Windsor Guanabara Hotel

TripAdvisor Review

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The Windsor Guanabara Hotel is located in the heart of downtown Rio de Janeiro. In addition to the beauty of the places, the people experience the tradition and the Brazilian that exudes from every corner of the wonderful city. Staying in downtown Rio de Janeiro, it is easy tovisit all tourtist sig...

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Availability

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STANDARD DOUBLE

Apartment with a double bed with 20m². Broadband Internet, cable TV, air conditioning, electronic safe, clock radio, 2 telephone lines, mini...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 10 years

Immediate booking

STANDARD TWIN

Apartment with 2 single beds, broadband Internet, cable TV, air conditioning, electronic safe, clock radio, 2 telephone lines, minibar. Bath...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 10 years

Immediate booking

SUPERIOR EXECUTIVO FAMILY PLAN

Apartment with broadband internet bed, cable TV, air conditioning, electronic safe, clock radio, 2 telephone lines, minibar. Bathroom with m...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 10 years

Immediate booking

SUPERIOR EXECUTIVO DOUBLE

Apartment with double bed. Broadband Internet, cable TV, air conditioning, electronic safe, clock radio, 2 telephone lines, minibar. Bathroo...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

SUPERIOR EXECUTIVO TWIN

Apartment with 2 single beds, broadband Internet, cable TV, air conditioning, electronic safe, clock radio, 2 telephone lines, minibar. Bath...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

LUXO DOUBLE

Apartment with double bed. Broadband Internet, cable TV, air conditioning, electronic safe, clock radio, 2 telephone lines, minibar. Bathroo...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

LUXO TWIN

Apartment with 2 single beds, broadband Internet, cable TV, air conditioning, electronic safe, clock radio, 2 telephone lines, minibar. Bath...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

SUITE JUNIOR DOUBLE

Anteroom with sofa bed and table, bedroom with king size double bed. Broadband Internet, cable TV, central air conditioning, electronic safe...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

SUITE EXECUTIVA DOUBLE

Anteroom with sofa bed and table, bedroom with king size double bed. Broadband Internet, cable TV, central air conditioning, electronic safe...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

Property Info

The Windsor Guanabara Hotel is located in the heart of downtown Rio de Janeiro. In addition to the beauty of the places, the people experience the tradition and the Brazilian that exudes from every corner of the wonderful city. Staying in downtown Rio de Janeiro, it is easy tovisit all tourtist sights of the city. The hotel has 23 floors of elegance, with rooms and top quality services. The hotel has Wireless Internet in all its areas.

Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Kids PlaygroundRooms for the disabledAccepts major credit cardsPlayground
Cleaning / Laundry Services
Laundry / Dry CleaningSpa
Accommodation
Apartment for smokersHair dryer24-hour room service
Reception services
24 hour reception
Food & Beverage
Special diet menus (on request)restaurant24-hour room service
Transport options
SpaSpa
Pool and wellness facilities
Take time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sFree fitness center
Business Facilities / Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sConference CenterAuditoriumTake advantage of recreation opportunities such as an outdoor tennis court or take in the view from a terrace and a garden. Additional features at this bed & breakfast include complimentary wireless I
several
ElevatorSpecial diet menus (on request)Wheelchair Accessibility

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    377

  • Very Good

    671

  • Good

    336

  • Reasonable

    65

  • Bad

    31

Travelers profile
  • Business

    942

  • Couples

    159

  • Solo travel

    88

  • Family

    129

  • Friends getaway

    81

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good choice in downtown Rio

Reviewed 21 november, 2021

Downtown Rio is changing (to the best) since the olympic games and the area is much safer now. Easy transportation by tram/uber/taxi, lots of attractions to visit like the Museu do Amanhã (Museum of Tomorrow), Navy Museum, boat rides to Ilha Fiscal, churches from the XVIII Century like Candelaria and Mosteiro de São Bento, Paço Imperial, Aqua-Rio, Confeitaria Colombo and many bars and local restaurants in the area. The hotel belongs to a chain (Windsor) and this one is not new, needs some renovation, keep it in mind, but location is excellent specially if you land at SDU airport, clean, safe, rooms are spacious, staff is friendly and helpful, food is good. So, you'll get more than enough for what you pay for.

TheReliant1000

Good location

Reviewed 5 march, 2020

Were there during carnival first week, location of hotel perfect for enjoying carnival. Staff superb, very helpful and courteous. Through reception, we got tickets for carnival , even if it was so late. Taxi available right at front of the hotel . Rooms are spacious, with all the amenities. Had buffet at Restaurant, numerous dishes.

sachinsengar

Stay at hotel

Reviewed 27 february, 2020

Hotel in centre of Rio access to all the interests to tourist. Most within walking distance. Nice pool and good staff. Breakfast choice excellent. Rooms well fitted out. Recommended. My only negative comment is no tea/coffee kettle in room which for the price paid is poor for this standard of hotel.

steverigler

They charged me 5 times instead of once and no one could help sort it out!

Reviewed 1 february, 2020

I actually had 2 comfortable nights at this hotel but their website just kept on charging my credit card over and over. Thankfully, it showed up on my phone, so I was able to inform the staff and show them the receipt at the time. A very helpful front receptionist said he would contact the finance department and that when I checked out early the next morning' it would all have been rectified. When I went to reception, no one could help and I was told to wait for the manager who would be on duty after my flight left..... So far, no response from this hotel and no money back.I've contacted my credit card provider and so I now have to battle to get my money back. My experience of checking in was in I’m afraid to say, truly awful. I arrived at 5am and the older gentleman checking me in was ignorant. Apparently, he was the ‘English speaker’ on duty and he completely ignored me when I asked a question. I received no information whatsoever about breakfast times, where facilities in the hotel were and he didn’t even have the good manners to look up at me when I checked in, he just opened his hand for my passport. He started huffing and getting obviously irritated when I asked if it were possible to arrange a later breakfast as I wouldn’t be getting to bed u TIL 6am, despite having to pay for the hotel for the night before. The guy actually just ignored me until I asked him directly and he didn’t even look up and said ‘no’ in a really annoyed manner. Great customer service, thanks! Thankfully, when I had need to speak to reception staff during the day, this was a much better experience. I spoke to a young woman and on another occasion a young uni man who were friendly and helpful, so much so, I decided to stay again on my return trip the following week. That was up until they kept charging my credit card, firstly through the own hotels website that said the transaction failed but charged the credit card and then again when duplicate monies had been charged by the hotel. Mistakes happen. It it how quickly and satisfactorily they are sorted that makes the difference between staying there again and avoiding it. Would I recommend staying here? Yes, breakfast is good and the hotel was clean and quiet on the 19th floor. It is dated and could do with updating but it is not bad value when they don’t empty your bank account! Just pay in cash if you’re staying there and avoid that nasty old man on reception who works at night.

Lisa M

Business trip

Reviewed 8 november, 2019

It was alright nothing to brag about but did the job. I could always find something good to eat during meal times.The pool is small but has a nice atmosphere when I was using it .The gym is small and has a few older machines but useable. The location is great and it’s right beside a train station if you want to venture somewhere else.

swifferandQueenbee