SureStay Plus Hotel by Best Western Sacramento North

Starting at

$ 81

TripAdvisor Review

Based on 217 review

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If you are looking for Sacramento hotels then the SureStay Plus Hotel by Best Western Sacramento North should be your first stop. This recently remodeled hotel offers the comforts of home for an affordable price. The hotel is in Sacramento, CA. Our spacious, non-smoking hotel is also within walking ...

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Property Info

If you are looking for Sacramento hotels then the SureStay Plus Hotel by Best Western Sacramento North should be your first stop. This recently remodeled hotel offers the comforts of home for an affordable price. The hotel is in Sacramento, CA. Our spacious, non-smoking hotel is also within walking distance of shopping and restaurants. We are located near Downtown, Old Sacramento, CAL EXPO, the Sacramento Convention Center and the Golden 1 Center.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedWheelchair access (there may be some limitations)Without elevatorsCoffee / tea in common areasThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnTake advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    65

  • Very Good

    32

  • Good

    30

  • Reasonable

    27

  • Bad

    63

Travelers profile
  • Business

    45

  • Couples

    32

  • Solo travel

    22

  • Family

    55

  • Friends getaway

    13

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Avoid this place

Reviewed 6 december, 2021

Room itself was basic but OK. Everything else was a disaster. Wifi not working. Hole in wall by shower fixture. No late checkout. Big fight outside near my room. Uninterested and unsympathetic front desk staff.

Bill F

Worst

Reviewed 5 december, 2021

5 star to 1 star worst motel hotel I've ever stayed. Slept with clothes on just in case. Filthy property inhabited by drug dealers and prostitutes. No sleep here. Tried because associated with Best Western who should be embarrassed. Never again Best Western. Maybe a name change is in order!

jarndt2

Budget

Reviewed 7 november, 2021

The good…Hotel is easy access off I5 freeway in area that is close to some restaurants etc. Sheets seemed fresh, water hot, fridge & microwave clean and working. Bathroom clean. Lots of hot coffee available in breakfast area. Deadbolt and door and window locks in working order. I double checked. The bad…Room funky at best needing basic paint and maintenance. TV had one channel. Coffee maker was nasty so didn’t use. Lots of sketchy people milling around and I did not feel comfortable out and about and would not have stayed without my large dog. More people inside without masks than with them. This included employees. The ugly…most of the grounds are filthy. Spilled food, trash, and dog poop everywhere. Stacks of empty boxes left on walkways. My room was at the very far end of the motel down a filthy corridor. Along the back was a dark wooded area that I’m pretty sure someone or something was occupying at night. My dog told me.

Dmarie8125

I would go back again

Reviewed 22 october, 2021

There very careing to there customers and they do there job and plus there rooms or very clean I would recommend a friend friends to go there. And they're very professional. Hi Meisha she's one of the caring workers at the SureStay Hotel on 350 Bercut Dr. Sacramento Ca 95811,

roshema P

Disgusting

Reviewed 17 october, 2021

We had 2 rooms. The 1st room had poop thrown on the ceiling and in the tolets and the beds weren't made. The 2nd room had hand prints on the ceiling that looked like smeared poop. The phone was broken and the internet would not connect to any of our devices. After confirming on 3 separate occasions that they would NOT, the hotel charged me $1400, causing me to incur hundreds of dolllars of overdraft fees. I needed a letter on their letterhead from the hotel stating they should not have charged me for my bank to drop the overdraft fees and the hotel, best western AND corporate all told me they do don't have letterhead. After admitting they in fact should not have charged my card each person, including the manager, had the "not my problem" attitude. I'm so disgusted by the treatment of every member of staff at this hotel.

ksanchez34