Reviewed 15 April, 2020
A large, sprawling property with many steps and steep grade walking paths. No bellman to help with luggage up all the stairs. The sleeping room needed updating, bed was rock hard. The outdoor kitchenette was unique and set up for 3 people, but had an ant problem. The pool area was very nice with a pool bar/restuarant with sandwhiches, pizzas, soft drinks, beer and wine. The real downfall for us, we don't speak French, and they speak very little English. Google Translator was our saviour. The island is beautiful.
Reviewed 24 November, 2019
good, good resort, many entertainement moment, pleasent stay, front a beach, market inside, good pool, parking insuficient, internet very wick, lady at frontdesk amabile but witout many klowledge about payment, facilities, or.. somethingelse. wifii not so good, network the same, and cant provide an invoice, i ask many time but they provide me one wrong:
Better for Young Families - Not so for Older Couples
Reviewed 26 February, 2019
This resort has pros and cons. For families with young kids, the pools, sports activities (archery, volleyball, etc.) and evening "animation" seemed to be great fun. The grounds are expansive, well-maintained and beautiful with hills and flowering tropical vegetation and beaches. Although a bit dated, we found the rooms clean and adequate.
We had asked for a quiet studio on an upper level and were pleased that we were assigned one of the quietest units at the end of the property (Building 18). It was a long walk from the lobby and parking lot but worth the trek to get well away from the noisy pool area. The studio kitchen was outside on the very large balcony and we enjoyed this arrangement. Evenings on the balcony were very pleasant with the sound of tree frogs beside us and the ocean waves down the hill.
However, some amenities expected for over $200 USD per night (without meals) were missing. The kitchen had no can opener and several of the cooking pots had no lids. We asked for ice-cube trays and were promised that these would be supplied but after 3 requests we gave up. The balcony chairs were uncomfortable and the room had only one dated chair. The TV was small and had only french channels. The twin beds were pushed together and reasonably comfortable.
The white sand beach was pleasant and always had adequate chairs. The main swimming pool was always full of energetic young kids and the adult pool never had any space available. One day, a cruise-ship bus added a crowd of additional guests to the pool and beaches.
It seemed that everyone arrived by rented car - the large parking lot was always almost full at night.
The snack bar near the pool was open until late (10 PM?). They had thin-crust pizzas, fries and barbecue chicken at reasonable prices (for Guadeloupe). The half-chicken BBQ was particularly good value.
We had read reviews that managed our expectations and we understood that this was a "self-catering" arrangement. Maid service was provided only once during the 7 days we were there. A basic small kit of kitchen cleaning supplies was provided and we made it last for the whole week.
We found the staff polite and helpful - I suppose our basic french capability and appreciation for French and European customs helped.
I would say that this 3 star resort is probably ideal for french-speaking families with young children but older couples should look at alternatives in Guadeloupe.
This resort truly sucks!
Reviewed 15 February, 2019
We are just finishing a week at this dump. Don’t expect anything and you might enjoy it? No single person here will help you in any way. Our air conditioning hasn’t worked and the only answer is a guy who shows up after two hours, fiddles with the unit, gets it working, and leaves...10 minutes later, no ac. The first night we went to the restaurant and asked to see the buffet before we decided. We were told “NON”!! Read the menu, you cannot see the food! (Haven’t had a single meal here.) The beaches are pretty but not swimmable. The pool is filled with kids. They haven’t cleaned our room once since we’ve been here. Without some French it will be even worse. If you do come, bring towels as you will have to buy them anyway. We came due to a deal with Norwegian and while here saw that they are closing down their discounts in March. I think they signed up dumps like this and paid the price.
It is too bad that this was such a poor choice to stay. The area around, St Francois and St Anne are nice towns with good restaurants. There are also some nice beaches around. Don’t even try to visit this island without a rental car unless you’re young and willing to walk a long way or hitch hike; the buses are good but slow and unpredictable; taxis seem non existent.
I expect like other reviews ( which I should have read) the idiot manager will write some long missive explaining why I am wrong. Get a car and a nice ab&b in either town I mentioned and skip paying $200eu a night for nothing.
In advance to the manager, save your breath and time and don’t answer. It would be far better to spend a couple of thousand euros for towels for your GUESTS! Shame on you.
Reviewed 9 February, 2019
You know when you don’t want to return to your hotell at night because of how it makes you feel? Yeah this is it...
- Low standard rooms. Rude staff. Leaky AC. Disgusting bathroom. Badly cleaned. Bloodstains on the bedside lamp. Horrible bed. Water got turned off multiple times a day. Hotel located far from everything. Room reaked of mold. Only french speaking so you’ll need google translate!
+ wifi is ok(but i needed to ask for it)
+ electricity did not get turned off