Riu bambu

Starting at

$ 111

TripAdvisor Review

Based on 2488 review

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The comfortable, family-friendly Club Hotel Riu Bambu enjoys a wonderful location directly on the Playa de Arena Gorda beach, surrounded by coconut palm trees and overlooking the turquoise waters of the Caribbean Sea. It features several excellent dining options, a pool landscape, a fantastic spa ar...

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Property Info

The comfortable, family-friendly Club Hotel Riu Bambu enjoys a wonderful location directly on the Playa de Arena Gorda beach, surrounded by coconut palm trees and overlooking the turquoise waters of the Caribbean Sea. It features several excellent dining options, a pool landscape, a fantastic spa area and various sports facilities. Punta Cana International Airport is about 30 km away.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Stores
Beauty Salon
Pool and wellness facilities
.
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsTemperature measurement available to customersWheelchair access - noEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesCoffee / tea in common areasMeal service changed to increase securityThe use of a mask is mandatory in the establishmentIn-room accessibilityBabysitting or childcare (surcharge)Support for excursions / ticket purchaseElectrostatic spraying used in disinfectionHealth clubFree breakfastSpa treatment roomsPool or snooker tableTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Don't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities including a nightclub and a fitness center. Additional amenities at this hotel include complimentary wireless InterneTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliYou can experience a safari adventure. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden.24-hour business centerMake a splash in one of the 2 indoor and 9 outdoor swimming pools and enjoy other recreational amenities, which include a sauna. Additional amenities at this resort include complimentary wireless IntePamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. AdPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aEnjoy a range of recreational amenities, including a complimentary water park, an outdoor pool, and an indoor pool. Additional amenities at this holiday park include complimentary wireless Internet acRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, aSauna

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    856

  • Very Good

    700

  • Good

    398

  • Reasonable

    206

  • Bad

    329

Travelers profile
  • Business

    9

  • Couples

    715

  • Solo travel

    42

  • Family

    1066

  • Friends getaway

    262

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

E Worst service ever

Reviewed 1 december, 2021

I went to this hotel with my family and I regretted Service there was so bad, poor food When I did my check-in there was an employee called Elvin, he was so impolite I’ll never come back to this hotel

398morenat

The best holidays!

Reviewed 24 november, 2021

It was really nice holidays. Hotel Riu Bambu its amazing, everywhere was so clean, food was delicious (drinks also :) ) service/waitress was excellent. I am really enjoy this time in this amazing place. Everyone should go there :)

Gregorygregory73

Over rated hotel!

Reviewed 19 november, 2021

Very good location, beach and pools. Outdated rooms for 5* hotel. No minibar provided in the room and phone line was out of order for 2 weeks stay... Several times we complained to front desk and it was just wasting of time! No daily drinking water supply to the room for most of our stay. We had to go to front desk pretty much every day to bring ourselves drinking water. We also talked to the responsible manager about it, but it did not make any difference... A cleaning lady was doing her job very well. A guy for towel exchange at the pool (did not have a name tag) was ignorant, mostly texting or talking on the phone. He refused to exchange our towels one day at 4pm with explanation:" the day is almost over"... The staff in the restaurants were OK and friendly, especially Carmen and Noah. We would like to come back to Punta Cana, bat definitely different hotel...

rfreferi

Compliments

Reviewed 17 november, 2021

Place was heavenly. Wilkin and Esteban in restaurant, Santuna in Shuttle area, Elvin in Front Desk. These persons ought to be commended for they gave the best service which made my stay most memorable. We encountered a few difficulties, but the above persons went above and beyond to make sure everything was taken care of. Thank you all again and again. We're planning to return some day.

Mitsy B

veru bad experience, avoid this resort if possible

Reviewed 13 november, 2021

I book this resort again confident that RIU quality is the same everywhere , specially when i red that it was renovated a few years ago. Well the reality was totally different and started when we arrived. The room we booked was the "deluxe version" with king size bed. I asked the receptionwhen i took the room if the room is with king size bed, answer was yes, sure. We carry out luggage by our self to the room( and Riu Bambu is a very large resort) and we received a double bed room. We went back to reception and start making noise and they have offered us another room.But again we had to carry our luggage within the resort. I will try to shortem the story, why you should avoid this resort: - rooms are not maintaned, everything looks degradated(furniture, shower, bed, doors etc) - the personnel is very unfriendly and unpolite as soon you start asking questions or have complaints. The way we managed to not destroy our vacantion is to ask an upgrade to another Riu resort(Palace Punta Cana in our case). We did this second day we arrived, but i had to waiste hald of my vacantion time to argue with Riu Bambu staff to ask for our upgrade to Palace. They were only looking for reason not to do it: is weekend and is not possible, we cannot do it because is the reservation department decision etc. Bottom line we had to go to Riu Palace Punta Cana customer service(many thanks to Alba) and ask them to support. It was done in 5 minutes and around 14:00 second day of our vacantion we were moved to Riu Palace Punta Cana. I am writing this review for all the people which want to get the quality for what you had pay. I will rate this with indulgence as a 2 star European equivalent. I will write a separate review for Riu Palace Punta Cana.

722mihaitab