Based on 173 review
Select the date of your trip
Sonesta Es Suites features an outdoor pool and a tennis court, and is located 14 miles from central Dallas off I-75. Every suite in the hotel includes a fully-equipped kitchen. Guest rooms at Residence Inn Dallas Richardson all benefit from a free wireless internet connection and a TV with satellite channels. There is an in-house grocery service, as well as a laundry and dry- cleaning. The hotel offers a complimentary hot breakfast buffet and a weekday evening reception. A 24-7 Market offers snacks,drinks, and other sundry items. Dallas/Fort Worth International Airport is 25 miles away.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Reviewed 25 november, 2021
False advertising.I booked a 1 bd rm suite that on their website as well as hotels.com showed there was a kitchen with a oven. When I arrived not only was I not given a 1 bd rm I paid for but was told that they don't have ovens in any rooms except 2 bd rms...their website is displaying false advertisement..I needed to make a Thanksgiving meal for my daughter in nearby college and now it's ruined not to mention I have all this food that can't be cooked because there is no oven. I paid for a 1 bd rm and was given a studio. No options have been given to rectify this...I even went back on their website to see if they have rooms available and it's showing they still do even though the front desk told me it's full..I was told I could check out and nit be charged but where am I supposed to go on Thanksgiving day? I called and text the GM Lacey Lamm and no response..im sure she is probably busy preparing Thanksgiving for her family..I will never stay here again and won't recommend to anyone. I've attached their photos so you can clearly see the kitchen they advertised
Great place to stay!!
Reviewed 13 october, 2021
This is a very nice, clean and spacious place to stay for short or long term visits. You will be greeted with a professional staff ready to take of all request every time you enter the lobby area. In the mornings, Brad was always on point and ready to grab early morning breakfast for me as I headed out the door for a long work day. You will love this place…count on it!! Eric
Not good service to guest, many issues in building
Reviewed 16 february, 2021
We stayed at Richardson Marriott Residence Inn for months, customer service is really bad specially unprofessional assistant managers attitude at Richardson TX, also rooms service don’t clean properly, bathrooms fixtures are very old and falling off, kitchenette is very tiny, few times they shut down water connection for 8-9 hours to fix the connections, water leakage in the hotel few times while stayed, electric power outage few times for long hours, false alarm goes off and sometimes no one at front desk to assist the guest. One people among them are nice but over all service is poor. Card reader radon’s work no matter how many times they issue new card from front desk. They don't have security camera anywhere. Bed surface is hard and it itches. It has two bedroom with 2 bathroom, one bathroom is so tiny and door touch’s the toilet. Mainly it runs by Spanish people. I will never stay at this hotel, will not recommend anyone.
Hotel Decor: Akin to a Jail Cell
Reviewed 3 january, 2021
Akin to a jail cell. (Review is for one bedroom.) Pros: - Newer property, very clean. - Modern design. - Decently supplied kitchen with cook-top, full-size refrigerator, pots, pans, plates, etc. - GIANT television in the living space. - You can hook up your Amazon Firestick or other HDMI device to the TV with minimal effort. - Lots of work space: a desk that's 12+ feet long. - Check-in staff were moderately friendly and informative. (I'll be glad for post-COVID to get rid of the plastic screens...) Cons: - One of the worst interior designs, especially for an extended stay. - Walls are stark white, carpet dark gray with a cold dark aqua blue tint. - Only a couch in the living space. No coffee table to put your feet up on, no side chair to relax in. - Lamps awkwardly placed and cast a global cold light, not a warm focused light. - Light bulbs tended toward the blue (cold) light spectrum, not the yellow (warm) spectrum. Made the place even more uninviting. - Minimal wall art, such that the stark white walls slap you in the face and are not muted by inviting art. - Desk may be long, but it is narrow. If I were staying for a while and wanted a monitor attached to my laptop, I'd be hard pressed to arrange the monitor and laptop in such a way as to be usable. - In COVID era, minimal service. No room service unless you ask, regardless of how long you stay. You place the trash outside the door. You place the towels in a laundry bag outside the door and have to go get fresh ones, if needed. Summary: As a frequent traveler (I am often on the road 250+ days a year), I know rooms and brands. Marriott is one of the better, but this hotel is an example of how NOT to create a living space. One of the worst furnishing and color schemes I've seen, even for a short term stay. Very uninviting.
Reviewed 18 december, 2019
I come to the Richardson/Dallas TX area quite frequently for business and staying here is very comfortably. Most of the rooms have been renovated and the look and feel is awesome. Anthony at the front desk wants his guest to be comfortable and well cared for. The Hapy Hour has good food and good live music,,, and let's not forget about the breakfast that's included. Overall an awesome place to call home away from home when away on business. I will continue to stay here and I encourage you to do the same.