Front Desk manager
Reviewed 22 May, 2021
Rude. Rude. Rude. Made my friend wait outside instead of in the room I paid 6 nights for. Used bad crime rate as excuse. He’s my friend! Manager does a poor job representing the hotel and should be retrained on customer service and using his best judgement.
Great location but overpriced
Reviewed 5 February, 2020
Location and staff were great, very convenient as you are right in the edge of Copacabana and Ipanema. Very full breakfast buffet. We stayed in economy double room and it’s a match box room with view of a wall and AC equipment. The bathroom is really small, even for 1 person it's a challenge to turn around in it. You really feel very claustrophobic. We stayed over new year's eve days, they required a minimum 4 days stay and the price was just outrages for what you get.
Good area, reasonable price for amenities
Reviewed 4 February, 2020
You get a good amount for the price you pay with this hotel.
The situation is great- between the beaches of Copacabana and Ipamena. A small supermarket and pharmacy nearby with The Hippie Market on a Sunday just a few blocks away in General Osorio square. Around this square there are numerous restaurants to eat.
The bedrooms and bathrooms are basic but there is a fridge. We didn’t find the bar! As you walk in, the two male receptionists are on the left. They were helpful to us in arranging a taxi.
The breakfast had 4 hot items - the best we found during our holiday, plus the usual range of fresh mixed fruit, ham, cheese, salami and cakes.
The pool on the roof was a good way to cool down in the qfternoon but I did think that the water could have been cleaner.
The overall impression of the hotel was that it needed a bit of money sending on it, eg. to repaint areas and to replace a broken glass topped table on the roof.
Ipanema wise choice
Reviewed 20 December, 2019
I tend to agree with Hugoscott’s review.
When the reception is approached with an inquiry the two gentlemen on the desk become loud, aggressive and obnoxious.
It’s proximity to the coast line is great.
The Metro is so close to the hotel how could you not go for a trip to the City.
The fascinating mixture of old and new architecture is something to be experienced, not just the beach culture.
Fascinating history, beautiful places to drop in and have a bite to eat or a meal.
As we were strolling through the city there was a football match on TV. red and black jumpers of Flamingo v’s Dubai. We started our city travel when the score was 1 to 1.
Then Flamingo scores 2 to 1 and the Main Street came alive with almost everyone jumping up and down with arms in the air. It was like we were at a football arena.
Goodness, we were pulled in on the celebrations at each bar with a TV.
Then we (The Flamingos) made another goal making it 3 to 1.
Well!!!!! People went absolutely berserk like the player who shot the goal, people running through the streets and we got caught up in the celebrations.
What an amazing experience, that was worth our travel from Australia to South America just to be there and feel the really Brazil culture. When one thinks of Brazil the next word is football.
After knowing to ignore the reception you will enjoy it’s location.
You will have more success with the lovely locals and people walking their dogs are really helpful with directions.
A power adapter to suit the hotel can be bought down the street.
They don’t give you a booklet with all the information you need to know when staying.
Fortunately the housekeeping and doormen are all really professional. Breakfast service was very well executed, get a coffee down the road.
Our next trip we will most definitely book a hotel in the Down Town Centro (cost effective) and commute by Metro to the beaches.
Very nice hotel - could not fault it
Reviewed 11 November, 2019
The breakfast at the hotel was a good selection and the hotel was easy to check in and out from, the staff were friendly and the hotel also offers a good bar and food service. The staff were very helpful with organising taxis to the airport. The hotel is also very well situated within Rio, very close to all beaches. I would highly recommend this hotel.