say we declined. Overcrowding on weekends with with the locals coming in cheap. Food was bland. Best place to eat there is their 24 hour pizza and their japanese style restaurant with no menu. Fried rice, chicken, small pieces of fish and real beef which was finally nice to see. Beach was full of seaweed they finally cleaned up near the end of the trip mid day. Not sure why this couldn't be done at night. Online pictures definitely don't tell the real story. Non stop locals selling you everything under the sun. Most do not understand the word no. We left the beach due to being hounded constantly. There needs to be a designated area they can sell their merchandise. Not right in front of the main buffet area or on the walkways back to your room. Alcoholic drinks were good, pools were nice, most of the staff were friendly. The lack of food selection was probably the biggest disappointment. Rarely any seafood and if you want lobster you must pay another $60-70 pp. Our rep told us to get our pcr covid test between 8am-1pm we showed up late morning and the tests had already been picked up. Please people if you go here, get your swab first thing or you will be paying a taxi another $30 to take your tests. It's sad that we told ourselves we will never go back to the Dominican. Please Impressive do better. We were not the only ones complaining coming back home from this resort. People want to come and relax, not to experience high pressure sales.

O6773LSshaunl

Long week

Reviewed 26 november, 2021

My second trip to the Dominican and it was a long week. I don't travel well to begin with, but when I hit "road blocks" every day I'm less impressed. Where do I start, room assignment on the 3rd flr, I use a scooter for mobility assist, took 2 days to get face clothes, first restaurant dinner wasn't pleasant, went the buffet afterward, tv reception was second rate. I wouldn't brag about the drinks. I was able to relax in the pool, thankfully. They use coke products.............no diet coke to be found. Maid service brought 3 pillow we didn't ask for. The conceirge at time was less than helpfull. Just a quick version of my personal experience, there was more, as I said it was my second try, I won't be back. My first trip was another resort, nicer room, more relaxing but by day 3 I was counting the days til we leave. The sad part was that it was our 35th wedding anniversary.

toomanybumps

Honeymoon

Reviewed 16 november, 2021

Very nice staff, very friendly, is worth going there 🌴🌞 Animation team excelent, Chavely is amazing Karaoke night was very funny The salsa dance class is soooo goood The step aerobic class was pretty nice The food is very good, but the drinks are much better ☺️☺️

674m_d_linaa

1 week all inclusive!

Reviewed 14 november, 2021

Great resort, the gym is amazing with great facilities! Angel is a great manager in the gym ! Please do come here it's a great place to enjoy the sun, the beach, and the instructors are great. Nice place to train throughout the week ;)

113jeanfrancoisc

Meh...

Reviewed 13 november, 2021

Unimpressive here as well. We are CURRENTLY here at the resort in the "premium " section and it's not that great of a resort. We have been to many and I think this is near the bottom. Although you do get what you pay for and this was a deal I as well as the folks we are travelling with all agree that we wished we would have spent more for a better resort. Between beds sloping. Running out of food and booze constantly. And VERY unorganized it has prompted me to give a review. We are here for 20 year anniversary which I emailed the resort ahead of time and nothing. Not even an acknowledged response. Even when here. We were offered a dinner on the beach after the fact but too little too late. Doesn't make up for the crappy time here. Not all bad as we have good friends around us and you have to make the most of it. PM me if you want some honest answers but in all I won't be coming back. As for the standard response from management? The cut and paste answers don't cut it. And quite a few reviews are from staff themselves on guests phones. Happened to my wife.

stevebQ505YD