Holiday Inn Express & Suites Roanoke – Civic Center

Starting at

$ 130

Room
Room
Fitness Facility

TripAdvisor Review

Based on 50 review

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Holiday Inn Express® Roanoke - Civic Center is a 100% smoke free hotel and the closest hotel to the Roanoke Civic Center (Berglund Center), downtown Roanoke, and important area businesses and attractions.The hotel provides leisure guests with easy access to nearby museums, including the new Taubman ...

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Property Info

Holiday Inn Express® Roanoke - Civic Center is a 100% smoke free hotel and the closest hotel to the Roanoke Civic Center (Berglund Center), downtown Roanoke, and important area businesses and attractions.The hotel provides leisure guests with easy access to nearby museums, including the new Taubman Museum of Art, Center in the Square and the Science Museum of Western Virginia. Nearby Mill Mountain is home to the Discovery Center Nature Center, the Mill Mountain Zoo and the Roanoke Star, the largest man-made star in the world. Enjoy the hotels perks from free breakfast buffet to 24-hour coffee ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Pool and wellness facilities
Indoor pool
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)It is not possible to guarantee the absence of noise in the roomsCoffee / tea in common areasMeal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySwimming pool with wheelchair accessIlluminated path to the entranceMultilingual teamQuick checkoutFree breakfastShower room adapted for wheelchairsPamper yourself with onsite massages or take in the view from a terrace and a garden. 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Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take time to pamper yourself with a visit to the full-service spa.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.After a day on the slopes, relax in one of the 2 spa tubs. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and ski storage. The ski shuttle (surcPamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seFree tea bags/instant coffeePamper yourself with a visit to the spa, which offers massages and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a spa tub.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickePamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless Internet access, wTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, a Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickeTake advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This lodge also features a fireplace in the lobby and a picnic area.Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    38

  • Very Good

    6

  • Good

    4

  • Reasonable

    1

  • Bad

    1

Travelers profile
  • Business

    12

  • Couples

    2

  • Solo travel

    0

  • Family

    5

  • Friends getaway

    1

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Lack of customer service

Reviewed 29 november, 2021

I booked this hotel using my rewards points and redeeming for a free night. Unfortunately the free night I had redeemed via the IHG website didn’t go through so I had to pay. The staff was not helpful at all and answered multiple phone calls while speaking with me. Overall customer service was not great. The whole 4th floor smelled like marijuana

danger1371

Nice hotel

Reviewed 24 november, 2021

The staff were friendly and helpful. The hotel was nice, clean and comfortable. I don’t have anything else to say, but I’m required to have 200 characters before I can submit my review. So I’m just writing this so I can submit it.

SergeantFlatTop

Overall Great Value

Reviewed 14 november, 2021

Overall, you can expect a great value for your stay. The property is very clean and conveniently located to easily walkable destinations (e.g. Sheetz) to include downtown Roanoke. While our room was comfortable, it was also noisy from the incessant road noise; so, if you're sensitive to noise I would recommend avoiding rooms on the west side of the property. The continental breakfast area was not highly nutritious or of high quality (including the coffee) but it's a very nice perk to the stay. I recommend this location based on the overall value but I'm not certain I would book this property again.

XYguy

Outstanding

Reviewed 12 november, 2021

We were recommended here by the Virginia welcome center on a trip to New York. The facility was new and super clean!! The front office staff was so friendly and helpful!! The room was perfect. The only complaint was the low toilet....we are tall people. The complimentary breakfast was fresh and tasty. Will definitely be back!!! Thank you.

mangolady2017

A few point off from excellent

Reviewed 3 november, 2021

This hotel was recently build and still feels like it. There were a couple of things that knocked this stay down from perfect: the guests who stayed in our room prior had smoked in the bathroom and there was still a residual odor, however it wasn’t bad enough for us to request a new room. I always appreciate a continental breakfast but it would have been nice to have a dedicated staff to restock depleted items, clean-up spills and take out the overflowing trash, especially on a busy Sunday morning. I do want to thank the employees for doing such a good job especially while being understaffed. I hope they are being compensated well above minimum wage.

vincas0402