Pullman San Francisco Bay

Starting at

$ 190

TripAdvisor Review

Based on 1960 review

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Welcome to Grand Bay Hotel San Francisco, a prime destination for business travelers and tourists alike. The property stands on the shores of a tranquil lagoon, and its beauty inspires a refreshing ambience in every space- from the lobby and Scroll Bar Waterside Kitchen to each spacious room and sui...

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Property Info

Welcome to Grand Bay Hotel San Francisco, a prime destination for business travelers and tourists alike. The property stands on the shores of a tranquil lagoon, and its beauty inspires a refreshing ambience in every space- from the lobby and Scroll Bar Waterside Kitchen to each spacious room and suite. For business or leisure, impeccable service and thoughtful amenities make every stay a success.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    874

  • Very Good

    600

  • Good

    271

  • Reasonable

    129

  • Bad

    86

Travelers profile
  • Business

    853

  • Couples

    409

  • Solo travel

    136

  • Family

    348

  • Friends getaway

    98

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Utopian

Reviewed 13 september, 2021

Last night just around sunset I went down to the lobby it was filled with Singapore airlines flight attendants about to depart back to Singapore. They were all smartly dressed in their uniforms, about to take their charter bus to SFO. It made me think how appropriate this hotel is for Singaporean visitors. The rooms are comfortable, beds are amazing, it’s quiet, luxurious and safe. Unlike nearly everywhere else on the bayshore, there’s nary a homeless to be seen in this corporate park environment. Other than the boardwalk bird poop, the entire area is immaculately manicured. So if you wish to visit San Francisco but fear its gritty sides, and want a modern safe place to spend the night, this Pullman is your bet. Rooms are not as inexpensive as they were a year ago at the height of the pandemic lockdown, but now all amenities are available like the pool, gym, and restaurant. It’s a great value compared to the all the other hotels along US101 or CA82 in this area, which might cost a little less but are right on the freeway and all that entails. Don’t forget to upgrade to a view room. They are usually just a little more than the standard rooms. Bird watchers should ask for lagoon view. The local geese like it here so much they have given up on migrating! It’s about a half mile sidewalk stroll to the local strip mall with a modern supermarket and several decent restaurants. Downtown San Carlos and Belmont are a 5 minute Lyft away. Both little cities have lots of great restaurants and some boutique shops. Catch a Cal Train from the stations on El Camino and you’re in downtown SF in 30 minutes or so . Or pay the nearly $30/night parking fee. Forgot to mention that the service here is also impeccable.

Marc B

Bad service and unclean room

Reviewed 29 august, 2021

It's always disheartening to see when specific attention have not been looked into when hotel staff cleans the room. Customers are always weary about cleanliness especially during such pandemic. And to see unclean or suspicious objects on the sofa just makes it worse. It leaves questions about how serious was cleaning conducted. While hotel staff interactions have been limited, on checking in staff set the tone of the upcoming stay. Unfortunately 'thank yous' and 'your welcome' was missing from this bunch. Perhaps they were busy. But coupled with an unfriendly look does not help.

Faizanhussain

Clean and Comfortable

Reviewed 3 august, 2021

Easy and quick check in. Carpet looks new in hallways. Bed and pillows supper comfortable- had a great sleep. Towels are thick and magnifying mirror a perk. Nice view and running trail. Pool looked inviting but didn’t have time to use. Paid $247 for 2 nights.

kpocampo

Service on a personal level

Reviewed 1 august, 2021

Although my husband I were surprised that we were going to be charged $28 per night just to put our car is a hugely empty garage, and let them know it was ridiculous, they surprised us again and accommodated our 2-week stay with great service. All the staff went above and beyond to assure our stay was pleasant. I think any charge for garaging a car in this town is silly. If we were in LA or SFO where parking is a premium I might understand that. Their gym is a big plus, room service, pool, and a beautiful view.

G9589NRmarl

Terrific Service

Reviewed 19 july, 2021

We stayed overnight in one of the spacious suites overlooking the pretty lagoon. Everything was clean and welcoming. Shortly after checking in a maid knocked to make sure everything was in order. Breakfast ordered in our room was amazingly fast and hot and delicious! Justin took great care of us from the first moment we arrived, giving us a great room, checking to make sure our needs were totally met and that we were happy with our room. A wonderful experience we plan to repeat in the next few weeks.

Anglophile13