Hôtel Beauséjour

Starting at

$ 58

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TripAdvisor Review

Based on 60 review

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A stay at Hôtel Beauséjour places you in the heart of Rouen, within a 15-minute walk of Rouen Cathedral and Tour Jeanne d'Arc. This hotel is 0.5 mi (0.9 km) from Rue du Gros-Horloge and 0.5 mi (0.9 km) from Square Verdrel. Take in the views from a garden and make use of amenities such as complimenta...

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Property Info

A stay at Hôtel Beauséjour places you in the heart of Rouen, within a 15-minute walk of Rouen Cathedral and Tour Jeanne d'Arc. This hotel is 0.5 mi (0.9 km) from Rue du Gros-Horloge and 0.5 mi (0.9 km) from Square Verdrel. Take in the views from a garden and make use of amenities such as complimentary wireless Internet access. Featured amenities include complimentary newspapers in the lobby and multilingual staff. Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainm...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Acrylic protection between customers and employees in the main contact areasThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsWheelchair access - noEmployees wear personal protective equipmentSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedWithout elevatorsThe use of a mask is mandatory in the establishmentMultilingual teamTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    9

  • Very Good

    15

  • Good

    17

  • Reasonable

    9

  • Bad

    10

Travelers profile
  • Business

    9

  • Couples

    17

  • Solo travel

    12

  • Family

    10

  • Friends getaway

    4

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Parking

Reviewed 12 january, 2020

I needed a one night stopover where they accepted dogs, perfect. The only downside is the hotel has no parking and is surrounded by one way streets, which have recently been changed and were not being picked up on my satnav. So very frustrating trying to find the hotel and park. Eventually I pulled up outside dropped my things and the dog, then parked my car up a one way street, most of which are very narrow. The reception was very helpful and the room was good and for one night all I needed and good value for under 50€ inc. the dog. BeeseyDave 😎😎🐝🐝

Beeseydave

Dirty, outdated, furniture half broken, incomplete bedlinen, run by a nutcase. it should be condemned.

Reviewed 27 september, 2019

Where do I even start? Let's start with the positives. It's in the city center. That's it. I was on a business trip with a colleague. we booked two double rooms, for single use. he got one on the ground floor, I was 2 floors up. The stairs are mostly in bad shape and as you climb them you are welcomed by an assortment of smells, as if every bit of the hotel had been cleaned with a differently flavoured cleaning product..except they collectively failed to hide a smell of decay and mould. the room is very basic, but that's ok for the price. the bathroom.. I've used roomier airplane bathrooms. The shower has a steep step up and no light. The shower head support was broken so I had to use the shower holding it up with one hand, There was no soap in the soap dispenser, and the soap rack was rusty. next to the main mirror, a metal bracket supposed to be holding a second mirror (a shaving mirror), was lacking said mirror. Breakfast constitutes of a choice between orange juice or coffee (not both), a few slices of sweet bread with one pot of marmalade to be shared with other customers. Said breakfast is consumed in the corridor that constitutes the lobby of the hotel, sitting at cramped tiny tables, the bread basked resting on top of the radiator, for lack of room otherwise. you get one paper placemat to share between two people. All of this, with a tiny dog roaming the room, begging for scraps... which is cute when you think it belongs to one of the customers. Then the owner of the establishment starts magnifying the aesthetic qualities of her dog, and telling you "they are like circus dogs"... to which she proceeds to produce a second tiny dog, which she has climbing on her shoulders and around her head. Finally, she opens the door to one more dog, a mammoth that would scare most people who are not comfortable around dogs (not my case, but still). Did I mention she had one of the dogs placed on one of the breakfast tables, which I suppose violates half the hygiene codes in existence? I see in the comments that the WIFI didn't work during the stay of other customers. It has not been repaired as of yesterday. My colleague's room TV didn't work either. Final note: the rooms are not provided with pillowcases. the pillows are wrapped in one end of the bottom linnen, which results in me sleeping half the night directly on the bare mattress. DO NOT STAY HERE. all of this could be somewhat excused if this was clear from the get go. THIS HOTEL HAS A RATING OF 8/10 ON BOOKING.COM. it is therefore very clear that the management has been doctoring the rating either by paying money or by leaving fake positive reviews. almost all negative reviews hold horror stories like mine.. the positive ones are very sparse and I am pretty sure, fake.

AlessandroM1043

overnight stop, hop in and hop out

Reviewed 1 august, 2018

on our way home we spend the night in this 2-star. 2 very basic bedrooms for a basic price. (We only sleep so why bother) Not a hotel to stay more than one night. Everything is outdated, poor bathroom facilities. A foldable bathroom door, so zero privacy... mold in the bathroom. Beds are clean which is the most important. so like I said "one night only"

Andre758

Great hotel

Reviewed 3 november, 2017

Clean, comfortable, quiet rooms located near the Gare de Rouen. Stayed just off the garden, room number 5, shower was good and also had a hair dryer and TV. Staff speak English. Didn't try the breakfast. Good base for exploring the local area.

Daryn V

Hotel did not honor Booking.com reservation

Reviewed 20 april, 2017

We arrived in the morning as planned and were told that they could not honor our booking even though we had our Booking.com reservation and confirmation on hand. The Manager first said that when we called in that the person we spoke to made an error. When I told her that we booked through a website she changed her story. Then she acted like she was helping and offered us another sister hotel for the same rate. We looked it up online and it was far away from where we wanted to be and received multiple terrible reviews. We spent our morning trying to find alternative reservations during a Holiday week. We eneded up missing out on our plans for the day and will probably never make it back to this little town. Very disappointed!

fifidudedog