Based on 131 review
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Guests who want their freedom and independence find the Candlewood Suites Austin – Round Rock, their new home away from home. Our location is right off of interstate 35 making fast and easy commute to local businesses such as Emerson and Dell Computers. Located three blocks from the heart of downtown Round Rock, we are within a mile from the famous Round Rock Donuts and many other great restaurants. Shopping is easy to do here in Round Rock with great places such as the Round Rock Premium Outlets and one of the Texas Ikea stores. The Dell Diamond is also within an easy drive of the hotel and s...More details
Check-out ends at: 11:00
severalFree self parking
Reception servicesFree self parking
If you like bad smells, dirty rooms and poor service, this is the place for you!
Reviewed 5 october, 2021
Worst hotel experience I’ve ever had (I travel a lot). My room had obviously had someone in it before me cooking fish or frying chicken. The room hadn’t been cleaned only, “made up”. Sheets were not clean and had hairs and smelled badly. The bathroom was disgusting. Advised front desk of this and they took 3 days to finally clean the room and change sheets. The whole place smells musty and bad. I was told to leave dirty towels outside of door and new ones would be brought in. Every 2 days I go down, ask for towels and they tell me the same thing. Refrigerator in the room sounds like a constant car crash happening and the water was only hot, no cold water. After all that they charged my incidentals credit card for the entire price of the room that was paid for in full thru Expedia.
Reviewed 22 february, 2021
Melissa Williams and her clan made my stay worse after the water pipe broke. due to the snow. She was screaming and crying in the lobby like a pig, when the water was pouring from ceiling and was not helping the guests at all. I had no where to stay due to the deep freeze. Her and another man tried to force me out. The rooms are clean, but the staff is horrible. Two people came to my room that were sensible by drying the water on the carpet but the others were not helpful at all. Melissa Williams (Director of Sales)and her clan should be removed.
Second Time - Even Better
Reviewed 30 august, 2020
Stayed here again for a second time. Renovations look fully complete and had a fantastic experience. Great value and quiet, clean spacious room. They seemed to be serious about COVID protection. Will definitely be back soon.
Reviewed 4 august, 2020
Manager and employees provide excellent customer service. Highly recommend friends and family to stay at candlewood suites round rock. I plan to stay again for 6 months. Manager is awesome. Common areas are very clean.
Comfy Stay, Wished for Pool
Reviewed 23 july, 2020
3.5 stay really. Despite renovation, lobby & halls look grim. No swimming pool in hot TX?! No privacy in business ctr. Be aware pets accepted here. But had great nights of sleep. Comfortable bed, w/soft sheets, great pillows. Wished it had alarm clock; used my phone. Loved you're given a choice of firm & soft pillows. Delightfully surprised by plush & absorbent bath towels, not thin & scratchy like in some hotels. Queen suite had spacious bathrm, 2 closets, & plenty storage for long stays. A well-designed kitchen stocked w/nicer cook & dishware than expected. 2 burner stove worked fine for my purposes. Door handles to the fridge & microwave were loose from over use. The suite layout is perfect for small family vacay or business trip. However, the kitchen & living rm furniture were bit old, dingy & worn. FYI,sofa bed contains a full size mattress. Scratches on coffee table. One pantry shelf broken. Looked like old drapes. There is a hair dryer,dishwasher, full size freezer/fridge & 2 TVs (only 1 remote), iron, full-sized ironing board. Lighting in the kitchen/dining too dim for me. Big dining area doubles as desk. Gym/laundry rm. were OK. You can have a sufficient workout w what's there. Wish both did not occupy same space, separated by a 1/2 wall. Irked that 2 of 3 washing machines worked ALL WEEK & guests left clothes in machines unattended for hrs.