You get what you pay for
Reviewed 9 July, 2018
The hotel itself is just ok, big rooms is a plus, breakfast is just ok. The reception team specially the ladies sorry can't remember the names are very polite and make you few special.
The beach is 10 min walking in distance huge shopping centres.....
Awful option - Bad Air Conditioner and Breakfast
Reviewed 14 February, 2018
I stayed there during the Carnival.
Air conditioner wasn’t enough to keep it cool. I called the maintenance, they told me it’s predictable considering the central air conditioner capability.
One elevator was broken and it was kept closed for more than 4 days. So there were long queue to get in. Sometimes I spent more than 7 minutes to reach my floor.
Breakfast is poor, there is no honey for example. They keep table cloth even after a lot of people eat over it. So dirty tables.
It’s in the underground and the air conditioner doesn’t work properly.
I’ve stayed and much cheaper hotels that offers better breakfast.
It’s switching the restaurant concessionaire, but it takes more than 3 months and the hotel has no room service. If you got there after 11 pm, you will need to call a pizza delivery nearby.
If your travel is either business or family leisure I’m sure you can find a better and cheaper place to stay around. Highly not recommended.
Reviewed 17 January, 2018
I stayed a couple of times in this hotel some 8 or 9 years ago. It was not great then and time was not kind to it.
Long wait for check-in, not because of a long queue or few attendants. Bad management, it seems.
Old, poorly kept room, dirty bathroom, weak air conditioning.
Room Service number is automatically transferred to a pizza joint - in fact a pizza cart, located in the hotel lobby (really), and only then you discover that the hotel does not have a proper room service. The menu is limited, the pizza is awful, horribly expensive, not chargeable to the hotel account and they do not provide receipt!
I did not expect much for the price, but this is so bad that besides not staying in this hotel ever again, I don’t feel like staying in any Transamérica property.
Barra has definitely better options. Run from this one.
Not a nice experience
Reviewed 16 August, 2017
Shower is not hot at all. Breakfast is horrible with few options of low quality. Staff is rude.
Not what you would expect for the price tag. Location is ok but if you can, choose somewhere else. Barra has better options.
Expensive and not good at all
Reviewed 11 February, 2017
Restaurant service is definitely the worst there. Breakfast has a lot of items, but not that good quality, the whole bread is no 100% whole, cheese aren't brand new, there is no sandwich toaster.
I have bought a wine bottle in the supermarket to drink at my room. As I ordered in the room service a sandwich (that came to my room completely cold and I had to ask to heat it) plus 4 beers and also I asked for a corkscrew to open my wine. They said me that I should pay an almost USD 10 fee just to use the opener at my room !!!!!!!! It's an absurd, I have been in several different hotels in the world and in a wide range of price, I have never seen a hotel's restaurant charges a fee to offer a corkscrew !!!!!!! Besides it, as I complained about the price, the employee told me that, if I paid in cash, he could open it for the half of price (bribe). I said thanks, however I couldn't agree with that, I use to pay tip, not anything like this.
On the other hand the lobby's staff is efficient and kind.
If you don't want to deal with these situations, I highly not recommend this stay.