Grand Times Hotel
More details
15
Suíte presidencial, 1 cama King
Max. 2 adults and 1 child
12
Quarto solteiro executivo, 1 cama King
Max. 2 adults and 1 child
8
Quarto conforto, 2 camas Queen
Max. 4 adults and 3 children
6
Suíte premier, 1 cama King
Max. 2 adults and 1 child
8
Quarto conforto, 1 cama Queen
Max. 2 adults and 1 child
Property Info
Check-out ends at: 11:00
5100, Boulevard des Galeries - Québec City, Quebec - Canada - G2K v2M1
Property Amenities
Check-out ends at: 11:00
Guest rating
TripAdvisor
Travelers rating
Excellent
103
Very Good
187
Good
61
Reasonable
33
Bad
25
Travelers profile
Business
74
Couples
122
Solo travel
10
Family
145
Friends getaway
22
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Grand times at the Grand Times
Reviewed 31 december, 2022
Overall nice hotel! 1) Room is small and dark but clean and comfortable. There was NO coffee machine in the room. We got joining rooms which was super great! The rooms are so hot we needed to put a/c. Was not a big issue. 2) Pool was out of service despite having called to confirm it would be operational. 3) Breakfast was part of our package, it included boiled eggs, toast, bagel, cereal, creton, with coffee, tea, and juice. It was perfectly fine for our group. 4) Customer service was fantastic. Everyone was really nice and helpful. 5) Lobby is great. We hung out with the kids and it was very accompanying. 6) There is a huge mall with rides for kids of different ages across the street. Aquarium is under 15 minutes away. I'd definitely stay again.
Cinzia1983
Very bad experience
Reviewed 6 march, 2022
Worst stay and service I ever had in hotel. Everything is good until you see or use what matters the most. Not clean, rooms are tiny, beds are not comfortable and no fans in the bathrooms. Decoration is from the 90s, dark and poor maintenance. 1 Elevator in the hotel and was not working for a whole day when the room was at the 4th floor. Indoor pool not heated because of missing parts. Breakfast is a joke and good luck to find a seat. Overall the hotel is very noisy. Charged for extra fees for the ‘baby park’ something that never been told about while booking or mentioned in the confirmation, I don’t recall I saw such a fees in any other hotel. On top of that very unprofessional staff, to be precise, the head of the reception, a lady who does mostly everything, was very not nice. Advice: review the amount the hotel withdrawals after checkin because I was charged a higher rate and they had to fix it. Actually my true advice: avoid this hotel if you can
johnbJ9014NN
Nice hotel but can do a lot more better
Reviewed 30 november, 2019
I stayed at this Hotel and I am a little disappointed, I had an executive sweet, and everything was OK except an unfinished ceiling. Disappointed of the breakfast, they claim is a continental breakfast but is far from it, breakfast area is two small it does not have much to chose from, does not have any hot items, has no eggs except hard boiled ones, no sausage of any kind, no waffle maker,it has good fresh fruit and juices . Coffee pot is two small only one that empties with the first 10 people, no decaf
ValentinN99
GREAT CITY GREAT PEOPLE
Reviewed 16 november, 2019
I loved the location across from the shopping mall with bus stop. It made for a nice short walk. It was a nice, close place to grab a quick bite at their food court. I'm glad there were Canadian and American choices for shopping and eating. I loved upper Quebec. The old world charm, history, architecture. I found the people at our hotel above and beyond. They were extremely helpful with arranging buses numbers, taxis, tour arrangements. They were always eager to speak English when requested and respectfully obliged. (Although, realizing I was in their country, I asked in French and thanked them in French with my limited skill out of mutual respect) I found ship owners to be pleasant, helpful and appreciative. I would go back to this city in a heartbeat. The view over the St. Lawrence seaway from upper Quebec was Beautiful.
CINDY T
Good location
Reviewed 14 november, 2019
I've stayed at this hotel for an event. This hotel is located accross a shopping Mall and there's a few restaurants nearby. It is an easy access by car and around a 15-20 minutes drive to the old city or the waterfalls. The rooms were nice and up to date but I found the walls in the rooms was a bit gloomy. The bed was comfortable. The breakfast was pretty basic. This hotel has indoor pool and a small gym which were pretty decent. The staff at the reception was fine. Overall the price was good and it's location also decent.
bobgianna