Based on 229 review
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Located in the heart of the Coachella Valley, surrounded by the beauty of the desert mountains, our Holiday Inn Express & Suites in Rancho Mirage, is the prime location for your travel destination. Start each morning at the hotel with our Complimentary Hot Breakfast Buffet offering pancakes, eggs, sausage, biscuits n gravy, hot cinnamon rolls, and so much more. Soak up the year round sunshine by taking a dip in our outdoor pool and whirlpool and feel free to use our complimentary grill while you are out there. Our friendly and helpful staff is available to assist in making sure you have the be...More details
Check-out ends at: 11:00
Reviewed 11 july, 2021
Nice hotel with a couple of issues. The air conditioning unit blows directly on the reading chair on the right side of the bed. There is no way to adjust it. There are up/down temperature control buttons on the air conditioner, but they did not work. I did not discover until the next day that the control to adjust the temperature is on one of the walls. I wish I had known that as it was quite cold in the room. The reading lamp in my room had a burnt out bulb. The blackout curtains are quite effective. The complementary breakfast was adequate and they are serving some hot items such as scrambled eggs and sausages. Staff is very nice and helpful, especially the gentleman at the front desk in the evening and the guy who served breakfast on July 10..
Reviewed 14 june, 2021
We made a last minute decision to extend our stay in the Palm Springs area for a day and this hotel came handy. The hotel was neat and all COVID restrictions were adhered to. The check in process was very smooth. The front desk honored our reward status and easily gave us an early check in. Despite the pandemics challenges, the cold breakfast provided had many options. We definitely stay here again. The hotel is very close to many eateries and recreational facilities in the Rancho Mirage area.
Johnny Saved the Visit
Reviewed 19 march, 2021
Great location is a short walk to "The River" shopping complex (stores, movie theater and plenty of restaurants). Also close to El Paseo and stores on Route 111. Pool is closed due to COVID. I did notice it is VERY small. Not many pool chairs either. We were initially given a dreary room. Shade was torn and in down position. Couldn't even get it up. How can they assign a room like that? Went to desk and complained. Got a new room thanks to Johnny!!!! New room was satisfactory although had to call about how to use TV...channel / remote all screwed up. Once again Johnny saved the day and told me over phone how to work it to get channels! Bed comfortable. Lots of room. Shower stall only (no tub). Bag breakfast was nice ("Egg McMuffin" given to heat in microwave. Greek Yogurt. Blue berry muffin. Cereal. Water bottle. Attendant at desk handing them out was GREAT too. Wonderful, cheery personality. Convenience and the staff would make me go back. Many better accommodations in Rancho Mirage if looking for a long stay with pool.
Absolutely the worst !!
Reviewed 24 october, 2020
This place is the worst ever !!! They have the most disrespectful front desk Ive ever encountered in any Holiday Inn. Not only that but they have all doors except main entrance on alarms and they want everyone to go in and out of the one entrance even if you are parked near the end it's only one exit entrance . Prison camp !!!! The front desk accused me of having too many people. Over when I had one guest to the room . They called my room saying it was traffic and not that kind of resort. . It was COMPLETELY unwarranted and made up in their delusional head !!! Crazy and then Instead of addressing the issue when I checked out of the resort the manager hid in their office instead of having any resolve what so ever ...DONT GO HERE THEY ARE RUDE AND NOT WORTH IT
Clean, Modern and Updated
Reviewed 14 february, 2020
Very nice Hotel. Plenty of free parking. Close walk to many great restaurants (Cheesecake Factory tops the list). Looks to be updated recently with very clean rooms. Beds, linens, and towels nice quality Staff was very nice (Johnny,who checked us in & out, was especially helpful and very personable). This will be our top pick if we stay in this area again.