Enjoy Punta Del Este Resort & Cassino

TripAdvisor Review

Based on 2903 review

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The Resort has 294 rooms including 41 luxurious suites. Part of them recently remodeled, guided by a bold and contemporary look, committed to strengthening the building with a refined landscape and natural environment, as well as the recovery of the uniqueness of space, establishing shades of integr...

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Quarto Standard – Bay Room

Offers air conditioning, cable TV, minibar and private balcony with panoramic views of the beach. It has 2 Queen beds or 1 King bed....

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 8 years

Immediate booking

Quarto Vip – Club Room

Offers air conditioning, cable TV, minibar and private balcony. Located on the highest floors, it features a private balcony with panoramic ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 8 years

Immediate booking

Suite Júnior

Offers air conditioning, cable TV, minibar and private balcony. Features a balcony with a view. It has 1 king bed....

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 8 years

Immediate booking

Quarto Standard - Deluxe Room

Offers air conditioning, cable TV, minibar and private balcony with panoramic views of the beach. It has 2 Queen beds or 1 King bed....

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 8 years

Immediate booking

Property Info

The Resort has 294 rooms including 41 luxurious suites. Part of them recently remodeled, guided by a bold and contemporary look, committed to strengthening the building with a refined landscape and natural environment, as well as the recovery of the uniqueness of space, establishing shades of integration between its different sectors.

Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
Nanny
Reception services
Services / Luggage StorageExchange24 hour reception
Cot available on requestRooms for the disabledAccepts major credit cardsGymnasiumJacuzziPlayground
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
Accommodation
24-hour room service
Food & Beverage
Pubrestaurant24-hour room service
Transport options
Pool BarBicycle rentalParkingValet Parking
Pool and wellness facilities
PoolBabysitting on RequestMassage ServiceSPA
Activities
Pool Table
Business Facilities / Facilities
Meeting RoomsSteam roomBusiness Center
several
ElevatorFree WifiWheelchair Accessibility
Stores
Gift ShopHair stylistBeauty Salon

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1461

  • Very Good

    936

  • Good

    325

  • Reasonable

    110

  • Bad

    71

Travelers profile
  • Business

    268

  • Couples

    1006

  • Solo travel

    77

  • Family

    830

  • Friends getaway

    454

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Rip off

Reviewed 14 march, 2021

I made reservations with two weeks notice and talk to the hotel in advance. They knew I was coming from California. There was nothing on the web site stating that you needed a negative Covid test. The website showed the pool, spas, breakfast buffet and other services. When I arrived I checked in and went to my room. Three hours later they called me to the room and asked me for a recent negative covid test result. I had shown in immigration my negative test and I had already done the required quarantine. I told them so and they told me that I COULD NOT LEAVE MY ROOM UNTIL I COULD SHOW THEM A NEGATIVE RESULT. Ridiculous since if I could not leave the room I could not test. I was very upset and no manager was available. So I was forced to eat in the room where I pay $40 US dollars for a sandwich. I told them they could not keep me prisoner. So the next day I was ESCORTED OUT THROUGH THE BACK DOOR, LITERALLY!!! I did not get a statement and I was told orally that I was going to be reimbursed for the three paid nights. Afterwards I tried for SEVERAL DAYS to communicate with the hotel to see about my reimbursement and NO ONE WAS EVEN ANSWERING THE PHONES!!! This happened on December 11th 2020 and to this day I did not get my money back, not even for the 2 days I DID NOT STAY IN THE HOTEL. They are thieves!!!!! The service was lower than unacceptable!!!! Worse place ever!!!!

orquideaw

Great Stay Highly Recommend.

Reviewed 26 february, 2020

Beautiful Location with pool overlooking the beach. Staff here were amazing. The Waitresses were beautiful and friendly. Juncal was especially friendly and went the extra mile to make sure our stay was enjoyable.

wizzardofodds

Perfect. The name speaks for itself

Reviewed 19 february, 2020

Short and sweet: this is a wonderful hotel. Generous pours of wine, good service overall, nice ambience. The casino terrace has a gorgeous view of the beach especially at sunset hours. The location could not be better. There are many restaurants at the hotel: sushi and buffet (a little overpriced for the food selection). If you appreciate good food especially meat you can find a better place to have dinner for the price. For the most part you can’t go wrong with this hotel.

lolitacordin

Outstanding, but....

Reviewed 2 february, 2020

A real five stars hotel and resort, outstanding facility, spacious rooms, good restaurants with a large variety of choices. Personnel is kind and competent, beautiful pool with all the services you may require, and if you want to take a chance, you may go to a sparkling casino. BUT breakfast was a nightmare: either you enter at nine o'clock or you have to wait in a queue for half an hour, standing in the crowd in front of the door and when you are in, you may happen to wait for the trays to be replenished. The following morning we managed to be early enough!! The following morning we managed to be early enough!!

653vincenzoc

Didn’t meet my expectations

Reviewed 12 january, 2020

Our room hadn’t been renovated since the 1980s and you can definitely tell. The carpet was wrinkled, the bathroom was really old looking, the tub would not drain properly, and to top it off the minibar cabinet was hanging off its hinges. The air conditioner was not working well either. Also, you would think that the hotel would have cabs lined up but they don’t; we waited 45 mins for a taxis. Really disappointing considering the price. The indoor pool was really nice and the location of the hotel was great.

Dhruzilla