Courtyard Quebec City

Starting at

$ 100

TripAdvisor Review

Based on 262 review

See all

Set yourself up for success at Courtyard Quebec City, which debuted in mid-2016. Strategically located in Canada's blooming Lebourgneuf district, the hotel is convenient to major highways, Videotron Centre and Old Quebec, home to fine dining, popular shops and charming walkways. Event planners can h...

More details

Availability

Select the date of your trip

Property Info

Set yourself up for success at Courtyard Quebec City, which debuted in mid-2016. Strategically located in Canada's blooming Lebourgneuf district, the hotel is convenient to major highways, Videotron Centre and Old Quebec, home to fine dining, popular shops and charming walkways. Event planners can host productive meetings or vibrant celebrations in state-of-the-art meeting space with high-tech AV equipment and delicious catering options. After an action- packed day of work or play, retreat to our contemporary accommodations featuring complimentary Wi-Fi, ergonomic workstations and Smart TVs wi...

More details
Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
PoolIndoor pool
several
Elevator
Reception services
ConciergeLuggage storage
No rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningNon-smoking establishmentHand sanitizing gel is provided to guestsLaundry24 hour receptionFree wireless internetDry cleaning / laundry servicesWheelchair access (there may be some limitations)Fast check-inCoffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseSwimming pool with wheelchair accessIlluminated path to the entranceMultilingual teamQuick checkoutBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTreat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a seasonal outdoor pool and bicycles to rent. This hotel also features complBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Free self parkingTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Take time to pamper yourself with a visit to the full-service spa.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iAfter a day on the slopes, relax in one of the 2 spa tubs. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and ski storage. The ski shuttle (surcWhile the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or an outdoor tennis court. This hotel also features complimentary wirWhile the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or an outdoor tennis court. This hotel also features complimentary wirEnjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a televisioTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    123

  • Very Good

    90

  • Good

    22

  • Reasonable

    11

  • Bad

    16

Travelers profile
  • Business

    55

  • Couples

    87

  • Solo travel

    5

  • Family

    83

  • Friends getaway

    10

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

No heat, thermostats can’t be controlled from the roomm

Reviewed 22 november, 2021

This is my second time staying here for work. The thermostats don’t work in the room and you have to call the front desk to get the heat adjusted and then it takes a long time. I should be able to control my own comforts from the room period. This needs to be fixed or I won’t be back.

mc686

Mouldy Bathrooms - poor service

Reviewed 16 september, 2021

Courtyard by Marriott Quebec City 900 Des Rocailles, Quebec City, Quebec G2J 1A5 Hotel Ali Al-Husainy 32 points 17 hours ago 1)There was black mould in the the bathroom of room 511, and I have videos/photos, and I also told about it at the front office while checking out. But the person checking me out was not at all empathetic about it. I requested to let me talk to the manager, to which I was told that they are busy. 2) I requested for the connected rooms while making reservation, which they agreed to at that time. At the check-in when I request to give me connected rooms, as I was traveling with family, I was told that the connected rooms are for "handicap" people and they are holding them and cannot give them to me. This was rather surprising, that I always believed, and requested the hotels, whether Marriott or not to provide the connected rooms when traveling with family, and I was never told that these are for handicap people. 2) At the check-in I was told that the housekeeping would only be done in three days. When it was not done in three days, I called the house keeping around noon, to have the cleaning of both the rooms done. The person who responded to my call, told me that he would check if the staff is available. When I told him, that it was to be done the previous day, he exclaimed, hasnt it done yesterday? To which I told him that it wasn't, and then he said that he would arrange for the rooms to be cleaned. I also told him that there was mould in the bathroom, so it NEEDs to be cleaned. But NO CLEANING was done even on that day. 3) ) There was no water provided in the rooms. 4) My children in the other room, needed to convert the sofa into bed, and when they called, it was told to them that they should do it themselves as there is no staff. 6) Rooms were not provided with dental kit, body washes, hair conditioners and body lotions. Shampoos and soaps were provided only for 1 day. When we requested for the supplies to be replenished, we were told to come to the front office and collect the things. 7) When I tried to address the matter with the management, but the management was not at all interested in any resolution, they just offered 10,000 bonvoy points and pin the responsibility on me on the pretext that I did not bring it to the attention of any manager.

aliaV3426BB

Bedsheets smelled like perfume / Shower only has hot water

Reviewed 1 september, 2021

Bed sheet on the first night smelled like it has strong fruity perfume/lotion. I ended up smelling all the beddings and wasn't sure if it was changed. I noticed the way the bedsheet was folded when we first got the room was a bit off (It was not folded properly) but I disregarded it as I know it is a new hotel so it should be clean. Because it was late at night, the person at reception didn't know if there were extra sheets. We went down to get the sheets and when we came up, it was for a Double bed and we have a King bed even if we already called before going down. Good thing we asked for extra blanket so we ended up just using that for the bedsheet. So we ended up changing all the sheets ourselves on our first night. Not want I expected when paying good money for accommodation. Another thing was the shower. It only has hot water, it was so hot I couldn't wash my hair and face properly. We always stay at Marriott hotels but this one was really disappointing. Also, when we checked out, the receptionist didn't bother to ask how our stay was. It was exactly the opposite in Montreal where we just came and stayed at a Marriott hotel too.

malouh310

New hotel, spacious room, water too hot, beddings had strong scent/perfume, away from the city, service needs impro veme

Reviewed 24 august, 2021

We chose this hotel coz it was fairly new and rooms are spacious, other than that, there is nothing else to shout about. We stayed for two nights with two rooms. The king bed we are on looked ok at first but when we were about to sleep, we noticed that the sheets were a bit undone or not set up properly. Then, when we went under the sheets, it smelled of strong perfume/scent which is not my wife’s or mine as we weren’t wearing any perfume. Looks like it wasn’t changed! We called and ask for a replacement which we picked up in the lobby. We told front desk that we are in a king room so she would know that we need king size beddings. Well, when we got to our room, the sheets were for double! We called and she said, that is the only one they have and they can only attend to it the following morning. We went out to see the city and when we came back, we noticed that someone went in but the beddings weren’t changed. There was also issue in the shower as it only spit out hot, hotter and boiling hot water! We have to go to the other room and ask if we can have shower there! Service was really bad aside from front desk agents at night hardly speak english. She couldn’t understand us! Take note that this hotel is a bit far from the city.

zoi0715

Pleasant Hotel

Reviewed 8 august, 2021

Quiet, clean hotel, free parking, good location near restaurants and stores. Friendly staff at front desk. It would help if they informed guests of what to do since the room doesn't get cleaned during your stay due to covid. For example, leave dirty towels /garbage bin outside room, reserve pool in advance, etc. There was mold all along our shower curtain. The hallways could be cleaner...the carpets looked like they hadn't been vacuumed in a while.

Maritimes