TownePlace Suites by Marriott

Starting at

$ 184

TripAdvisor Review

Based on 134 review

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This comfortable hotel is set in Richland. The total number of 90 is 90. This null was constructed in 2012. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas. The reception desk is open all day long. The hotel may charge a fee for some servic...

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Property Info

This comfortable hotel is set in Richland. The total number of 90 is 90. This null was constructed in 2012. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas. The reception desk is open all day long. The hotel may charge a fee for some services.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Reception services
Safe boxNewspapers
ConciergeTowels and bed linenTowels and bed linenConciergeConciergeGrill/BBQConciergeConciergeElevator

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    46

  • Very Good

    54

  • Good

    15

  • Reasonable

    6

  • Bad

    13

Travelers profile
  • Business

    32

  • Couples

    27

  • Solo travel

    7

  • Family

    50

  • Friends getaway

    6

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice hotel

Reviewed 27 may, 2021

Nice hotel in an excellent location. Near the river, Anthony’s Restaurant. Breakfast was poor, no juice, no available milk for the cereal. This is not a Covid excuse, its just the restaurant trying to cut back on costs

michaelbkolsky

Not taking covid seriously

Reviewed 17 august, 2020

Mercedes sitting on front desk no mask nor was the other guest talking with her. Can’t stay somewhere that doesn’t take my safety seriously. Not the first Marriott I’ve encountered on this trip that has all the right signs outside but no staff following the guidelines inside unfortunately.

Aoife C

Disappointing ... Hopefully just bad approach to COVID

Reviewed 30 july, 2020

This was a very very disappointing stay. Management's approach to deal with COVID was very weak and very disappointing. First, they are only cleaning once a week ... so they never cleaned our room when were there. So we did all our own taking out trash, getting towels, etc. Very disappointing. Second, Breakfast was a TOTAL FAIL. They had some cereal boxes and some frozen breakfast sandwiches. No juices, nothing else. And after it get's picked over, they have nothing to restock. Nice young mom got there right before more, and apologized for taking all the apple jacks, but said she had little kids in the room. I don't blame her at all ... she's trying to deal with kids and has no options. I blame the management for not trying harder. OTHER hotels in Richland were offering much better breakfast. Still offered a real breakfast. TownPlace Suites just gave up and left their customers with nothing. Third, didn't offer anything at all for loyality. No welcome gift, no upgrade, no offer or anything. Just poor surface. YES, COVID is tough, but I really think TownPlace just gave up and didn't even try. Very disappointing. Not what I would generally expect from Marriott. I hope that maybe they would do better after COVID. BUT I have little confidence in that. This seems like a "do the least we get away with" kind of place, whereas usually Marriotts seem to try harder.

Steven C

Don’t stay for any loyalty benefits

Reviewed 23 december, 2019

Was told there weren’t any upgrades even though I could book a better room online at 10pm at night. The place was practically empty. Lost all goodwill with me. Standard rooms are very small. While I didn’t plan on using the sofa bed you wouldn’t be able to walk around if you did. Buffet is what you expect. Heard freeway noise all night. Staff not very helpful.

liveinwa

THAN YOU, SERENA...!!!

Reviewed 1 november, 2019

There's plenty to like about this TownePlace -- starting with GM Serena and her friendly, professional crew. First of all, the elevators are enormous (which is important to those travelers with lots of stuff)... the breakfast features the famous TP cracked-pepper fried eggs... little milk cartons... fresh apples and bananas... the fitness room is big with free weights and a scale.. the windows open for a breeze... and try for the even-numbered rooms because the view is amazing. Nicely done (again, since this is our 4th visit over the years), GM Serena!

MMPJMH