Best Western Smiths Falls Hotel

Starting at

$ 112

TripAdvisor Review

Based on 303 review

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This Smiths Falls, Ontario hotel provides modern conveniences in a picturesque riverfront setting. The Best Western Smiths Falls Hotel is conveniently located on the Rideau River in the tranquil town of Smiths Falls. Guests to this Ontario hotel will enjoy easy access to key area attractions and bus...

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Property Info

This Smiths Falls, Ontario hotel provides modern conveniences in a picturesque riverfront setting. The Best Western Smiths Falls Hotel is conveniently located on the Rideau River in the tranquil town of Smiths Falls. Guests to this Ontario hotel will enjoy easy access to key area attractions and business locations including the Historic Rideau Canal, golf courses, the Heritage House and the Rideau Canal Museum. Or enjoy the brand new Railroad Theatre for those who like live theatre, concerts or movies. Perfect way to enjoy a weekend in Smiths Falls. Each well-appointed room features free high-...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
Reception services
Luggage storage
Business Facilities / Facilities
Business Center
No cribs / beds for children availableNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Without elevatorsThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityQuick checkoutTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Free self parkingRelax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    127

  • Very Good

    113

  • Good

    40

  • Reasonable

    8

  • Bad

    15

Travelers profile
  • Business

    76

  • Couples

    76

  • Solo travel

    15

  • Family

    75

  • Friends getaway

    30

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice place.

Reviewed 18 october, 2021

Mattress was too hard for some of my family members. Otherwise we found this hotel to be quite comfortable and clean. Staff were engaging and pleasant. Offers of assistance in locating sites and attractions were offered. Overall a nice stay in a pleasant smaller hotel with staff that made you feel at home.

suecA2494NQ

One member for staff extremely rude

Reviewed 5 october, 2021

Two family's getting together for a wedding. The brides family rented the confrence room for the evening before and the evening after the wedding and the next morning. The night before the wedding, a staff member barged in and and said " If you are going to use this room, then you actually have to pay for it" Dead silence because it was paid for! So rude, she didn't even check before making that accusation. Apparently her manager told her to do that. On the grooms side: The grooms grandmother of about 89 years cannot do stairs, I made this clear when I made our reservations - when I got there the room I booked for my mother and I was on the 2nd floor! She was not to arrive until the next day so, II was able (but only after midnight) to switch to a gound floor room for my 89 year old mother and I. The same woman who was so rude about the confrence room was the one who told me I had to wait until the next shift (after midnight) to arrange a room on the ground floor (I believe because then the next shift would have to scramble - not her) I was up every 2 hours after that checking for a room. And then, the brides family was accused of making too much noise on the night of the wedding - we were not even there at that time, we were still at the wedding venue! My husband noticed someone checking in was not wearing a mask and made the mask sing to that same woman - she turned up her nose and ignored him. OK, venting. Except for her and her manager the other staff were great, the rooms were clean. Someone told my husband that woman was having boyfriend problems - sorry no excuse!

joanguy0345

Stay here FOR SURE!!

Reviewed 8 september, 2021

The entire staff was at all times friendly, considerate, and ready to assist in any way. The continental breakfast was plentiful, fresh, and delicious. I would definitely return to this lodging facility if I ever visited Smiths Falls again.

jackstrawjg

dirty sheets in bedding

Reviewed 19 august, 2021

found sheets dirty when going to bed hairs and other things sounded like elephants in room above all night washroom had pubic hairs in tub and floor was never cleaned properly , could not have been disinfected properly for covid

markierw

By the Rideau Canal

Reviewed 11 august, 2021

This was a great, casual stop for us, near fast food outlets, and just north of the CTC and Walmart. it was great to be near the Rideau Cana and see the locks, right beside the hotel, where there is also a small park with information signs. The staff was accessible and friendly on check-in, and the gal helped me out with getting the coffee maker working. The room was great - clean! with perfect comfortable bed, very nice duvet and all the amenities you have come to expect when travelling. And a bedside clock radio that I love! The bathroom is a bit dated, with very low toilet and narrow bathtub where you will definitely want to use the safety bar. We were very lucky to get a lovely room with patio doors where our vehicle was parked right outside - handy to load up the luggage. There was a breakfast included. Not a huge variety, but hot and cold items, well prepared and thoughtfully displayed. Social distancing when seated. Almost back to normal. There was a bit of construction while we were there, so a zigzag to go north onto Hwy 4 or 15 - but it's a rather small place, so no worries. The disappointment was in the pool that we had hoped to use upon our arrival after a day's travel - it was not working, as there was no one to keep it functional. A sign of the times. Overall, a recommended stay and two thumbs up.

BluePointer