TripAdvisor Rating
Based on 10 reviews
See all**Property Location**.Located in Saint-Charles-Borromée, Motel Bonsoir is near the beach, a 5-minute walk from Joliette Golf Club and within a 5-minute drive of Saint-Charles- Borromee Cathedral. This motel is 22.5 mi (36.2 km) from Super Glissades St- Jean-de-Matha and 1.7 mi (2.7 km)...
More about the hotel
Just as Expected
Great Location, quiet residential street beside a nice park with a river, the park has a playground with picnic tables etc etc. approximately 100 yard bridge across the river a good vantage point for a lookout up and down the river, there is a good steakhouse at the start of the street a few minute walk away. Everything inside the motel room was a little dated but in good working order bed was comfortable enough and most importantly everything was nice and clean with all amentities provided.
Ridiculous service
The customer assistant refused (August 1, 2018, 13:49 o’clock) my request to send me an e-mail in order to confirm that I have stayed there for one night (VERY SIMPLE CASE, I paid them -the Motel Bonsoir- with a credit card at the check-out and I had attached a copy of the statement in an e-mail sent previously). They also refused to send me an e-mail and mention that they cannot send me this confirmation and to explain the reason. Finally, the assistant hang on the phone! At the beginning of the conversation, the lady I spoke with, FOUND ME ON THE SYSTEM and said that it was done through the site expedia (I booked through hotels.com, but they may have arrangements between the two companies, hotels.com and expedia). After I explained that I need that confirmation for a dispute with hotels.com, the lady said that she cannot send me the confirmation because «they do not keep the records so long». After I notified her that she just told me that she had found me on the system, once she told me that it was booked through expedia and I have paid her motel with a credit card and the copy of the statement was send to them, she asked me to wait, spoke to someone and afterwards refused again to send me the confirmation and hang on the phone. It is a very simple case, when an employee understand very well that the customer is right (cannot be more simple/clear than that), but … asked by a supervisor or not, prefers to lie you in the face instead of doing the right thing.
Fine for a simple stay
The rooms were clean and quiet. They are not bilingual. They are friendly though. They only accepted cash. Lucky we had it on us. It is a quiet neighbourhood and they had chairs to sit outside on and enjoy the outdoors.
Great motel
We have stayed here more than once. It is a relaxing setting in a great location (close to restaurants and close to the park) . The owners are super (even though we couldn't speak French and they couldn't speak English). If you like to have your vehicle parked outside your door and you like good value, then you will be very happy staying at Motel Bonsoir.
I'm not difficult....
I'm not somebody difficult and I can sleep in almost any motel/hotel as long as I don't have to kill 5 spiders (and some other insects) before I go to sleep... I think that maybe I will not rate this motel that badly if the price was worth the quality, but we paid 75$ to be in a small bed, lost somewhere in Quebec (yes no location neither) and no hot water the evening (in the morning it seemed to be back). So yes, avoid this motel I'm sure there are many others in the region.