Based on 153 review
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The Comfort Inn St Catharines is conveniently located in the Heart of the Niagara region. This 5-time Choice Hotels Gold Award.
Check-out ends at: 11:00
Reviewed 13 march, 2021
Parking staff were incredibly rude and double charged us because they made a mistake on their end. They also refused to help deescalate the situation or give a managers contact to help resolve the situation.
No room Keys!
Reviewed 6 september, 2020
No room keys, staff had to let us in our room and we couldn't leave knowing we could not get back in without staff help. Microwave had wrong size turntable inside. Front desk staff had masks but were not wearing them. Not impressed after spending numerous nights this summer in Comfort Inns without issue will not recommend this one.
Excellent dog-friendly with drive-up main floor rooms & felt safe as a single tourist
Reviewed 15 july, 2020
I stayed at this hotel June 20, 2020 and saved myself money with not having to pay the extra Niagara tourist tax (approx $30) had I stayed across the bridge on the Niagara side. Hotel was clean and disinfected and pet friendly. Lots of places to walk the dog. I stayed during a heat wave and a/c worked well. Fridge and microwave so handy during these Covid times. Felt totally safe and was located close to office. Booked direct with hotel.
Clean pet friendly
Reviewed 10 december, 2019
Clean remodeld hotel pet friendly ground floor rooms. Staff friendly and helpful. On site restaurant for breakfast only. Many other restaurants close by ,also malls and outlet mall Only 15 minutes to Niagara on the lake .welland canal 5 minutes away to watch boats enter the locks. Garison house restaurant in Niagara on the lake is great with prime rib sundays.
Travelling with my Dogs!
Reviewed 3 december, 2019
So there is ‘Me’ and two tiny dogs. Each one at least 10 lbs., soaking wet! I have taken to using “Bring Fido” app to search for accommodation that doesn’t charge extra for dogs. Be wise and be careful as this App uses USD. Call the hotel in advance to see if it jives with the App. Without doubt, I have found Comfort Inn’s to be the perfect stop. When you book don’t forget to mention you have your pooches with you. The location in Saint Catharines Ontario was perfect for us, location, cost, and the Staff were friendly and efficient. I had a lovely affordable room with patio doors to the parking lot and a great green area for your dogs to relieve themselves. This time there was snow and someone had the foresight to shovel an area of green grass for the dogs. The room and hotel clean, comfortable, up to date with a minimum charge per night for my dogs. When we travel, we bring our own crate, food and bowls, bedding and poo bags. I also leave extra $ for house keeping when we leave. I really appreciate the fact that Comfort Inns have recognized that we pet owners are sincere ( well some of us ) and care about the property’s we stay at. I clean and tidy before I leave. St Catharines location had a personal touch that I have not seen before. I stayed an extra day. 👏👏