BEST WESTERN Hotel President

The rooms were small and the hotel is outdated but this is what one should expect in Rome. Initially the service was not great and the hotel was not very accommodating even tho we requested an early check in- but after speaking to the staff they were accommodating. I would recommend this place for the location to the subway

Booked a room for end of April 2020, when the world shut down the flights were canceled, the hotel closed and i tried to get a refund for my 7 night pre paid room. No matter what i tried (the hotel didn't even responde for two months) nothing better than a "certificated good for 1 year). Now more effects of the pandemic have impacted my personal finances and i won't be able to make it to Italy for years. The hotel continues to refund my money for a room that i could never have used since the hotel was closed. They are greedy and heartless people.

For the price we paid, it was fine. The rooms were clean, we booked a triple room. We asked for a room with a view but there was nothin much to look out. We got there early, & paid extra for early check in at 11 am There's a train station/metro station right outside. We walked to the colosseum - long walk but good to get a feel There's a coffee shop right outside So you're there but not really as its not the center

Nice hotel, the staff were exceptional on the reception. We were at the front the first night and oh the noise, it was like being next to the motorway non stop all night lorries, sirens, horns. I mentioned it and the receptionist straight away offered to move us to a quieter room at the back. We just packed our bags and when we came back after our day out it had all been moved to a room at the back of the hotel which was much better. WiFi was very good, tea tray in the room, free safe, hairdryer, toiletries, the usual! Lovely comfy beds and all very clean. The heating is controlled from reception which was a bit odd, we were far too hot the first night but they will change it to what you want. I presume the air conditioning is only on in the Summer. Sadly I have to take a mark off for the restaurant, the weather was bad so we ate there the first night and it was terrible, worst meal I've ever had in Italy and not cheap. Go to RomAntica or Bistro 133 which are both just over the road. Breakfast was included for us and was fine for me as I only have toast or yogurt. There was quite a nice selection but not so good if you're wanting a cooked breakfast. This was a different area of Rome to I've stayed before so it took me a while to get my bearings. The Colosseum is about a 20 minute walk, easy to find, it's a straight road out of the hotel but amazingly there is not one café on that road - someone missed an opportunity there!! The Metro is literally in front of the hotel doors so we used that, very easy to get to the Vatican City for a 1.50 ticket but avoid rush hour.

After travelling around Italy for 8 days this hotel was a welcome sight. The bed was like heaven, the 5 pillow selection meant a good night sleep. Our room was large, well furnished and bathroom great!