Based on 217 review
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If you are looking for Sacramento hotels then the SureStay Plus Hotel by Best Western Sacramento North should be your first stop. This recently remodeled hotel offers the comforts of home for an affordable price. The hotel is in Sacramento, CA. Our spacious, non-smoking hotel is also within walking distance of shopping and restaurants. We are located near Downtown, Old Sacramento, CAL EXPO, the Sacramento Convention Center and the Golden 1 Center.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Reception servicesLuggage storage
Avoid this place
Reviewed 6 december, 2021
Room itself was basic but OK. Everything else was a disaster. Wifi not working. Hole in wall by shower fixture. No late checkout. Big fight outside near my room. Uninterested and unsympathetic front desk staff.
Reviewed 5 december, 2021
5 star to 1 star worst motel hotel I've ever stayed. Slept with clothes on just in case. Filthy property inhabited by drug dealers and prostitutes. No sleep here. Tried because associated with Best Western who should be embarrassed. Never again Best Western. Maybe a name change is in order!
Reviewed 7 november, 2021
The good…Hotel is easy access off I5 freeway in area that is close to some restaurants etc. Sheets seemed fresh, water hot, fridge & microwave clean and working. Bathroom clean. Lots of hot coffee available in breakfast area. Deadbolt and door and window locks in working order. I double checked. The bad…Room funky at best needing basic paint and maintenance. TV had one channel. Coffee maker was nasty so didn’t use. Lots of sketchy people milling around and I did not feel comfortable out and about and would not have stayed without my large dog. More people inside without masks than with them. This included employees. The ugly…most of the grounds are filthy. Spilled food, trash, and dog poop everywhere. Stacks of empty boxes left on walkways. My room was at the very far end of the motel down a filthy corridor. Along the back was a dark wooded area that I’m pretty sure someone or something was occupying at night. My dog told me.
I would go back again
Reviewed 22 october, 2021
There very careing to there customers and they do there job and plus there rooms or very clean I would recommend a friend friends to go there. And they're very professional. Hi Meisha she's one of the caring workers at the SureStay Hotel on 350 Bercut Dr. Sacramento Ca 95811,
Reviewed 17 october, 2021
We had 2 rooms. The 1st room had poop thrown on the ceiling and in the tolets and the beds weren't made. The 2nd room had hand prints on the ceiling that looked like smeared poop. The phone was broken and the internet would not connect to any of our devices. After confirming on 3 separate occasions that they would NOT, the hotel charged me $1400, causing me to incur hundreds of dolllars of overdraft fees. I needed a letter on their letterhead from the hotel stating they should not have charged me for my bank to drop the overdraft fees and the hotel, best western AND corporate all told me they do don't have letterhead. After admitting they in fact should not have charged my card each person, including the manager, had the "not my problem" attitude. I'm so disgusted by the treatment of every member of staff at this hotel.