Hotel Mercure Rouen Centre Cathedrale

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$ 129

TripAdvisor Review

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Located in the center of Rouen near the train station, the fully renovated 4-star Mercure Rouen Centre Cathédrale hotel welcomes you to the heart of Normandy and the Seine Valley. Ideal for relaxing with the family or for cultural or business trips, the hotel is located in the peace and quiet of a p...

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Property Info

Located in the center of Rouen near the train station, the fully renovated 4-star Mercure Rouen Centre Cathédrale hotel welcomes you to the heart of Normandy and the Seine Valley. Ideal for relaxing with the family or for cultural or business trips, the hotel is located in the peace and quiet of a pedestrian area, at the foot of Rouen Cathedral. It is close to a number of major tourist sites: the Historial Jeanne d'Arc, the Beaux Arts museum and even Panorama XXL, a unique location in France.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedImposition of an interval between guests' stays: 24 hoursDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Coffee / tea in common areasMeal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityContactless check-in availableMultilingual teamBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waTake advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this resort include complimentary wireless InternePamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    492

  • Very Good

    954

  • Good

    353

  • Reasonable

    95

  • Bad

    46

Travelers profile
  • Business

    317

  • Couples

    969

  • Solo travel

    100

  • Family

    312

  • Friends getaway

    137

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

great stay

Reviewed 21 november, 2021

Excellent location by the cathedral. It’s about a 15 minute walk from the train station. Some features were dated but nothing that got in the way of a good night’s sleep. Shower had plenty of hot water. Staff were very nice.

Turner S

Hotel in the spirit of Normandy and Rouen

Reviewed 8 november, 2021

The hotel is situated in the heart of the city, next to the cathedral and in walking distance to all of the sightseeing places in Rouen. The staff is very helpful and friendly. The rooms are cleaned every day. Lower floors do not have spacious view, but the view from the top floors and the rooms facing the cathedral is spectacular. Breakfast was somewhat monotonous, but delicious.

767jhg

Pleasant hotel, good location some things a little tired

Reviewed 21 october, 2021

I stayed here one night in October 2021. My room was on the 4th floor and had a good sized living space. The window opened to some degree which was a bonus, however on this autumn evening a lot of small flies entered the room so I closed it again. The bed was large and comfortable. The furniture and fittings were clean but somewhat dated. The ironing board was very small indeed, about large enough to iron one half of a sleeve. The iron was clean and functioned correctly but did not steam. The bathroom was clean and offered a shower over the bathtub. The shower was limited in pressure and the hose was old but still working. Overall the bathroom could use a little updating, the glass-panelled doors were a little strange. The ground floor bar and meeting area is more modern than the room, and the bar was warm and comfortable. The reception area is spacious. Check in was quite slow, both receptionists seemed friendly and tried hard. Obviously the proximity to the cathedral and old town are appealing for tourists. The nearby metro and railway station also make this hotel practical for business trips to the city as well.

FrequentTraveller921

Great location

Reviewed 20 september, 2021

This hotel is located in the pedestrian old part of Rouen 2 minutes walk away from the cathedral. Staff were friendly and very helpful. It was important to get information about the best way to access the hotel by car as a code is needed to lower the bollard in the pedestrian zone. The hotel kindly provided the information by email. However the car parking situation is less than perfect as there is no guarantee of getting a space in the underground hotel car park and that makes arriving by car a stressful experience. Our room had everything we needed but was a bit stark and bare for Mercure standards. Breakfast choice was excellent.

Gerry55

CITY CENTRE HOTELS

Reviewed 16 september, 2021

The hotel was fine, the room comfy and the view of the Cathedral and old town was lovely, but we used this hotel as a stop over and after an 8 hour drive we arrived in Rouen. The sat Nav wasn't very helpful and we ended up taking many wrong turns. When we did find the right place there were bollards up and we didn't know how to get through, a queue was building up behind so we had to reverse and drive off again and I telephoned the hotel. We got through the bollards on the next attempt and found the hotel, but I was told the car park was full and we would have to park on the public car park. We were very stressed by this time and considered carrying on driving but we were given directions to a car park and decided to stay. The directions were not easy to follow and we drove around and around again, eventually finding a car park. We then had to find the hotel carrying our luggage. It was around 10;30 before we were able to find somewhere that was still serving food and very late by the time we ate. So a relaxing last night of our holiday it wasn't. I don't usually book city centre hotels for these trips and I won't make the same mistake again. I think it was poor of the hotel website not to point out that there is only limited parking available. I had specifically asked for parking when booking.

pamduffy