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TripAdvisor Review
Based on 2086 review
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Property Location When you a stay at Stonewall Resort in Roanoke, you'll be on the boardwalk, just steps from Stonewall Resort State Park and Stonewall Jackson Lake. This family-friendly hotel is 11.6 mi (18.7 km) from Mountaineer Military Museum and 11.7 mi (18.8 km) from Museum of American Glass i...
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Check-out ends at: 11:00
TripAdvisor
Excellent
1122
Very Good
523
Good
236
Reasonable
126
Bad
79
Business
242
Couples
733
Solo travel
39
Family
619
Friends getaway
132
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 22 October, 2021
The people at Stonewall resort made us feel so very welcome. Everyone was extraordinarily nice and helpful. The resort is in a beautiful setting with lots of opportunities for hiking, biking, water sports, fishing, etc. Accommodations including spa and restaurants are very good and reasonably priced. We'll definitely be going back.
479bobz
Reviewed 21 October, 2021
We took another girlfriend's trip to Stonewall and always love it! Friendly staff, very clean, & a very beautiful resort! Love the heated pool that you can use in early spring or late fall and still enjoy outside or the inside pool in the winter! Ask for Phil & have him give you a tour of the whole park on his golf cart and tour the lake on Taco Tuesday on the boat!
KathyJ1312
Reviewed 17 October, 2021
If you are a 1st time resort goer this might be a good start. Any experience with resorts....skip this one. Lets start with the moment we got there. Handicapped parking is very far away as well as all the other parking. With "NO" valet service available. Shouldn't this be the first thing a resort offers? I'm not sure why they have a $15 per night service charge on top of the regular rate. ONSITE RESTAURANTS: TJ Muskies Bar & Grill: Our waiter was beyond great, however a couple of the food items on the menu were missing such as wings. The tonic was flat in our Vodka & Tonics. We had to have the bill adjusted as they forgot to take the first round off. Stillwaters: Food was very good but the place reminds of an old church camp or fish camp. (SEE FURNITURE) Nothing original about their menu. I expect some originality in a resort and there really are not that many dishes to chose from. Lightburns: Not open ROOM: Old and tired, needs a lot of work. Walked into the bathroom to see lots of grout around the bathtub missing. The chair at the desk is missing leather/fabric on the edges. Why? The duvet is between two sheets and constantly slips off. Regardless of the temperature set in the room around midnight the room gets very warm. COUPLE MASSAGE: Every have a massage before? I would have expected time to slip into a comfy plush robe....not available except to purchase. For a couples massage you have to walk down the hall way to get to a regular room that they've renovated. FURNITURE: This place needs a massive infusion of capital to bring it up to what a resort should be. The padding on the chairs in the dining room are non-existent. The front of the chair digs unto the back of your legs. Try sitting on a sofa in the lobby...you about sink to the floor. Everything about this resort is worn and tired. The view is pretty and we saw lots of deer across the lake; as well as geese and ducks. And their are some adorable kittens that the staff have been told that they'd be fired if they feed them. This is just so wrong. IMPORTANT SUGGESTION: First of all you need to add a concierge to your staff and someone to take luggage to your room. We got lost getting to our room as all we were told was to walk through the door on the right and make a left. What about the "Y" when you come to it. No signs with room numbers to tell customers anything. If it was my resort and obviously it isn't I'd feed those kitties and make them part of the resort. Do you have any idea how many people would come to your resort to see and touch friendly kitties? Or take one to their room to snuggle up with at night? Need to control the population, then get someone to trap them, get them fixed and release them back onto the grounds once they were healed. I feed the poor hungry kitties a lot while I was there. Even shared my steak with one of them. Last thing, while we were not their with small children I'd suggest adding a playground area for them.
D2235CMdebbieg
Reviewed 10 October, 2021
The grounds were very pretty. But when we got to our room, since cleanliness is suppose to be utmost importance at this time we were really surprised by overlooked cleaning. 1st both sinks on top we’re not cleaned one had many water spots and the other water spots and soap spots. I had to bring paper towels to clean them because we only have 3 bath towels and staying 3 nights. Then trying find a luggage cart?? Having to park way down the lot. Then also dust, a lot of dust on table where coffee sits. Should of took pictures, but I cleaned before I knew you could.
Karen L
Reviewed 5 October, 2021
We had a lovely time at the hotel with hiking everyday, golf and renting a pontoon boat on the lake. The lake views are beautiful and the hotel was very peaceful. The food was very good to excellent. We will come back!
cmsewall1